Tower Systems has a structured approach to helping new owners of small businesses are e our POS software is in use. From admin to the help desk to management, we welcome new owners into our community with free assistance and support, to help them settle into their use of the software smoothly and efficiently.
With retail businesses changing hands at a considerable pace, we have found that a structured process brings certainty to the new small business owners, helping them to settle in sooner and helping them to benefit from our POS software.
Our new owner training and support is another difference from Tower Systems that serves small business retailers. Our approach demonstrates a commitment to certainty and structure that delivers practical business outcomes. We are thrilled to be in a position to commit resources to this work and grateful to our new owner customers for their support.
Taking over a retail business can be challenging with many different parties wanting you to immediately understand their engagement with the business. Our role is to help facilitate efficiency so time is available for these other parties, to ensure technology is not a burden.
For us, the new owner engagement starts with this brief welcome video, which then leads to free training.