Busy week before Christmas on the POS software help desk

These last few days before Christmas are proving to be busy for us on our POS software help desk. The type of calls we are receiving reflect a business in retail. This is good news as most of our customers are independent small retail businesses. Their business is important to us.

To ensure we make these last few days before Christmas calm and producing we have all hands on deck assisting customers, providing training and other help so they get the most from their Tower software. By all hands, we mean everyone. Tower is a very flat company with people across the business tasked to provide the excellent customer service for which we are known.

Category: Customer Service

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