The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

Latest stories

$159 a month gift shop software offers local high street gift shops beautiful and valuable POS software for an affordable price

August 16, 2021
2 Min read
$

Our gift shop POS software is used by hundreds of gift shops in Australia. We are so proud of its reach and thrilled that it is helping so many business owners and team members to run efficient, successful and enjoyable businesses.

This is POS software made for gift shops, to serve their needs, to help them be more successful.

Here are some of the benefits people in businesses like yours tell us they love:

  1. Say goodbye to LayBy With our buy now pay later options.
  2. Customers will love your product use and care instructions on receipts.
  3. Make more money offering special orders that you can easily track from the counter and notify shoppers by email or text when the goods arrive.
  4. Get one-time-only shoppers spending more with an awesome and differentiating loyalty facility.
  5. Sell online easily, direct from your POS software.
  6. Bring customers back with reminders on dates important to them.
  7. Save money on bookkeeping by integrating with accounting software.
  8. Make more money from the one time only shoppers.
  9. Save time, load electronic invoices from suppliers.

There is more to this gift shop software, too …

  • Get rid of manual books at the counter for LayBys, special orders, stock you need to order and more.
  • Cut dead stock and re-order based on data facts.
  • Cut theft by knowing what is being stolen.
  • Eliminate LayBy and get you paid sooner with buy now pay later.
  • Make price comparison harder with bundled packs.
  • Easily and consistently pitch locally sourced products.
  • Drive community group member engagement with group pricing.
  • Get one-time-only shoppers spending more with loyalty tools.
  • Bring customers back with reminders on dates important to them.
  • Save money on bookkeeping by integrating with Xero.
  • Leverage your knowledge on receipts and elsewhere. Sell you.
  • Reach beyond your four walls with a directly linked Shopify store.

We are so so proud every day of what this awesome gift shop POS software is helping local small business gift shops achieve. From competing with the big end of town to competing with online, this gift shop POS software is empowering. It is evolving, too, as more releases come out with new facilities fine tuned based on evolving needs we see in the marketplace.

We are thankful to serve so many gift shops already. If you are looking for POS software for your gift shop, we’d love to show you what we do.

Read onRead later

Fishing and outdoors shop POS software Q&A

August 13, 2021
3 Min read
F

More and more fishing shops and outdoors shops are using our fishing shop POS software to serve their needs and through this the needs of their local community.

Here are answers to some of the questions we have been asked about our Fishing and Outdoors Business POS Software over the years

When you are ready, we’d love to show you our Fishing and Outdoors Business POS Software and through that show you answers to other questions you have.

Can I connect the software to a scale to sell bait by weight? Yes.

Can I sell products in fraction units, like 1.25? Yes.

Can you pass on local fishing maps and information? Yes, you can load files, images, documents or PDFs for products (information sheets, advice, notices) and have them automatically included in emailed receipts.

Can I bundle items together like a rod, reel and line? Yes.

I sell at events away from the shop sometimes, can I do this with the software? Yes, using our Retailer RoamTM software you can sell anywhere, any time.

Does the software handle club member pricing? Yes, this can be a great marketing tool, getting local community group members support the business and fundraising at the same time.

Can I share local fishing and camping tips on receipts? Yes.

Can I set an age check on age restricted items? Yes.

Can I run BOGO pricing, buy 1 get 1 or similar? Yes.

Does the software let me manage my own time-based catalogue pricing? Yes.

Can I sell gift cards for my business? Yes.

Does the software have a facility for encouraging infrequent shoppers to spend more? Yes, it’s proven to work well at achieving this.

Does the software let me buy in bulk and break up to retail packs? Yes.

Does the software produce WAS / NOW price labels? Yes.

Can you manage quotes with the software? Yes, you can create quotes and then turn them into sales if they proceed.

Can you reach out to customers based on past purchases?  Yes, you can select customers for marketing past on a range of criteria, including past purchases.

Does the system handle account customers? Yes, you can setup and manage customer accounts.

Does the system produce invoicing and statements? Yes, these can be printed or emailed.

Does the software track product serial numbers? Yes. You have a couple of different ways you can do this.

I sell clothing, can I manage this by colour, size and style? Yes.

Does the software connect with my website? We partner with Shopify, Magento and WooCommerce and offer direct links to these.

Can I email receipts? Yes.

Can I track where my customers come from? Yes.

Do I have to pay for software on additional computers in my business? No.

Can I connect with my EFTPOS terminal? Yes. We have a direct link to Tyro and through Linkly we connect to all major banks.

Can I use my existing hardware? Yes, as long as your hardware meets our minimum standards.

Can I use my existing data with the software? Yes. We’d like to check your data to be sure. We will advise what can be safely brought across.

Does it integrate with Xero? Yes.

Find out more at www.towersystems.com.au/fishing.

Read onRead later

Previewing new POS software

August 12, 2021
2 Min read
P

We have announced details to our POS software customer community of a preview opportunity for the next major release of our POS software.

This customer exclusive preview will demonstrate new facilities under development, providing existing customers an opportunity to comment and, through this, to guide the pathway home for these new facilities.

Our approach to active engagement with customers through the POS software enhancement process is something we have followed for a while. We benefit and our customers benefit from this transparent approach to developing and releasing major POS software updates. That we do this demonstrates an inherent and mutual trust in the software company / customer relationship.

This latest POS software pre-release preview session, which will be hosted in the next few days, is exciting ad we will be demonstrating, live, a significant body of work that takes us deeper into the needs of a couple of retail channels we are proud to serve. the work has already been seen and guided by some customers. This new session will open the reach of those who can engage with the opportunity.

Good POS software does not come from development in darkness. We have never believed that. The more retailers who see and comment on software we develop prior to release the better the ultimately released POS software is. This is why our approach is in the light, in front of customers as much as possible, for their feedback, guidance and encouragement.

The best people to guide POS software development are those with retail experience. They know what retailers need in their businesses, certainly more so than a programmer with no current retail experience. This is why sessions like the one coming up for us is so critical. It puts us in touch with the experts, those who can make a big different to our knowledge of what is really needed for our software to be of real service in a retail business. They know. Retailers are the experts. We learn from them and code to their needs.

Our approach of retail customer engaged and transparent POS software development has helped us earn a good place within our specialty retail POS software communities. We’re keen for our new session in the next few days.

Read onRead later

Australian made and supported Garden centre POS software Q&A

August 11, 2021
3 Min read
A

We are grateful to serve a wonderful community of locally owned and run garden centres. For many years we have been in this space, and growing.

Here are answers to some of the questions we have been asked about our Garden Centre Software. We share these as our answers could be useful insights for others considering their garden centre POS software needs.

When you are ready, we’d love to show you our Garden Centre Software and through that show you answers to other questions you have.

Can I sell products by weight with this software? Yes.

Can sell at fractional quantities? Yes.

Can I handle re-potting, a plant that is larger now is worth more than when it was smaller? Yes.

Do you have weatherproof labels for items outdoors? Yes.

Can I include plant care information on receipts? Yes.

Can the software handle selling products by colour and size? Yes.

Can you manage quotes? Yes, you can create quotes and then turn them into sales if they proceed.

I sometimes sell away from the shop at an event or on the road. Can the software do this? Yes, our Retailer RoamTM option manages selling from anywhere.

Does the software handle garden club member pricing? Yes, this can be a great marketing tool, getting local community group members support the business and fundraising at the same time.

Does the software track frequent shopper purchases, like what you see in coffee shops buy 9 and get your 10th free? Yes.

Can the software report on frequent shopper purchase items we give away, to get a supplier rebate? Yes.

Does the software have a loyalty facility? Yes, there are several options – you can choose the one that works best for your needs.

Does the software let me manage my own time-based catalogue pricing? Yes.

Can I sell gift cards for my business? Yes.

I buy products in bulk and re-bag them to retail size. Can the software handle this? Yes.

I buy several products in bulk to mix to create my own brand of feed. can the software handle this? Yes.

Does the software produce WAS / NOW price labels? Yes.

Can you reach out to customers based on past purchases?  Yes, you can select customers for marketing past on a range of criteria, including past purchases.

Does the system handle account customers? Yes, you can setup and manage customer accounts.

Does the system produce invoicing and statements? Yes, these can be printed or emailed.

Does the software connect with my website? We partner with Shopify, Magento and WooCommerce and offer direct links to these.

Can I email receipts? Yes.

Can I track where my customers come from? Yes.

Do I have to pay for software on additional computers in my business? No.

Can I connect with my EFTPOS terminal? Yes. We have a direct link to Tyro and through Linkly we connect to all major banks.

Can I use my existing hardware? Yes, as long as your hardware meets our minimum standards.

Can I use my existing data with the software? Yes. We’d like to check your data to be sure. We will advise what can be safely brought across.

Does it integrate with Xero? Yes.

Find out more at www.towersystems.com.au/garden.

Read onRead later

Small business retail advice: create your own Covid support package

August 11, 2021
3 Min read
S

How people shop, when people shop and where people shop has changed fundamentally. Online has grown and continues to grow. People shop more with purpose now. There is less browsing. More people work from home permanently. What interests people has changed. People think more about the future now. People are less physically connected now, and more connected as a result. Australian made is more interesting to shoppers now. Shopping local counts for more than it used to. Tech barriers from before have been overcome: think QR codes, click and collect and the number of people shopping online for the first time.

These are some of the changes Covid has brought our way and in each of these is opportunity. While some business owners ask governments for cash to deal with today, it’s tomorrow that will really challenge as what Covid has kicked off and pushed forward will not u-turn.

We need to make our own Covid support package as it is this package that will be more useful to us in the future.

  • Expand sources of revenue. Carry products and services that attract people who have not shopped with you before. Expanding your shopper reach insulates your business.
  • Smooth the peaks. Look at your key business data points: sales by product category, sales by supplier, sales by staff member. Look at the peaks in these and if they are considerably higher than average, lift others so you are less reliant on the peaks.
  • Expand your sales points. Having only the in-store sales counter as a sale point is a risk. Make sure you are online through your own website, on eBay and on social media so people can purchase where they want. Selling to people you will never see is key.
  • Nurture loyalty. Run an easily understood loyalty program that differentiates your business.
  • Chase efficiency. Efficient shopper visits have more items in the basket. Develop a strategy for driving this. It starts with understanding your current position.
  • Entrench in the community. Supporting the community groups that support you is good for business. Doing this in a consistent and mutually understood way delivers benefits that can insulate the business when rocky roads present.
  • Be frugal. Covid has taught us the value of having money in the bank. The trimmed roster, reduced inventory in the back room, lower overheads, early settlement discount taken … they all free cash that can be banked for when you will need it.
  • Reduce debt. Every additional dollar you pay off business debt is a saving greater than the dollar itself.
  • Look for the pivot. Keep asking yourself what if this or what if that. Think about pivot opportunities in those situations. Always have a pivot move or two and, if it makes sense, pivot early, ahead of the need.
  • And, have your shop reflect how people shop now: make it easier, safer, serving quick shopping, packaging bundles, offer browsing without touching.

By being actively engaged in these and allied areas in your business you can create your own insulation against the challenges of Covid or similar. These suggestions and others they trigger make up  your own made Covid support package.

Read onRead later

POS software alternative to MYOB Retail Manager

August 10, 2021
2 Min read
P

We are grateful to have welcomed more MYOB Retail Manager customers to our POS software retail community so far in 2021. Offering a feature-rich POS software front end for MYOB Retail Manager customers provides them with sure-footed landing, an alternative to the Retail manager POS products, which, as we understand it, will not be further developed.

We help MYOB Retail Manager users transition to our POS software, to bring across as much data as possible, if they wish, and to setup business processes and practices that serve their needs into the future.

Our POS software is actively developed and enhanced, and it serves a range of specialty POS software retail channels such as jewellers, garden centres, bike shops, toy shops, pet shops, health food businesses, vape shops, music shops, antique shops, newsagents and more.

Many retailers have switched already from MYOB Retail Manager to our Tower Systems POS software. We are grateful for this and their sharing of information that has helped us further refine what is involved in the process. Their experiences have helped us better serve those making the switch now and those who will switch from MYOB Retail Manager in the future.

MYOB Retail Manager software customers who do switch to our POS software and want to keep using MYOB for accounting functions can do this as we link to MYOB through a third-party available platform that ensures data feed integrity. Those who want to switch to Xero can do so and rely on the direct Xero link that we offer in our POS software in partnership with Xero.

Our installation and training team members are skilled at helping MYOB Retail Manager customers to make the move. There is plenty to un-learn and plenty to learn. We help with this, offering support and assistance to make the path as smooth as possible. It is challenging, there is no doubt about that. But, many have trod this path before and it is on their shoulders that you can stand to see the way ahead.

You can do this, you can enjoy POS software beyond the MYOB retail Manager experience. Tower Systems is here for you, to help you and your business, with a viable and loved alternative to MYOB Retail Manager.

Read onRead later

Jeweller POS software Q&A

August 9, 2021
3 Min read
J

Here are answers to some of the questions we have been asked about our Jeweller Software over the years. We share them to offer an insight into the value offered through our Australian made and supported jeweller shop software.

When you are ready, we’d love to show you our Jeweller Software and through that show you answers to other questions you have.

Does the software support jeweller specific butterfly barcodes? Yes.

Does the software support jeweller-specific product stone details? Yes.

Does the software produce valuation certificates? Yes.

Do I need to pay consulting fees to get value from the software? No.

Can I sell products by weight or length? Yes.

Can I load supplier stock files like from Pandora? Yes.

Does the software let me track customers by occasion? Yes.

Can I include product care information on receipts? Yes.

Can I use the software to track and manage items we make? Yes.

Can I use the software to manage repairs? Yes. You can track jobs, parts and labour. Plus, communication with customers is streamlined.

Can I remind customers about servicing? Yes.

Can I do this by text or email? Either, we support both.

Can I look-up historical records for a specific customer? Yes.

Can I create a quote for a customer and manage this? Yes.

Can I track / manage quotes? Yes.

Can the software track special or one-off orders for customers? Yes, from the moment the order is placed.

Can I manage selling second-hand items? Yes.

Can I group items together to sell in a pack or bundle? Yes, it’s easy to create packs using the software.

Does the software track product serial numbers? Yes. You have a couple of different ways you can do this.

I sell items with colour, size and style, can the software handle this? Yes.

Can I integrate the software with my suppliers? Yes. We have many customers importing stock files and invoices. If you want to provide a supplier a data feed of sales of their product, our software can do this too.

Does the software connect with my website? We partner with Shopify, Magento and WooCommerce and offer direct links to these.

Can I email receipts? Yes.

Can I track where my customers come from? Yes.

Do I have to pay for software on additional computers in my business? No.

Does the software handle LayBys? Yes.

Can I connect with my EFTPOS terminal? Yes. We have a direct link to Tyro and through Linkly we connect to all major banks.

Can I use my existing hardware? Yes, as long as your hardware meets our minimum standards.

Can I use my existing data with the software? Yes. We’d like to check your data to be sure. We will advise what can be safely brought across.

Does it integrate with Xero? Yes.

Find out more at www.towersystems.com.au/jeweller.

Read onRead later

Helping small business retailers in lockdown work on their businesses

August 8, 2021
1 Min read
H

Tomorrow, we are hosting another free POS software Q&A opportunity for local small business retailers, offering help for those keen to work on their businesses.

With so many small businesses on the Eastern Seaboard of Australia in lockdown, we know this is an opportunity to help local retailers and team members to enhance their skills, to get more from our software.

We will offer practical advice and help. We will also be guided by questions and explore areas of concerns to the retailers who joins us for this Zoom meeting.

Those who can’t be with us live will have access to a video.

Read onRead later

Lockdown Q&A for small business retailers

August 7, 2021
1 Min read
L

We are hosting another of our popular lockdown Q&A sessions for small business retailers in our POS software community.

This next session will be Tuesday next week at 10am. We will have skilled team members from several of our teams from development to training to customer engagement. They will answer any and all questions, and take on board suggestions.

Since March 2020 we have been hosting these events, providing small business retailers opportunities to leverage quieter trade during lockdown.

Access is open to any retailers in our POS software community.

Read onRead later

Business as usual for our POS software co. in Lockdown #6

August 6, 2021
1 Min read
B

In Victoria we are now in our sixth Covid lockdown. Here at Tower Systems, it;’s business as usual. Our office is open as we meet the criteria for being essential, given the types of businesses we serve.

So, our office is open, providing all our usual services. We have a crew here taking care of essential office-based tasks.

We also have a wonderful crew working from home, around the country, providing awesome customer service.

From offering one-on-one POS software training to installing software to helping improve the quality of business data to being a sounding board, we are here in service of local small business retailers in Australia and New Zealand.

Read onRead later

Square POS software alternative for local small business retailers

August 6, 2021
2 Min read
S

here at Tower Systems we make POS software for specialty retail businesses. We have businesses that have switched to us from Square POS as their needs have evolved from the basic to the specialty retail.

Our specialty retail business POS software is different to Square POS software in that we go beyond the everyday POS transactions of tracking sales, inventory and customers.

Our EFTPOS integrated POS software goes beyond Square POS in offering integrations with specialty retail suppliers, specialty retail functionality like repairs management, customer special orders, bagging up your own products, multi-layered loyalty tools and much much more.

While Square POS software serves basic retail needs, we dive deep every day, guided by the evolving needs of the specialty retailers we serve. This includes working with suppliers, retail business owners and the field force working in retail.

Beyond the sales counter, where Square POS software is most loved, in the back room, on the road, on the shop floor and at home ur tower systems specialty retail POS software serves, serves and serves as it helps retail business owners to uncover opportunities, to see what they might otherwise not see in and for their businesses. This is valuable differentiation on which the retailers can rely and bank.

The thing about Square POS is that they say there is no cost for the software, and that you pay a fee per transaction. It’s easy even for a small business to rack up fees using Square POS that make it more expensive than the Tower Systems POS software. take a gift shop, using our POS software, the cost is under $1,200 a year. our of a $300,000 turnover, that equals a percentage of turnover cost of .4%. That’s less than half the cost of Square POS. Plus, a gift retailer using our POS software has access to facilities and serves considerably beyond the Square POS software options.

Our software is Australian made and Australian supported. Our business is Australian, serving the Australian community. these are all factors for businesses that appreciate and support buy local – because they want their customers to appreciate their own local credentials.

If you are thinking about Square POS soft your local retail business, let us show you a comparison, so your decision can be more informed.

Read onRead later

Small business retailers benefit from Afterpay POS software access

August 5, 2021
2 Min read
S

Afterpay is a terrific payment option that helps local small business retailers increase shopper reach and achieve a deeper shopping basket. In many small businesses, Afterpay has helped them leave LayBy and all of its associated challenges and costs and move to a new model, which appeals to a new suite of shoppers.

Providing access to Afterpay through our POS software is part of our commitment to helping retailers benefit from Buy Now  Pay Later (BNPL) opportunities like Zip Pay, Zip Money and Humm. these are all payment options, along with Afterpay, through our POS software.

The recently announced proposed take over of Afterpay by Square is set to turbocharge this BNPL space and we are grateful to play a small role in this space for years now. If you have a moment, seek out the interview on ABC Radio that Peter Ryan conducted with Square’s CFO, Amrita Ahuja, as it offers valuable insights local small business retailers will find interesting.

The Afterpay buy now pay later payment option is available through the Tower Systems POS software. This is another of the buy now pay later options that our software supports, like Zip Pay and Humm.

Taking payment via Afterpay through our POS software is easy, secure and business beneficial. We have made sure of this through the work we have done, to ensure that our small business customers are well serves through a frictionless solution. Like so much we have done with our software, our approach to Afterpay is fast, secure and something customers will love. It helps a local small retail business attract more shoppers.

The Afterpay POS software solution we have delivered is the Afterpay Card.

Add this to what we have done for years with Humm and Zip and you can see opportunities that serve plenty of local small business retail solutions across Australia, helping these retailers sell to shoppers who might otherwise not have purchased from the business at this time.

This move away from credit cards in the millennial and get Z groups is on and BNPL is playing a key role in this as they leverage these platforms for their purchases from the small to the large.

Through its POS software, Tower Systems provides local small business retailers with opportunities that are leading-edge in customer engagement and service.

Read onRead later

POS software for mobility scooter businesses

August 5, 2021
3 Min read
P

Using our POS software for mobility scooter businesses you can expect to engage with software that has facilities of value and worth to your specific type of business. This is software with facilities and tools for mobility scooter businesses …

  • Tracking serial numbers.
  • Handling orders for customers, special orders.
  • Managing repairs that are in-house as well as external.
  • Bringing customers back for servicing.
  • Club pricing, which can work for retirement villages and similar situations.
  • Regular sales.
  • Loading supplier stock files.
  • BOGO: Increase sales with buy this and get that bundling. And, yes, it’s a thing.
  • Warranty: Track details and leverage this for customer service.
  • Bring them back: Target market based on past services.
  • Sell anywhere: Using our Retailer RoamTM sell anywhere app.
  • Sell anytime: With our Shopify / Magento / Woo integrations.
  • Special orders: Easily manage special customer orders.
  • Awesome loyalty: Guide one-time and regular shoppers to spend more.
  • Seasonal reordering: Easily reorder inventory based on seasonal sales.

All these things and more are useful in helping our POS software for mobility scooter businesses be useful, valuable and helpful to these unique and local businesses serving people with mobility needs.

Here are some of the ways our locally made POS software for mobility scooter businesses leverages the uniqueness of these businesses:

  1. Rare visit loyalty.  The customer visit cycle for a mobility scooter business is often infrequent. Embedded in this software are loyalty tools that encourage shoppers be more valuable each visit.
  2. Pre-orders. Easily manage selling products before you have them in-stock.
  3. Buy Now Pay Later and LayBy. Through our software you can have both.
  4. Bundle / package. It’s easy to bundle items together to create something unique to your needs, unique for your customers. Putting items together this way can help you guide shoppers to spend more.
  5. Club / group marketing and support. Leverage retirement villages, clubs and other local groups with offers and pricing.
  6. Special orders. Being able to manage and track special customer orders helps you save time and cut mistakes. Also, it’s easier for you to be paid in advance for these.
  7. Product repairs and servicing. Using our repairs management facilities you can track parts and labour used in repairs as well as repairs done outside the business. You can also recall customers based on activity, like last service date.
  8. Serial number tracking. For service records, insurance and much more. Tracking serial numbers of stock items is good for busines and good for customer service.

Our Australian made and supported mobility scooter business POS software does much more than what’s on this list. See it for yourself, live and obligation free, to see if it could serve you and your business. We’d be glad to show it to you.

Read onRead later

Advice on dealing with anti-maskers in small business retail

August 4, 2021
2 Min read
A

The latest lockdowns in New South Wales and Queensland have seen small business retailers confronted by anti-maskers out to make a point for their nutty views. Vocal anti-maskers in-store make for a possibly unsafe workplace.

While we are not legal experts, we offer the following advice to retail business owners:

  1. Provide your staff with appropriate personal and business equipment for their protection: screens at the counter, masks, hand sanitiser … all backed by appropriate Covid protection protocols. Keep this updated. For example, have an endless supply of masks available.
  2. Ensure customers know, from front of store signage and social media posts, that masks are required in-store. Use clear signage.
  3. Have masks available at the entrance to the shop for customers, for free.
  4. Demonstrate active understanding of situations where someone may not be able to wear a mask, for health reasons for example.
  5. Have a protocol for dealing with a vocal and / or threatening anti-masker and ensure that all staff know the protocol. This protocol should include a means by which a situation can be easily reported – a specific bell ring, for example.
  6. As the business owner, be engaged in dealing with anti-maskers.
  7. Meet with employees regularly to talk about the situation, to decompress. Make sure they understand and see that you support them.
  8. If the business is being targeted at all, position yourself at the front of the shop to run defence.
  9. The goal has to be to not directly engage with an anti-masker, to avoid making the situation worse, but to get them out of the shop as quickly and efficiently as possible.
  10. Ensure your CCTV is working, so you have evidence or any portable offence.
  11. Engage the police for any unsafe or threatening behaviour.
  12. Appreciate good customers in-store and on social media – celebrate their actions for making the shop safe.
  13. Put the health and safety of employees ahead of what a customer may think is their right to free speech. 

Dealing with anti-maskers in a retail business is all about leadership. The solution has to be set and led by business owners. leaving it to front line retail staff to deal with would be, in my view, an abrogation of responsibility. Show your employees how much you care about them by actively engaging on this issue.

Read onRead later

POS software for computer shops helps local IT businesses serve local customers

August 4, 2021
2 Min read
P

Our POS software for computer shops helps these local and loved specialty IT businesses better serve their customers thanks to a range of specialty tools built into the software, tools that help these businesses more efficiently and successfully serve the needs of their customers.

Let’s get into it.

Our POS software for computer shops helps these businesses …

  • Track stock, including small computer parts.
  • Manage special customer orders.
  • Manage and track a computer build from parts through to labour to completion.
  • Manage computer repairs.
  • Track and manage serial numbers.
  • Offer loyalty for shoppers who shop infrequently.
  • Track customer call backs for service visits.
  • Encourage sales by offering club pricing support.

This is POS software made for computer shops, bringing certainty, structure and smooth workflow to these local businesses that provide specialist IT products in their local communities.

We often see local computer shops running general POS software when they could more usefully benefit from POS software that is more closely aligned with the needs of the business.

Computer shops that handle special orders for customers will find the pre-order, lay-by, customer special orders and other related facilities useful as they can help you capture business long before you have the goods in the shop.

Computer shops that quote for business will find the unique quote and invoice management tools useful as it is designed specifically for that service. This reimagined facility was developed with businesses that do a lot of quotation related work.

The Tower Systems computer shop POS software has been tuned to the needs of computer shops. We are grateful today to note that we have plenty of customer in this specialty retail niche of computer shops. They guide our enhancement program and help us to continue to evolve our computer shops software solution to be of more value today than it was last release and the release before that. Many of our customers were surprised at some things we do, helping them to expand what they offer from their businesses.

This is what local POS software companies like Tower Systems do, constantly improve their POS software to evolve the value it provides.

Our local computer shop POS software is worth a look if you are in this retail channel. We’d love to show it to you.

This software is based on our bike shop software as that has been found to serve the needs of computer shops.

Read onRead later

Local small business retail coaching advice

August 3, 2021
3 Min read
L

At a POS software company that only serves local small business retailers we have caught and cultivated a broad range of retail business management advice over the decades. we are grateful for opportunities to share this advice, especially in our retail business coaching clinics.

For us, successful retail business coaching has its foundations in business data for it is in the data we see opportunity. There is a business management maxim from decades that is true today … you can’t manage what you don’t measure. This is where data plays a role as it provides the measurement of performance.

Our local small business retail coaching starts with business data, capturing it, understanding it and uncovering opportunities to nurture and harvest this.

We work with small business retailers across different channels, offering practical retail business coaching services designed to help them run more successful and enjoyable businesses.

From phone contact to Zoom meetings to reports, we have a range of touchpoint in our local small retail business coaching services. we work with people how, when and where they want. It is all driven by the business data, understanding what is needed to help the business owners and others who rely on the business to achieve their goals.

While we are a POS software company in our roots and for most of what we do, local small business retail coaching advice is another way we are able to help deliver tangible and loved benefits that differentiate our POS software company. It is us relying on the data management tools in our POS software to deliver appreciated benefits to our small business retail clients.

From helping business to understand supplier performance, employee performance, location performance and the more traditional product category performance, our business coaching services are an everyday part of the Tower Systems offer.

We see business coaches touting their wares and suggest to small business retailers that getting their business data right and understanding their POS software could deliver more benefits to them for no extra cost. This approach is those in the business being responsible for what they can achieve with and for the business rather than having someone outside the business and somewhat disconnected being considered to be responsible.

We help local small business in practical and appreciated ways. If you are looking for local small business retail coaching, talk to us as our approach could provide you with a more sustainable outcome.

Read onRead later

Bike shop software frequently asked questions

August 2, 2021
3 Min read
B

Here are answers to some of the questions we have been asked about our Bike Shop Software over the years

When you are ready, we’d love to show you our Bike Shop Software and through that show you answers to other questions you have.

  • Can I offer a special price to members of a club? Yes.
  • Can I market to members of bike clubs? Yes. You can tag customers as belonging to a club and target market to club members.
  • Can I track sales to club members to rebate the club as a fundraising opportunity? Yes.
  • Can I promote local bike paths and other local information of interest to cyclists on receipts? Yes.
  • Does the software connect with Bike Exchange? Yes.
  • Does the software connect with Bike Chaser? Yes.
  • Does the software connect with Specialised? Yes.
  • Can I use the software to manage repairs? Yes. You can track jobs, parts and labour. Plus, communication with customers is streamlined.
  • Can I remind customers about servicing? Yes.
  • Can I do this by text or email? Either, we support both.
  • Can I look-up historical servicing records for a specific customer? Yes.
  • Can I create a bike quote for a customer and manage this? Yes.
  • Can I track / manage quotes for bikes? Yes.
  • Can I track using parts from my shop and labour to make a bike or other product? Yes.
  • Can the software track special or one-off orders for customers? Yes, from the moment the order is placed.
  • Can I manage selling second-hand items? Yes.
  • Can I group items together to sell in a pack or bundle like bike, helmet and gloves? Yes, it’s easy to create packs using the software.
  • Does the software track product serial numbers? Yes. You have a couple of different ways you can do this.
  • I sell shoes and clothing, can I manage this by colour, size and style? Yes.
  • Can I integrate the software with my suppliers? Yes. We have many customers importing stock files and invoices. If you want to provide a supplier a data feed of sales of their product, our software can do this too.
  • Does the software connect with my website? We partner with Shopify, Magento and WooCommerce and offer direct links to these.
  • Can I email receipts? Yes.
  • Can I track where my customers come from? Yes.
  • Do I have to pay for software on additional computers in my business? No.
  • Does the software handle LayBys? Yes.
  • Can I connect with my EFTPOS terminal? Yes. We have a direct link to Tyro and through Linkly we connect to all major banks.
  • Can I use my existing hardware? Yes, as long as your hardware meets our minimum standards.
  • Can I use my existing data with the software? Yes. We’d like to check your data to be sure. We will advise what can be safely brought across.
  • Does it integrate with Xero? Yes.

Find out more at www.towersystems.com.au/bike.

Read onRead later
The POS Software Blog

Categories

Categories

Categories

Recent Comments

Monthly Archives