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News from Tower Systems about locally made POS software for specialty local retailers.

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Retailer AI: what the time savings are actually worth

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Small business retailers using the Retailer AI tools built into the Tower Systems POS software report saving between five and ten hours a week. That is a substantial claim, so it is worth putting dollars against the hours and showing where they come from.

At a staff cost of $35 an hour, five hours a week is $175, or $9,100 a year. Ten hours is $350 a week and $18,200 a year. Even at the bottom of that range, the saving covers the software cost.

Hours are only the visible part. The time comes back to the owner, or it goes to the shop floor where people sell things.

Supplier invoices are the single biggest saving, typically three to five hours a week. The manual version is typing invoices line by line, checking cost prices and setting retail prices. The Retailer AI version is dragging the supplier’s PDF or spreadsheet into the software, which extracts the lines, matches quantities, updates costs and prepares the stock arrival in seconds.

Business insights save another two to three hours. Rather than exporting reports and hunting for trends late at night, a retailer runs any standard report and clicks AI Insights. The software answers in plain English: which margins moved, what stock is dead, what deserves attention.

Product descriptions save one to two hours for retailers selling online, with titles, descriptions and blog copy drafted ready for Shopify, WooCommerce or Magento. Reordering and market price comparison round the list out.

Then there are the savings nobody can put on a timesheet. Retailer AI flags unusual voids, no-sale drawer opens, price overrides and refund patterns, which are the early signs of internal theft. It also cross-references stock counts against expected levels to show which categories keep losing stock. Shrinkage rarely announces itself. This does.

Retailer AI is embedded in the platform and draws on leading models including Anthropic’s Claude, Google’s Gemini and ChatGPT. It is built for the specialty retail Tower Systems serves, including bookshops, garden centres, jewellers, pet shops, toy shops, produce businesses and firearms dealers.

“We cut supplier invoice entry by 8 hours a week. That is a full business day back, every week.” — rural supply store, Queensland

“Retailer AI saves us 10 hours every week on stock arrivals and inventory admin alone.” — Shane, Pets R Us, Raymond Terrace NSW

The quickest way to test any of this is with your own paperwork. A fifteen minute demonstration will process actual supplier invoices in front of you.

Further AI tools are in development, with details to follow closer to release.

Locally made. Locally supported.

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