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Tower Systems develops software locally for local retailers in Australia and New Zealand. Our customer service is local too.

Our focus is solely on local small business retailers.

We have no requirement as to the payments platform you use. We don’t charge a percentage of each transaction.

We’re not chasing big businesses. We’re not chasing massive franchise networks.

Every customer matters.

No business is too small.

We believe in human-to-human contact. You can easy call us, or email. Humans respond.

Every one of our POS software customers gets to vote of software enhancement suggestions. Our consideration process is transparent and accessible to those who care about this.

Are you a Lightspeed user frustrated with their recent push towards their own payment processing platform and the associated fees? You’re not alone. In our direct experience, many Lightspeed software customers are looking for alternatives that offer more freedom and flexibility.

Tower Systems could be the aternative to Lightspeed you’ve been looking for.

Here’s why Tower Systems stands as an alternative to Lightspeed:

• Freedom of Choice with Payment Processing: Unlike Lightspeed, Tower Systems doesn’t restrict you on your payment processing solution. You can choose the EFTPOS platform that best suits your needs and budget, without incurring any penalty fees.
• Focus on Retail Expertise: Tower Systems is a specialist solution for niche retailers, including jewellers, garden centers, toy shops, bike shops, game shops, fishing and outdoors shops, gift shops, produce businesses, firearms dealers, music shops, coin dealers, and pet shops. The Tower Systems POS software is designed with the specific needs of these businesses in mind, potentially offering a more tailored user experience compared to Lightspeed’s broader approach.
• Competitive Pricing: While a direct cost comparison requires investigating both vendors based on your specific needs, Tower Systems positions itself as a budget-friendly option compared to Lightspeed, especially if you factor in the potential savings from choosing your own payment processor.

Ultimately, the best POS system for your business depends on your specific needs and priorities. Tower Systems offers a strong alternative to Lightspeed, particularly for those seeking more freedom in payment processing and a potentially more specialised feature set for certain retail sectors.

Do your research, compare the functionality of different software products. Learn about the total cost of ownership. Understand any costs associated with transactions in your business.

If you are Lightspeed customer, what Tower Systems offers may be of use to your business. Our promise is that we will not pressure you to choose us, ever.

Payments is a hot topic for retailers, especially local small business retailers. There is a big difference between payments platforms in terms of cost and operational benefits.

Plenty of noise has been made about unified payments, payments integrated with the POS software. Some of the talk has referred to this as groundbreaking.

The reality is that integrated payments was groundbreaking when launched sixteen years ago. It cut keystrokes, cut mistakes, reduced fraud and saved time at the sales counter. Since its launch in Australia in 2008 it has continued to improve.

Tower, software companies like Tower Systems offer unified (integrated) payments wth all the major banks and plenty of others.

We provide retailers with choice.

Being able to choose the payments platform that suits your specific business can result in a payments cost that is a third or more lower than the typical cost.

We have retailers today paying .7% for payments. This is nice and low, and it is via our Tower Systems POS software payments platform.

We don’t lock our customers in. We believe they should be able to choose the payments platform that best suits their needs. We believe that as a POS software company we should make our money from our POS software and not as a percentage of each transaction processed by our customers.

In our opinion, software companies that make money off of each transaction processed by a retailer is wrong, unfair. The retailer has worked hard to win the business. Charging a percentage for the POS software company is like a tax, a revenue grab for a tech business that did not win the shopper in the retail business.

Tower Systems offers:

• Integrated EFTPOS payments.
• Support for all major banks and financial institutions.
• Integrated payments for buy now pay later.
• Time saved.
• less mistakes at the counter.
• Easy record keeping.
• Streamlined workflow.

We have been doing this since integrated payments began. We offered choice then and continue to offer choice today. Our sole focus is to provide access to software retailers love.

Tower Systems is grateful to serve more than 3,500 local small business retailers in Australia, New Zealand, the Cook Islands, Fiji and Papua New Guinea.

Managing subscriptions, or recurring billing, our Tower Systems POS software can handle it for you. Subscriptions can be handled daily, weekly, monthly or yearly – you choose by individual stock item customer.

A customer can have multiple subscriptions.

You can set different prices for a subscription of a product on a per customer basis. The pricing flexibility of this new POS software integrated subscription solution is awesome.

We think this subscriptions management software in the Tower Systems POS software will be an ideal solution for firearms dealers, computer dealers selling anti virus, Office 360 and similar subscriptions or any business doing any form of regular, locked-in, billing of customers.

Subscription management software helps businesses track manage the sale of subscription-based products. While software as a service (SaaS) is the most popular subscription type that businesses handle, plenty of businesses provide digital and physical products as a subscription model. The new subscription sale facilities from Tower Systems helps retailers in this area.

One popular form of subscriptions is the sale of sample and boxes, sent monthly or quarterly to customers. The Tower software can handle this, making it easy for businesses to offer these and thereby to expand the reach of their business.

The subscriptions facilities in the Tower Systems POS software are available for no additional charge.

While the company has a decades-long history of managing regular orders for customers using its newsagency POS software, the new subscriptions management tools go further for unique products, they have grown out of growth in the Tower Systems user community into new specialty retail areas.

Managing subscriptions and any form of recurring billing can be a challenge in retail businesses as they seek to streamline operations and manage associated labour costs. These new subscriptions management facilities in the POS software from Tower Systems have been tested with retailers in this space and gives resounding support.

Managing subscriptions using POS software without incurring additional costs for additional software facilities sis a big win for local small business retailers. Tower Systems is grateful to be of service to these retailers.

The new subscriptions management facilities were released as part of a regular software update and done so after considerable in-house testing along with comprehensive beta testing.

This is a good question, one that needs to be asked and answered.

The cost of a good POS system should be easy to understand, straightforward. The think is, too often it is not straightforward to see what a good POS system costs. Some POS companies have hidden costs, extra costs and transactional costs based on sales you put through the system.

Today, in February 2024, a POS system would typically cost no more $250 a month. This should include access to the software, customer support, access to online training videos and access to a searchable knowledge base, which is like a manual.

So in answer to the question of what does a POS system cost, the answer is no more than $250.00 a month. There should be no charge or fee related to the transactions done by the business using the POS system. The software company should make money from the software rental itself, leaving the retail business to make its money from its retail sales.

When considering the cost of a POS system you have to look at any and all costs a software company may levy on you, directly or indirectly. Here are some things to consider:

Does a POS software company require you to use a specific EFTPOS payments platform? If so, what are they making from it? And, what are the financial consequences for you if you do not use the platform?

Does your POS software company need the use of external apps and resources to do what you want and if so are there costs associated with these?

What is the pricing history for POS software you are considering? Has it gone us and if so when and by how much?

Is the price for the POS system quoted inclusive of GST? Not everyone quotes including GST.

Can you choose your own hardware? Good POS software companies encourage this.

Does your POS software company require you to sign a long-term contract? They should not. You should be able to rent the software for as long, or shot, as you like. You should be able to end the rental at any time. One company requires you to sign an agreement for at least two years but it is not usually evident that they are doing this.

How much does a POS system cost? Our advice is to ask questions, do your homework and only go with a company that has the right software for you at a price you are prepared to pay.

Local retailers understand the importance of being local. As locals ourselves, we understand what this can mean for our customers who consider our POS software made for local retailers.

Our Aussie made and supported bike shop software is software to love for local retailers and here’s why …

1. Local matters. Local shops make a vital contribution to local communities and families. Our software helps you leverage your localness, to genuinely differentiate your business from big competitors. We have ways in the POS software for doing this.
2. You are a key asset. Only your business has you and your people. You can leverage you through our local shop POS software, to easily share your knowledge in ways big businesses cannot match.
3. You can bank on loyalty. Points don’t reward loyalty. What is a point worth anyway? In our local shop POS software, you have fresh loyalty tools you can bank on to drive a deeper visit value, bring shoppers back sooner and genuinely leverage their lifetime value opportunity.
4. Service, service, service. Offering service and managing this for the benefit of your customers and your business can genuinely differentiate thanks to our POS software management tools. You can bank on this difference.
5. Not every shopper will walk, or rides, past your door. A smart and seamless connection between your software and a beautiful website can help you easily and with low overhead sell to people you will never meet.

Local shops shops are vital in local communities. We are committed to helping you run a more enjoyable and successful local business.

While all of us in local retail want more local shoppers and tell people to shop local, here at Tower Systems we are helping you pitch local with locally made and locally supported POS software that is configured to leverage your localness for commercial success and local community appreciation. We think that ia a big factor in being able to pitch local.

If local does matter to your local retail business then considering our Tower Systems POS software and how it can help you more actively pitch and show local is something we’d be grateful to discuss with you.

Retailers love electronic invoices. They save time and money, and they help reduce data mistakes.

If faced with a choice, retailers will choose the supplier offering electronic invoices over the supplier of similar product who does not offer electronic invoices.

Australian POS software company Tower Systems has created easyEDI, an approved app for the Xero accounting software, which creates electronic invoices for retailers and facilitates emailing them to retailers.

easyEDI will create either a CSV file or a DD2 file, commonly used by newsagencies and card and gift stores. You can also link it with the popular Unleashed inventory management system we know plenty of suppliers use or supply your own product list so your files are even more useful by containing barcodes and/or RRP prices.

easyEDI costs $55 a month, which includes 500 invoices sent per month for no additional cost. Each invoice beyond 500 costs 12 cents.

There is no lock-in contract, you can cancel at any time.

Setup is easy for the supplier. easyEDI is a Xero approved integrated app.

Suppliers ready to sign up should go to www.easyedi.com.au.

Having been approved by Xero as an integrated app for their accounting software, easyEDI by Tower Systems is easy and safe for trade wholesalers to access for creating electronic invoices.

While electronic invoices have been around for decades, many suppliers are yet to embrace the opportunity for their retail business customers. This easyEDI innovation specifically helps smaller wholesalers to be more of service to their retail business customers. It makes them more appealing to these customers.

If you use Xero in your wholesale business, easyEDI is easy to setup and use. You can be sending your first invoice in minutes. Retailers will thank you for this.

Tower Systems first engaged in EDI (electronic data interchange) invoice creation by developing standards that were adopted for the Australian newsagency channel more than thirty years ago. Those standards formed the basis of file formats in use ion that channel today.

Tower Systems currently serves 3,000+ local independent retailers in Australia and New Zealand across 16 different retail channels.

Making software that helps local small business retailers run more efficient is core to the purpose of Tower Systems. We believe in local small business retail and honour its service of local communities. All of our customers are local small business retailers, independent retailers.

We are grateful to be growing a customer community of businesses in the sleep clinic and CPAP sales space for our POS software.

We were surprised to discover that our POS software suits the need of sleep clinics and CPAP retailers operating in this space. It’s a new market for us and one we are entering thanks to wonderful word of mouth support from our customers.

Our specialty and comprehensive software being used in sleep clinics and CPAP sales businesses offers many benefits embedded in the software without needing to rent third-party tools, including:

1. Member or pricing: Helps you attract community group members, and in the sleep care space there are plenty of groups you can serve.
2. Repairs: Easily track & manage repairs & communicate with customers, even for repairs not done in the business.
3. BOGO: Increase sales with buy this and get that bundling.
4. Warranty: Track details and leverage this for customer service.
5. Colour, size and style: Easily track sales at a granular level. This can be used for variations on equipment too.
6. Bring them back: Target market based on past services.
7. Sell anywhere: Using our Retailer Roam^TM sell anywhere app.
8. Sell anytime: With our Shopify / Magento / Woo integrations.
9. Special orders: Easily manage special customer orders.
10. Awesome loyalty: Guide one-time and regular shoppers to spend more.
11. Seasonal reordering: Easily reorder inventory based on seasonal sales.

This software for sleep clinics and CPAP machine sales has facilities that help streamline the business operation and guide success for the business in a range of areas. Plus, it is not standing still. This Aussie software continues to evolve.

Easily handle supplier invoices, repairs, second-hand goods, spare parts stock management, special orders, tracking customers by purchases, reducing employee and customer theft and more. Link to Xero, Tanda, Deputy and Planday for rostering, Slyp for digital receipts, Shopify and Big Commerce for online, ChatGPT for product descriptions and RemoveBG for photo background removal.

Are you Australian based? Yes.

Do you make your software? Yes.

How do I contact your help desk? By phone or email. Our help desk is Australian based with one team member working from New Zealand.

When can I contact you for help? Weekdays: 7am through 6PM AEST, Saturdays 7:30am through 3PM AEST. After hours for urgent calls: 24/7.

What if I am unhappy with support? You can escalate to our Chief Operating Officer or our Managing Director – every customer is given their direct numbers and email addresses.

Can I run the software in the cloud? Yes.

Can I run the software on my desktop? Yes.

Can I backup to the cloud? Yes.

How long am I locked in with software rental? There is no lock-in. You can cancel rental at any time and billing stops immediately – once the current month is completed, there is no further charge.

We are grateful to offer our software for sleep clinics and CPAP retail sales businesses.