Here at Tower Systems we welcome new customers in a professional way – regardless of they are new because they purchased our software or new because they purchased a business running our software.
We send a welcome pack with our contact details.
We offer free training.
We offer access to up to date software.
We offer to review their data to guide how they can reset the business they have purchased from a tech perspective, reflecting the mission of the new owners as it may be different to the mission of the old owners.
Since our customers are not a number or a faceless relationship, we bring on all new customers in the same consistent way, delivering confidence they are partnered with a POS software company that cares for and about them and and providing a pathway forward focused on the best-practice use of our software to help the business achieve for them the goals they have.
Too often we see people buying a business become disconnected with suppliers because of a poor hand-over by the vendor or because of a disconnect with suppliers. Here at Tower Systems we don’t want that for any of our new customers.