The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

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Australian software helps local garden centres serve local customers

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Our Tower Systems Garden Centre software continues to evolve, delivering more facilities and benefits to garden centres with the latest release delivering enhanced solutions in association with Evergreen Connect.

This year, we introduced subscription facilities for garden centres, significantly expanded quote and invoice management tools and more dispatch options, including integrations garden centre owners love.

We help local independent garden centre owners run valuable and enjoyable businesses. Our software helps you evolve your customer mix and grow business performance.

Our software handles so much: linking to Evergreen Connect, tracking inventory in a garden centre specific way, managing price changes as you repot plants, weatherproof product stickers, importing supplier invoices, sell by fractions, sell by weight and / or length, track product variants, special customer orders, tracking customers purchase history, reducing employee and customer theft and more.

We are grateful to our hundreds of garden centre customers who have helped us with a swag of enhancements for garden centre and nursery businesses.

  • Allotrac integration for next-level dispatch management.
  • Loyalty marketing that works a treat for garden centres.
  • Tracking buying raw materials in bulk, mixing for your own products.
  • Offering local plant care information on receipts – selling you.
  • Sell by weight or length, and, yes, by fractions too.
  • Selling by colour, size and style.
  • Weatherproof product labels.
  • Integrated roster options: Deputy, Tanda and Planday.
  • Digital receipts through Slyp.
  • Evergreen connect link.
  • Dispatch management tools, managing multiple trucks, multiple deliveries per truck.
  • Comprehensive quote and invoice management solutions.

Rental includes: software for unlimited computers in the location, help desk support Monday to Saturday, knowledge base access, integrations with: Shopify, Big Commerce, Xero, Deputy, Tanda, Planday, Slyp, Tyro, major banks, SmartPay and access to our awesome supplier invoice import tools.

We help you target market to customers based on past purchases.

We have released other changes that are getting cheers from our customers:

  • A further enhanced ChatGPT integration that generates product descriptions for your consideration. This can help create more compelling descriptions.
  • An international barcode database lookup integration that makes adding new products faster and more accurate.
  • Auto background removal of photos you load, making them more useful for links to websites: Shopify, Big Commerce and others.
  • Free integration with the FindIt.com.au marketplace, designed to help drive local shopper traffic.
  • Shopper self-checkout version.
  • A portable sell from anywhere / anytime solution for large properties, local markets and pop-up retail.

There is so much ab9out this Garden Centre software that is calibrated to help local Aussie garden centres thrive.

13 Ways Local Retailers Can Boost Sales And Profits In Challenging Economic Times

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If you or a retailer you know are finding economic conditions tough for your business you can complain, do nothing or make changes. Only one of these has any hope of improving the situation. My advice is to pursue change every time.

Here are 13 free and easy to implement action items any local small business retailer could consider to improve their situation.

  1. Engage everyone in the shop. Let all team members know how the business is going, what it needs and why. Agree on achievable goals and steps to take in pursuing them. Track results openly. Keep communicating.
  2. Declutter. If business is down and it’s getting to you, spend a day or two decluttering. Typically, the act of decluttering helps you see positive moves you can make in the business. Do this yourself. Make those moves.
  3. Quit dead stock. What is dead will depend on your type of shop. For some, it will be stock that has not sold in 6 months while for others it will be stock that has not sold for 2 years. Dead stock wastes space, time and ties up cash. Anything you get for it is better than the daily cost of your dead stock today. And, in quitting, do it in 2 weeks. If it’s not gone, give it away.
  4. Reward an additional purchase. Include a coupon on receipts that offers a reward if the customer makes another purchase in a short period of time – we suggest 7 days. While loyalty points programs focus on the longer-term relationship, the voucher proposed here is all about encouraging purchases sooner. In our software, this is discount vouchers.
  5. Know what you are missing out on. In a typical shop, the top 5% selling items are out of stock 21% of the time. That is guaranteed revenue missed. Fix it and revenue will increase. Your POS software can easily show what you’re missing. In our software tis is on the Insights Dashboard.
  6. Support a local community group in return for their members supporting you. Connect with a group that has plenty of members, the community loves and that does good work. Offer their members a discount off purchases and a contribution donation from each purchase value to the group. The goal is to get their members who don’t buy from you buying from you = new customers.
  7. Have fun on social media. People go to social media to be entertained. Entertain them. Don’t overthink it. Have fun, show your business as a place of fun, share knowledge that differentiates your business.
  8. Leverage free. Make sure your Google Business and Bing (yes, it’s a thing!) presences are up to date and fun.
  9. Lower payments costs. Card payments can cost small business retailers between .075% and close to 2%. While you can surcharge customers, switching payments company could save plenty. If you switch, still surcharge tho.
  10. Email your customers. If you have customer email addresses and know what they have bought, run some targeted email campaigns using this data.
  11. Review pricing. Most retailers either follow the supplier suggested retail price or a mark-up percentage set many years ago. To determine the price you could sell an item for, ask that question. It could be that the convenience of your location and lack of easy to access competitors means you can sell items for more than is usual. If this is the case, do it. Most POS software makes it easy to make these price adjustments.
  12. Talk to your suppliers. If you are finding it tough it is likely your suppliers are too. Ask if they have deal prices to move inventory. If they do and it is inventory you can easily sell, grab it for bonus margin.
  13. Set your shop right. Make sure that your shop is guiding shoppers to spend, and spend more:
    1. Inside the front door: Have a new display weekly. Bright. Optimistic. Fun. Unexpected.
    2. At the counter: Pitch items people will easily purchase on impulse. Items that achieve the best performance and items they did not expect to see at your counter.
    3. Have a scent: Incense, a candle – introduce a scent people like.
    4. Have a sound: Play happy music people will know and sing along to.
    5. If it is cold outside, make your shop warm.
    6. If it is warm outside, make your shop cooler.
    7. Move: Move at least one product category each week. This gives the shop a feeling of change.

My POS software company, Tower Systems, makes and supports POS software for local specialty retailers in Australia and New Zealand. I also own and runs shops.

I share practical advice like covered here because I love helping local independent retailers thrive.

Mark Fletcher
Managing Director
Tower Systems International (Aust) Pty Ltd
ABN 61 007 009 752
M | 0418 321 338 E | mark@towersystems.com.au
Sales: 1300 662 957 sales@towersystems.com.au

First published: June 27, 2024.

Owning and running retail shops helps us make better POS software for our small business retail customers

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Join us on a quick walk through one of the retail shops we own, where we play with the POS software we make, to help us provide better software to our small business retail customers.

We bought our first shop in February 1996, to provide practical experience to all in our POS software company.  We’ve owned newsagencies ever since. It’s been wonderfully useful, and enjoyable.

Filmed June 19, 2024, this video is a walk through newsXpress Mount Waverley, a small format high street shop focussed on gifts.

This business used to identify as a newsagency. Not any more. Today, it’s a place where people can find hugs and celebrate those they love. What it offers is covered in the website we built for the shop: www.hugsandlove.com.au.

From Squishmallows to Jellycat to ravensberger jigsaws to awesome blind boxes to Nee Doh, this shop is packed with many categories of adorable and fun items people can buy for themselves and for others.

We have used this shop as a test bed for developing a range of software enhancements designed to help local independent small business retailers run more successful businesses.

We use our POS software in this Mount Waverley business to guide the evolution of the business, picking trends, guiding product adjacencies, determine floorspace allocation, selling online and plenty more. This everyday use of the software ourselves helps inform software development decisions – not to replace user guidance and feedback though. Our own shop sometimes helps us see first-hand what others describe and this can speed the path of enhancement.

Lots of POS software companies claim to have bene started because there was not software there to serve a need. While it’s a nice story, there is usually little evidence of the search undertaken.

Our approach of entering retail ourselves started in 1996 and continues today, beneficially for us and for our customers. We have three physical shops today and seven online businesses. Each of these helps us create better software, provide more meaningful customer service and serve our local communities.

Tower Systems is a small business focussed POS software company developing, and supporting POS software for niche specialty retailers. Jewellers, garden centres, bike shops, toy shops, produce businesses, farm supply businesses, fishing shops, pet shops, charity businesses, landscape gardening businesses, antique shops, sewing shops, haberdashery businesses, newsagents and more benefit from this software.

Find out more at www.towersystems.com.au Call 1300 662 957 or email sales@towersystems.com.au

POS software on show at Auckland NZ Gift fair in August

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We are grateful to have been accepted into the Auckland Gift Fair in August this year. We are looking forward to catching up with existing customers and making new connections.

This is not our first Gift Fair in Auckland. It’s been a good trade show for us over the years and New Zealand is home to many retail businesses we are grateful to serve.

This year at the Auckland Gift Fair we will be showing off new tech solutions for retailers:

  • The sell anywhere anytime POS solution.
  • An awesome self checkout solution.
  • Our new business insights platform.
  • Our new quote and invoice management tools.
  • Our new POS software.

These facilities and more will feature on our stand and in our discussions with New Zealand retailers who visit the Auckland Gift Fair.

We are thankful to our New Zealand based POS software customers for their advice, and for their active participation in the constant evolution of our POS software.

From online POS software user meetings to local New Zealand user meet-ups, to trade show catch-ups (like the Auckland gift fair), to one on one contact, we offer many connection opportunities with retailers using our POS software.

And while we are an Australian company, our service of our NZ retailer customers is the same as it is everywhere. This is thanks to our extended operating hours and the comprehensive kit of resources we offer our POS software customers for learning, suggesting enhancements and  connecting with our help desk team.

We have done New Zealand specific integrations to enable our POS software to better serve New Zealand business needs. The Smart Pay EFTPOS integration was one such project. This was delivered free to our customers once we passed the rigorous certification and in-field testing. There are other examples like this – New Zealand retailer let integrations with our POS software.

If you are a New Zealand retailer keen to find a POS solution for your retail business, we’re here for you. Our toll free number is 0800 444 367.

Who invented the first newsagency software in Australia?

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There is no evidence as to which programmer or software business invented and released the first newsagency software in Australia. Here at Tower Systems we can only speak to what we know, that for which we have evidence.

Tower Systems released its first newsagency software for Australian newsagents in late 1981. This software was for the management of newspaper home deliveries and accounts, newsagent sub-agent deliveries and accounts and for a range of over the counter retail sales functions in a typical Australian newsagency. It was written for a Apple micro-computer.

The functionality of our first newsagency software was determined by the owner of the company, Mark Fletcher, who had two years experience working in a newsagency. This, coupled with years of experience learning programming while working at the CSIRO, provided technical skills with practical knowledge, which were key to developing such a retain marketplace specific software solution. Knowing several newsagents helped in rounding out the practical knowledge of that a local newsagency needed.

This first release newsagency software from Tower Systems was completely replaced in early 1983 following a full re-write of the software in a more flexible and powerful software programming language that provided more options for the company as it expanded its reach of newsagents to use the software. This new release was delivered for the CP/M operating system on a range of different computers that ran it. The software soon expanded to be accessible beyond CP/M to cater to more complex business needs, such as access from more than one computer.

Already well established with plenty of newsagency customers, we are grateful for these early years in laying down a solid foundation for the business.

Back in these days the software was called by its acronym, NAPS, which stood for Newsagency Accounts Processing System.

Each year saw enhancements to the software small and large. Indeed, in the years between 1981 and 1999, the newsagency software from Tower Systems was re-written from scratch four times to leverage new software programming language technology and new database management technology. Each re-write unlocked new technology advances that helped newsagents broaden what they could do in their businesses with this software.

The Tower Systems newsagency software had evolved far beyond the scope of what was originally a newsagency home delivery and sub-agent accounts and delivery management solution, and this was still in the early years of the company.

Through the 2000s and the 2010s the newsagency software continued to evolve apace. Tower Systems expanded into a range of other vertical markets, each complementing the other, facilitating local small business retail expansion and all through this Tower Systems continued to serve newsagents.

Today, in June 2024, Tower Systems is proud to have more newsagents as customers than all other newsagency software companies combined. This is important as a software company needs more than 500 users of its marketplace specific software for the software to be commercially viable. Tower Systems today has close to four times this number in newsagency software customers alone.

While we have come along way from those early days in 1981, we remember them clearly. We appreciate and respect the support of our early-adopter customers. We are thankful for the many different colleagues who have contributed over the decades. We are grateful for the knowledgeable and caring crew at Tower Systems today. At our core we thank newsagents for it was their very unique needs that started us on this journey. Had we not encountered them at first behind the counter in the early 1970s we might to have understood the data opportunity of automating in our first newsagency software accounting and home delivery functions that we could not find automated by anyone else.

So, who wrote the first newsagency software in Australia? There is no evidence as to which company was first despite claims of being first. If you lay out incorporation dates and dates of the first customer, you can see by these facts enough to know who was not first.

Here at Tower Systems our focus is on serving local independent small business retailers with specialty needs. We have feature-rich software that is continuously evolving in service of these specialty retailers. We try and help our customer businesses grow, become more valuable and be more appreciated in their respective local communities.

Welcoming Computerlink POS software customers to Tower Systems

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We are grateful to have been able to welcome a bunch of Computerlink POS software customers to the Tower Systems POS software community recently. We’;re not sure why, but the recent surge has been something our customer service team has handled with care and professionalism.

When a Computerlink POS software customer switches to Tower Systems we help them navigate their new software as well as our customer service resources like the fully staffed help desk, our extensive video training library and our knowledge base packed with information on how to use the many facilities in our software.

While the Computerlink POS software community is primarily made up of newsagents as we understand it, we have discovered some other business customers in the recent contacts.

To help all our new POS software customers land well with us, including Computerlink customers, we have a new customer service role that works only with new customers, helping them learn, helping them become confident in using our POS software. Being able to contact them outside of the usual help desk provides gentle and easy to access assistance.

The software available to Tower Systems customers today is our latest release. It’s been out now for a few weeks. It’s the latest update to our POS software – we release three major updates each year to keep the software current and to enhance the software in line with requests from our customers. Several former Computerlink customers have told us they like our update approach.

We understand it can be challenging considering switching software. From us, there is no pressure to do this. If someone enquires, we will answer their questions and provide them with information. We won’t push to close a deal. We will leave it with them as we think it’s a decision they need to make when they are ready and only then. We are confident in what we offer and in our longevity to be here when a business that we could serve needs us and wants us.

Here is some advice we have for anyone considering switching software:

  • No two software programs are the same.
  • No two help desks are the same.
  • No two software companies are the same.
  • No two software company owners are the same.
  • Learning new software takes time. For a while, switching will feel like a mistake.
  • Only switch if you want to.
  • If you do switch, be all-in, learn, engage and use.

Here at Tower Systems we are proud of our track record of helping retailers switch from other POS software to our POS software. If this interests you, we’re at sales@towersystems.com.au or 1300 662 957.

Stocktake advice for local small business retailers

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Here is stocktake advice from our POS software company for our 3,000+ customers:

We have shared stocktake advice for many years. Our POS software customers have access to video training, text based advice and human to human training and support. Our goal is to help them manage stock efficiently and profitably.

POS software managing secondhand goods buying and selling from Tower Systems

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From vintage clothing stores to consignment shops, businesses are finding success in selling pre-owned goods. Managing a secondhand inventory can be complex. Here’s where Tower Systems comes in, offering POS software solutions specifically designed to meet the needs of secondhand retailers.

It all started more than 20 years ago when we developed secondhand goods software for jewellers who operated in that space. It grew from there.

We have been careful to ensure that our secondhand goods facilities meet police reporting and EDI requirements. NSW Police are the most advanced in this area and their standards provide integral guidance.

Secondhand goods management is a specialist field relevant to a number of discrete retail markets. Tower Systems is thrilled and proud to continue serving business in this area and as with all of our products we offer installation services and detailed training to ensure you make the most of your investments.

While managing and selling secondhand products may seem more complicated than dealing with new stock, with the right technology and procedures the process can be easily simplified and improved. Our secondhand goods management facilities are tailored to this end and are detailed and robust. From buying to selling and shop floor management, we track used product accurately, ensuring data integrity. The facilities assist retailers in meeting their regulatory obligations in tracking secondhand goods, something vital in today’s business climate. Business owners using our software save time, removing any need for obsolete record keeping – our specialist software maintains all best-practice records. This data integrity is particularly valuable in times of potential dispute.

Tower Systems goes beyond basic point-of-sale (POS) functionalities. Our software offers a suite of features tailored for secondhand goods for a range of retail settings.

  • Detailed Tracking: From buying to selling, every item’s journey is meticulously tracked. This ensures data integrity and simplifies regulatory compliance.
  • Valuation Tools: Certain Tower Systems software versions, like the Jeweller Software, allow you to generate valuation certificates, a valuable service for customers and operations.
  • Repairs Management: If your business offers repair services, the software can track parts and labor, streamlining the process.
  • Customer Management: Tagging customers with specific interests allows for targeted marketing to collectors or niche groups.

Tower Systems’ secondhand goods software is a valuable asset for a variety of retailers, including:

  • Antique shops
  • Thrift stores
  • Consignment shops
  • Pawn shops
  • Secondhand clothing stores
  • Jewellery stores (especially those dealing with pre-owned pieces)

Tower Systems’ secondhand goods software offers a comprehensive solution for retailers navigating the exciting world of pre-owned products. With features designed to streamline operations, ensure compliance, and elevate customer service, this software can help your secondhand business thrive.

If your business deals in secondhand goods, Tower Systems might be the perfect fit. We’d love to find out more about your needs.

Software for uniform shops, workwear shops and safety shops

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Tower Systems is grateful to offer POS software for uniform shops, workwear shops and safety shops. Our Aussie made and supported POS software offers a range of facilities that serve these types of businesses including:

  • Handling colour, size and style. for sales and inventory management.
  • Having different pricing for different customers.
  • Track sales back to a school for commission or some other form of contribution based on sales.
  • Including care information by product on website or receipts.
  • Direct interface with Shopify, Big Commerce, Woo Commerce and Magento.
  • Tracking special orders for customers.
  • Comprehensive awesome reporting.
  • Easy pop-up shop option so you can sell anywhere. Using our Retailer Roam web add you really can sell anywhere, including places without an internet connection.
  • Manage multiple locations.
  • Multiple loyalty options.
  • Manage seasonal catalogues.
  • Electronic invoice import.
  • Support for not for profit businesses with beneficial pricing compared to commercial operations.

Made and supported in Australia, this POS software for uniform shops, workwear shops and safety shops is built on core technology used in 3,500+ local specialty retail businesses. This foundational base and the diversity of the software user community means the software ro robust and flexible in service of uniform shops, workwear shops and safety shops.

We understand that there is a difference between uniform shops, workwear shops and safety shops. We’re not claiming to be right for you. Only you can decide that once you consider the software and see how it stacks up against the needs of your business. We won’t pressure you. Come to us certain about what you need from your software and we will honestly and transparently address your needs. For sure, we will say if we don’t handle a need you have.

If you are looking for software for your uniform shop, workwear shop or safety shop, Tower Systems is here to show what we offer and leave you be to consider whether this is the right software for you.

Our POS software for uniform shops, workwear shops and safety shops Conti nuts to evolve. The latest update was released this week. We are grateful to our customers for helping us understand evolving needs and thereby to keep our software relevant and current.

Streamline your antique business with software from Tower Systems

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For antique shop owners, managing a treasure trove of unique items and many different suppliers can be a demanding task. Keeping track of inventory, handling sales, and engaging customers requires a system that’s both efficient and adaptable. Tower Systems offers an antique shop software solution designed to address these specific needs.

Here is some of what the antique shop software from Tower Systems offers:

  • Manage buying secondhand goods if that is something you offer.
  • Easily track individual items and entire collections. You can monitor stock levels, identify which items are low, and even track suppliers or consignors for each piece.
  • Manage sales with ease, whether it’s a single antique or a collection. The software can track sales by item, customer, or date range, providing valuable insights into buying trends.
  • Build stronger customer connections by storing contact information,purchase history, and preferences. This allows for targeted marketing efforts and personalised service.
  •  Expand your reach beyond the physical shop by integrating with popular online platforms like Shopify or WooCommerce.

Using the Tower Systems software for antique businesses you are able to automate tasks and calculations, freeing up staff time to focus on customer service or curating the collection. With readily available customer data, staff can provide a more personalised shopping experience and cater to specific interests. You get to maintain accurate records of sales, inventory, and customer interactions, simplifying audits and reporting. Thanks to innovation in the software you can easily gain insights from sales trends and customer data to make informed choices about buying, pricing, and marketing strategies.

The Tower Systems POS software is Australian-made and supported. we’re an accessible business, here to serve you from a help desk perspective as much as from a business performance management and understanding perspective. By implementing Tower Systems’ software, antique shop owners can streamline operations, gain valuable insights, and ultimately create a more enjoyable and successful business.

Only you can decide if this or any software is right for your business. Take your time, determine your needs, then have a personal demonstration of the software to explore your needs in the context of what the Tower Systems software for antique shops offers.

Pop-up store POS software helps retailers easily embrace the pop-up opportunity

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Pop-up retail is as popular as ever with landlords keen to fill vacant shops and retailers keen to reach new shoppers.

Keys to to successful pop-up retail are getting up and running quickly, tracking all inventory and sales and handling this with as small an overhead for the business as possible. Tower Systems can help with this because we have years of experience in pop-up retail ourselves in our own shops and through helping other retailers with our pop-up retail POS software.

The Tower Systems pop-up retail POS software solution is called Retailer Roam. Retailer Roam is a web service made for pop-up retail.

Retailer Roam is a web-based POS system accessible from any web browser on a device like an iPad or tablet. This eliminates the need for bulky hardware setups, ideal for pop-up shops with limited space.

Even without an internet connection, Retailer Roam allows processing sales. Transactions are then automatically synced when you reconnect, ensuring business continuity even in pop-up locations with unreliable internet.

Tower Systems prioritises small businesses, and pop-up shops often fall under this category. Their understanding of small business needs might translate to helpful features and customer support tailored for pop-up retailers.

We have retailers using Retailer Roam outside of traditional pop-up retail settings. For example, one client uses it on their4 fleet of trucks for selling bulk garden supplies while another uses it in the various markets they travel top sell their wares. Retailer Roam is flexible in terms of where it can be used and what it offers, it goes way beyond the traditional pop-up retail situation, making it a versatile software solution for today’s versatile retail needs.

Traditionally, POS systems restrict sales to a designated counter area. Retailer Roam empowers you to conduct business anywhere within your shop or even beyond. Imagine processing sales at an outpost within a larger market or taking payments directly from customers while they browse. This mobility can enhance customer service and potentially increase sales.

Retailer Roam offers a versatile and mobile POS solution for retailers who need to operate outside the confines of a traditional store setup. Its affordability, ease of use, and offline functionality make it a strong contender for pop-up shops,market vendors, and businesses looking for more flexibility in their point-of-sale operations.

POS software for New Age and Metaphysical shops helps these specialty retailers thrive

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We were grateful to discover that we can serve New Age and Metaphysical shops with software relevant to the needs of their businesses. Our POS software helps New Age and Metaphysical shops in myriad ways including:

  • Selling items that cannot be barcoded, like crystals, gems and stones. These can be sold by weight, category or some code that is meaningful to the business.
  • The ability to sell items by fractions. Plenty of New Age shops do sell products by length and being able to do this by fractions facilitates good management of inventory.
  • Easily sell items bundled together. People may purchase a gem a setting and a chain. That can be sold as a bundle or each item sold separately.
  • Easily sell services.
  • Share your knowledge as part of each sale in a systemised way.
  • Support a local club offering members a benefit and managing this such that it increases sales for you.
  • Easily manage pre-orders where you sell and item prior to you getting it in stock.
  • Produce barcode labels using micro labels like those used for jewellery.
  • Attract shoppers to return with a dated reward for their next purchase. With many New Age shop customers infrequent visitors, a reward such as this could bring them back sooner.
  • Implement age check for any products that have an age requirement.
  • Handle a pop-up shop requirement with minimal work.
  • Easily sell online via Shopify and others.
  • Manage as much inventory as you have: 10,000 items, 20,000 items and more.
  • Offer member pricing.

Our POS software for New Age and Metaphysical shops handles all of this and plenty more. It’s Australian made and Australian supported. We only sell to independent retailers and have a track record of service in a range of specialty retail channels.

We think our POS software is a good fit for New Age and Metaphysical shops and similar businesses. You see if it is right for you. Have a personal demonstration where each question you ask can be shown through the software. If it’s not a good fit, we will wish you all the best. If it is a good fit, let’s get started on helping you to run a more enjoyable and valuable business.

New Age and Metaphysical shops are businesses like so many retailers. While there are similarities across all retail businesses, there are differences too. This is where Tower Systems, as a vertical market POS software company, can serve beyond the average when it comes to retail business management.

We make POS software that helps Aussie and Kiwi local retail businesses thrive

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Tower Systems is a proudly Australian POS (point-of-sale) software company dedicated to helping local independent retailers flourish.

We understand that independent, speciality retailers are the backbone of our communities. They create jobs, provide essential services, and foster a sense of connection. That’s why we’re passionate about providing them with the tools and support they need to thrive, and we always have been.

All of our customers are local. They are independent too. Plus, they are specialty retailers, unique in their area.

Our POS software is designed for the needs of speciality retailers. Whether you run a jewellery store, a garden centre, a bike shop, or anything in between, Tower Systems has a solution to streamline your operations and boost your bottom line.

We think Tower Systems is different for plenty of reasons including:

  • Aussie-made and Aussie-supported: Our software is developed and supported in Australia. That means you get a product that understands the unique needs of the Australian retail landscape, and you get the benefit of exceptional local customer service. The essence of localness is right there in the software.
  • Built for speciality retailers: Our solutions are built to address the challenges faced by speciality stores. From managing repairs in bike shops to tracking product by weight in garden centres, our software has the tools you need to run your business efficiently.
  • Focus on what matters: We know that as a retailer, your time is precious. That’s why our software is designed to be friendly, intuitive. You can easily manage stock control, generate reports, link to a website, link to your accounting software and process sales without needing an IT degree.
  • Seamless integrations: Tower Systems integrates with a wide range of popular tools and services, such as Xero accounting software, EFTPOS terminals, and weight scales. This allows you to streamline your back-office processes and save valuable time.
  • Personalised service: Retail is a personal, and so is our support. Our team is always happy to answer your questions, provide training, and help you get the most out of your POS system.

We understand that implementing a new POS system can be a daunting task. That’s why Tower Systems offers comprehensive training and support to help you get up and running smoothly. Our team of experts will provide you with the knowledge and confidence you need to use our software effectively.

We’re also committed to helping you stay ahead of the curve. We’re constantly innovating and developing new features to ensure our software meets the evolving needs of Australian retailers.

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