It has been a busy two months for small business newsagents as they navigate major IT changes driven by several of their key suppliers.
Tower Systems has been at the forefront of providing assistance by working with suppliers in advance of the release of their changes, ensuring supplier communication reflects the Tower best practice approach for newsagents using our newsagency software.
Back in our offices we have been providing front line support, taking hundreds of calls to ensure newsagents are able to deal with the supplier driven changes simply and with the best possible outcome.
All of this work has been done at no cost as part of our service to this small business channel.
The most complex of changes relate to structural changes in newspaper subscriptions as well as changes as to how data flows to and form newsagents.