Smart small business retailers know the importance of special customer orders, getting them right and on time.
Thanks to mature and comprehensive facilities in the Tower Systems POS software, special customer orders are managed for success. retailers in several specialty retail niches use the Tower software to achieve this.
From capturing customer details to managing supplier connections and advising customers to collect, the special customer orders is one in the Tower software on which specialty retailers rely to deliver a level of personal and professional service for which they want to be known.
Capturing order details from the outset is key to success with special customer orders. This sets the business up for consistent communication when the special order arrives in store. Advice of product availability can be by text message or email. Customer details are printed and with the products – encouraging confidence of customers in the management attention and care of the business.
