Tower Systems is a vertical market software company. We don’t make one generic POS system and hope it fits. We build software for specific retail channels, and we work only with independent, specialty and small business retailers in Australia and New Zealand.
Today, thousands of local retailers use our software. Here are the markets we serve.
Each of these markets trades differently. A bike shop needs serial number tracking and repairs. A health food shop may need scale integration. A garden centre has seasonal peaks. A charity shop handles donated, one-off stock. A newsagent juggles a mix of categories with very different margins.
Because we focus on specific markets, our software, training and support are shaped around how these businesses actually work. The people who help you understand your type of shop.
Don’t see your market?
If your business isn’t listed, talk to us anyway. Many other independent retailers use our software successfully. We’re always happy to have a conversation about what you need.
We are grateful to work with Gun Traders Australia to offer an integration between our firearms dealers software and their marketplace platform to help Aussie firearms dealers reach more customers online.
POS software for firearms dealers: compliance first, then everything else
Running a gun shop is not like running any other retail business. Every firearm you buy, sell or take on consignment has a serial number that has to be recorded properly, and the regulator expects your records to be right every time. Get that wrong and nothing else in the business matters much.
That is where we started when we built our firearms dealer software, and it is still the first thing dealers ask us about in demos.
Serial numbers, tracked properly
Our software tracks every serialised item from the day it arrives to the day it leaves, including second-hand stock. When you need to report, the records are there and they are accurate. The age-check prompt at the counter is mandatory for age-restricted items, so the check happens on every sale rather than relying on whoever is serving that day.
The rest of the shop
Most gun shops sell far more than firearms. Ammunition and bulk supplies can be sold by weight or measure, in whole numbers or fractions. Apparel is handled by colour, size and style. It is one system across the whole shop, which matters when you are trying to see what is actually making you money.
Gunsmith and workshop work
If you do repairs or custom work, the workshop tools are included at no extra cost. A job is tracked from check-in to collection, you can schedule technician time, and customers can be kept up to date without anyone chasing paperwork.
Recurring billing is built in too. Plenty of dealers charge for locker space or storage, and the software handles those charges automatically each cycle. It is a small thing that adds up to reliable revenue and less admin.
AI in the software
The software connects directly to ChatGPT, Google Gemini and Anthropic. The most popular use by far is invoice import: a supplier invoice that used to take an hour to key in arrives as stock records in minutes. Dealers also use the AI tools to write product descriptions for their website and to interrogate their own sales data in plain language.
Club pricing
The best gun shops we know are close to their local clubs. Club pricing profiles let you set pricing by customer type, so members get their pricing automatically at the counter. Bundle packs, like a starter kit sold at one package price, lift the average sale and are harder for customers to price-compare item by item online.
Selling beyond the counter
The Retailer Roam app runs sales at trade shows and club events with stock kept in sync with the shop. Shopify, Magento and WooCommerce connections keep a web store on the same data as the counter. Xero covers the accounting link, and Tanda and Deputy cover rosters.
The Gun Traders Australia link makes it easy for your products to be found online.
On payments: you choose your own EFTPOS provider. We do not clip your sales and we do not charge per transaction. We think that is how it should work.
Have a look
The best way to judge POS software is to see it answering your questions, in your context. Book a demo and we will show you the software live, no obligation.
Call 1300 662 957 (AU) or 0800 444 367 (NZ), or email sales@towersystems.com.au.
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