New approach to jeweller software helps jewellers grow sales

Tower Systems is proud to offer the only Australian developed and supported software specifically for jewellers.

We are a software company first. What this means is we are not consultants with a prime focus on earning consulting fees.

We make good software you can use without having to pay someone to analyse this for you.

Since we make the jeweller software ourselves we have the very best control over the software. This means we are able to deliver more user-suggested changes more quickly than software that is developed overseas or from a company owned by overseas interests with more of a focus on overseas needs.

Australian software for Australian based jewellers matters as it serves local needs.

And retail is changing locally quickly.

Using the Tower software, Jewellers have access to terrific tools for today’s marketplace:

  1. Easy handing of special orders.
  2. An elegant solution for managing the manufacturing process.
  3. A comprehensive repairs management solution.
  4. The easy ability to fine tune marketing to reach customers when you want and need to deliver the service level you hope for. Easy website integration.

WHAT IS UNIQUE ABOUT TOWER SYSTEMS?

We were recently asked by a journalist to list other “unique” things about our software/service. Here is our answer:

  1. We are a software company, not a consulting business using software as a mechanism for driving consulting fees.
  2. Our software evolves based on jeweller needs. We have a transparent approach to learning and serving needs beyond what we do today.
  3. The proprietary TAGS facility in or software is a genuine technical point of difference jewellers have told us they love. We are grateful for their feedback.
  4. We serve jewellers, not groups. Jewellers are our customers. While we happily enhance the software to serve marketing and buying group needs, the needs of individual jewellers come first as in our experience they have the very best ideas.
  5. We are in your business. Not a contractor we hire, not over the phone, when we install the system we do it in your business, working with you.
  6. Second-hand goods. These facilities have been developed with jewellers and authorities so you have the right records on hand.
  7. These facilities have been developed to help you streamline workflow and keep in close contact with customers throughout.
  8. Manufactured goods. From concept to manufacture, you can manage and track what you make for whom and when. This is a billing and management asset.
  9. Lay-by. Our Lay-by facilities have been developed in close consultation with jewellers, making them unique and comprehensive.
  10. We offer more facilities than any other system. These offer you flexibility for driving purchases in the current visit and for bringing shoppers back more often.
  11. You have access to extraordinary customisation through settings, enabling you to represent your business how you want.
  12. Embedded in our software are facilities for tracking how the software is used. This enables us to help you reduce employee theft.
  13. Retail focussed. A challenge of retail is to uncover opportunities early. Smart reports in the Tower software unlock information about your business that too often is overlooked.

Jewellers are welcome to check us out. We are proud to serve hundreds of jewellers already.

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