Saturday support for small business retailers

In addition to our after hours POS software support, for many years we have offered Saturday support.  This is office based support delivered by folks expert in our POS software.

Our service is unique and loved. Most Saturday calls are from users seeking advice on better use of the software – not your traditional Help Desk call.

By providing the office based service, we are able to provide better quality advice and access user systems to more quickly deliver the outcome they seek.

Accessibility is key in any software support situation.  This is another reason we commit considerable resources to our Saturday support service as well as our regular after hours service.

We are grateful to our customers who enable us to offer this service in addition to our after hours service.

Category: Customer Service

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