Tower Systems newsagency software Q&A

We recently engaged in a Q&A on our newsagency software, exploring some of the features that make this the most widely used newsagency software in Australia. Tower Systems is grateful to serve in excess of 1,700 newsagents, more than all competitors combined.

Here is part of the Q&A:

What are the most significant benefits of the system?

In addition to newsagency management specific facilities, using this software you can expect to reduce the cost of dead stock, improve traffic flow at the counter, spend less time agonising over decisions and enjoy the benefits of selling more.

Like any business tool, the benefits you get from using our newsagency business software reflect what you put in. There is no limit on how much training you can get from us.

Tower Systems approaches the opportunity as a long-term relationship.

Can I help local charities and community groups raise funds?

Yes, easily. You can track purchases by people supporting those groups and offer a rebate of your choosing to groups that support your business.

Can I ensure I do not sell to underage shoppers?

Yes, you can have a prompt come up on the screen to check that a customer is age-appropriate.

Can I offer buy now pay later like Afterpay?

Yes, easily.

Can I offer click and collect for online shoppers?

Yes, easily.

I have multiple loyalty offers for different categories, can I handle this?

Yes, easily. We have businesses managing a discount for shoppers who purchase 10 of one category, eight of another category and more where each offer is managed easily from the software. A single customer can engage with multiple loyalty offers. Plus, we track what customers buy so you can leverage this data.

Can I handle customer magazine putaways?

Yes, easily.

Can I take payment for newspaper subscriptions?

Yes, easily.

Can I do magazine returns electronically?

Yes, easily.

Can I handle a bundled price like buy 2 get 1 free?

Yes, easily.

Can I give manage newspaper home deliveries?

Yes, easily.

Can I take steps to manage / reduce employee theft?

Yes.

Is there management only control and access for seeing what people do?

Yes.

Can I create a roster?

Yes.

My business is changing and I want to sell café type products?

This is easy.

Will this software help me evolve my newsagency business?

Yes, easily. The software is web connected, to Shopify, Magento and WooCommerce. These connections help you engage online, attracting shoppers who would not walk in front of your shop.

Can I give loyal customers better prices?

Yes, easily.

Can I track sales to a particular customer?

Yes, easily.

Can I market to customers based on their purchase history?

Yes, easily.

Can I sell items by colour, size and style?

Yes, easily. This means you can sell fashion items if you want to get into a new area.

Can I sell bundled items like a gift pack I put together?

Yes, this is easy. You can have a bundled price as well as single prices for each if you wish. Creating bundles is easy as is retreating from bundles back to single items, maintaining the integrity of stock on hand data at all steps along the way.

Can I unbundle items from a pack back to single items?

Yes, easily.

Can I sell items by weight?

Yes, easily. We see this work well in newsagencies where they sell fudge and other items by weight.

Can I sell gift cards?

Yes, easily. You can sell gift cards for other businesses as well as your own branded, made just for you, gift cards.

Can I easily handle LayBys in the software?

Yes, you can establish your own rules and have these managed through the software.

Can I share useful local information on receipts?

Yes, this is easily setup and changed.

Can I handle special orders where a customer orders something I do not currently have in stock?

Yes.

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