This post is published by Tower Systems. We think our approach and our software is more appropriate to small business retailers than Vend. However, we have a conflict of interest. Just as Vend has a conflict of interest when they say what they say.
Okay, that’s out of the way.
We have switched plenty of retailers from the Vend software to the Tower Systems POS software. here is what we think makes our solution better, based on what we have learned from these customers.
- Personal. At Tower you deal with real people, directly. We come to your shop and install our software. You can call us and immediately speak to a human. You have access to our management team. You have access to the owner of Tower.
- Specialty retail functionality In our software you will find more complete solutions in specialty retail areas. This is because we have been doing this for much longer than Vend.
- Training. While we have brilliant online training resources, nothing beats personal training. Long after the software is installed you can book in for free one on one training.
- Supplier engagement. We with with your suppliers to save you time in your dealings with them. Were do this through smart data bridges between their tech and your tech.
- Access to our software development manager. he is a real person and you can get to discuss your specific needs with them.
- Choice of access. Tower lets you purchase, lease or rent the software. You choose the approach that works best for you.
- Choice of access II. You can choose between desktop, hosted, or a complete service cloud solution.
- Support is not mandatory. You can buy our software and not talk support.
This list is by no means complete. It highlights the top differences on which you can rely from Tower over a relationship with Vend.
When we say we’re here to help, we meant it through our software our help desk our sales team and our management team.
Serving more than 3,500 small business retailers we are connected and committed to serve the specialist retailers we commit to through our specialist retail software for a range of retail channels.