It is 12 June, and this afternoon at 2:00 PM AEST Tower Systems runs its latest customer training webinar — The Profit Lens: Unlocking Your Store’s Growth — covering reports, insights, and data-driven decision-making. With the financial year wrapping up, the timing is useful.
Most businesses use a fraction of what their POS software can do. That is not a criticism. When you are managing staff, serving customers, and handling day-to-day operations, there is no spare hour to explore features you have not needed yet.
The issue is that some of those unused features have a direct bearing on margin, stock efficiency, and customer retention. Not knowing they are there has a practical cost.
Short sessions, practical focus
Tower Systems runs free training workshops for customers regularly. Each session runs 30 to 60 minutes and covers one area of the software in depth. Recent topics include:
- Profitability reporting — using insights dashboards to identify top performers and clear dead stock
- AI tools — automating product descriptions, blog posts, and supplier invoices
- Stock control — rolling stocktakes and mobile inventory tracking
- Customer retention — loyalty profiles, vouchers, and gift cards
No cost. No upsell. Part of being a Tower Systems customer.
Fits around the counter
Sessions run live, with the option to ask questions directly. Every session is also recorded — if a customer walks in or a delivery arrives, you can watch it later.
The full schedule and past recordings are available at the Customer Meetings hub.
Now, a note about the value of POS software training. It’s simple, really. The better you understand how to use any tool, the more value you can get from using the tool.
This is 100% true with any POS software. It’s why we offer so many free training opportunities to our customers, in fact to anyone. We love helping retail staff learn how to achieve more in and for a shop using our POS software.
Our free training program is structured, interactive and evolving as customers provide feedback on other topics they would like to see covered.
The free POS software training we offer here at Tower Systems has helped us win more customers, for which we are sincerely grateful.
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