The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

Professional communication key to smooth POS software update installation

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Screen Shot 2016-01-01 at 12.58.55 pmAs with each POS software update released by Tower Systems, the communication provided announcing the release of the latest update is thorough, professional and easy to understand. This good advance communication is key to confidence in the software. It encourages trust.

Our communication helps customer decide when they want to install the software. We do not force any update on our customers. There are no surprises.

The latest communication lists all enhancements and changes in the software – showing the value of our commitment to software development and the extent to which we listen to our customers in deciding what is to go into an update.

In addition to testing the software itself, our comprehensive beta release program tests the communication announcing the update.

All Tower systems customers can vote on items to be included in an update through our transparent software ideas process.

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By Mark
The POS Software Blog

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