Jewellers, bike retailer, fishing goods retailers, pet store retailers and firearms retailers are some of the specialty retail niche businesses that can benefit from POS software integrated serial number tracking tools.

Tower Systems offers integrated serial number tracking tools within its Australian developed and supported POS software.

Developed initially for jewellers, the serial number tracking facilities have evolved to serve a broader range of specialty retail requirements.

The serial number tracking tools track each serial numbered inventory item. This helps businesses provide better warranty services. This can also be useful should a customer have an insurance claim.

Handled with minimum labour involvement, the serial number tracking tools give businesses the means through which they can provide a higher level of service to customers and suppliers.

Including a product serial number on a receipt is important. While many POS software products can do this as a text message, it is vital the number is recorded against the same and, usually, against customer details. It is essential serial number tacking facilities are integrated with the POS software. This is what Tower Systems offers.

Much thought has gone into providing good serial number tracking tools, mature tools that deeply serve the tracking requirements of the retailer, supplier and customer long after the purchase itself. All of our work in this area has been undertaken in close consultation with customers who use serial number tracking. It is important to us and to them that work in this area is done with close collaboration.

Not many POS software products offer integrated serial number tracking tools. It is a differentiator for small business software company Tower Systems.

Long after the sale we make it easy to find a previous sale that includes a serial number. Searching for a sale by serial number can be handy for items which contain a warranty and you need to retrieve the information about the sale.

  1. From the Point of Sale screen, click on Previous Sales.
  2. Once the Previous Sales screen appears, click on the Serial Number box.
  3. Enter in the serial number that you need to find.
  4. Click on the Search Now button
  5. The list will then display the sale with the specified serial number and a preview of the receipt will appear on the right.

Here at Tower Systems we develop software for: gift shopsjewellers,  bike shopstoy shopsfishing/outdoors businessesgarden centres/nurseriespet shopsproduce storesfirearms businesses and newsagents and we serve customers in Australia, New Zealand and several other countries.