Running an independent beauty products business involves more than processing sales. There are supplier deliveries to receive, customer requests to follow up, different pricing arrangements to manage and an online shop that needs attention alongside the counter.
Tower Systems brings these tasks together in software for beauty products suppliers and retailers. The focus is practical: making everyday work easier while keeping useful information about stock, sales and customers in one place.
Support for the way customers buy
Easy selling at the counter is the starting point. Special customer orders help the business handle requests for products that are not available on the shelf, rather than leaving those requests in notebooks or relying on someone to remember them.
Club pricing and customer accounts provide options for managing established customer relationships. For a business serving both individual shoppers and beauty professionals, a demonstration can explore how these features would suit its particular pricing and account arrangements.
Customer marketing profiles add another useful layer. They provide a basis for more relevant communication, rather than treating every customer as interested in exactly the same products.
The aim is to support good service without making each interaction an administrative task. Staff should be able to focus on what the customer needs, with the relevant business information close at hand.
Less manual work behind the counter
Tower’s AI-assisted supplier invoice importing helps reduce the need to enter invoice information manually. Retailers can spend less effort transferring information and more attention checking the stock, quantities and prices that matter to the business.
For businesses that buy in bulk and create smaller products for retail sale, the software supports bulk-to-retail packing. This is worth exploring where the business’s own packed products sit alongside ready-to-sell supplier lines.
Shopify integration supports online selling, while the Xero integration connects the business with its accounting platform. These links extend the software’s role across the trading operation, not just the till.
Local experience and human support
Tower Systems has served local specialty retailers in Australia since 1981. The software is locally made, with local support delivered by humans.
For beauty products suppliers considering a change, a useful demonstration starts with the way the business actually trades. That might include a special order, a club customer, an incoming supplier invoice and a product packed from a bulk purchase.
Seeing those everyday examples is a straightforward way to assess the fit. The Tower team can arrange a demonstration and answer questions without pressure to make an immediate decision.
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