The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

Tagcloud backup

Why your retail business needs a secure cloud backup service

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Your store data is one of your most valuable assets: customer history, financial records, inventory, supplier details. Lose the POS database to hardware failure, theft, fire or a cyber incident and the business stops.

We have seen this happen – retailers lose months and even years of data. When you want to sell the business, this can be a problem. The bigger problem is the negative impact on business performance analysis – you have no data!

Retailers ask us: is there a reliable way to back up my data without adding work to my day?

Yes. Our Cloud Backup Service runs in the background, automatically.

The old way was manual. Someone had to run a backup at the end of every trading day. That takes 10 to 20 minutes of staff time each evening. Busy staff forget, especially after a long shift. And if the backup lives on a USB stick left in the store, it burns or floods with everything else, unless someone remembers to carry it home every night.

Our service removes all of that. It backs up your data through the day, as transactions occur, with no end-of-day step for your team.

How it works: StorageCraft technology paired with a NAS device on your premises keeps a fast local copy, while an off-site copy is continuously secured in the cloud. Backups are encrypted. Our team monitors the service, so you’re not left hoping it’s working. And if your system crashes or your data is corrupted, we restore your database to a clean state quickly.

Because the backup runs through the day rather than once at close, a failure at 2pm doesn’t cost you a whole day’s trading. You lose minutes of data, not hours, and nothing depends on what a staff member did or didn’t remember last night.

Think about what a restore actually means. Without a current backup, losing your database means rebuilding customer accounts, stock records and sales history from paper and memory. Weeks of work, some of it impossible. With the cloud backup running, the worst day of your business life becomes an inconvenience: we restore, you reopen.

The service costs $55 a month (as at August 2026). Compare that with the 10 to 20 minutes a night the manual routine takes. At even modest wage rates, the automated service costs less than the labour it replaces, and it never forgets, never leaves the USB stick in the drawer, and never takes a night off.

Contact Tower Systems to switch it on.

Hey retailers: Your backup is possibly broken and you don’t know it yet

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Most retailers assume their backup is running. It’s a fair assumption because it does work most of the time. The thing is, it’s the time it doesn’t work that causes stress and loss.

Retailers set backup up once, see a confirmation somewhere, and move on. The problem shows up later — usually when they desperately need to restore data — and they find out it’s been failing quietly for months.

It happens more than you’d think. A process that worked fine gets interrupted by a software update, a network change, a setting nobody touched but somehow shifted. The confirmation messages keep appearing. The actual backup stops working. Nobody checks because it never occurs to anyone to check.

By the time it matters, the data is gone.

Tower Systems cloud backup runs continuously through the day. No end-of-day process, no manual trigger, nothing to schedule or remember. Every change made in your system is captured as it happens. Two copies — one onsite, one offsite. If your hardware dies, your premises flood, or your internet drops, the other copy is there.

That difference is real. A backup running once at midnight leaves a full day of trading exposed. A backup running perpetually through the day means the worst case is losing minutes, not hours of transactions.

We also offer a free backup check service. We test-restore your backup to confirm it’s actually working — not that it appears to be working. Those are different things. A backup you haven’t tested is not a safety net. It’s a hope. This service exists because we’ve seen too many retailers discover the hard way that what they thought was protecting them wasn’t.

Your POS data is the record of your business. Sales history, customer data, supplier records, stock on hand figures built up over years of trading. Losing it isn’t an inconvenience you recover from in an afternoon. For most small retailers it’s simply gone.

Backup doesn’t bring in new customers or lift your margin. It protects everything you’ve already built. Talk to the Tower Systems team about cloud backup and the free backup check service — both are straightforward, and one of them might save your business.

The POS Software Blog

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