We are thrilled to welcome new customers using our small business POS software. We have a welcome page on our website, which is part of our structured approach to welcoming new customers.
The welcome is sincere and personal:
Welcome to Tower Systems. This page welcomes new customers to our business, small business retailers switching to our POS software.
Thank you for your business, for your faith in our software and our services. We appreciate it.
Our goal is to help you make your business more valuable and more enjoyable through your use of our POS software.
Here in our website you have access to a knowledge base, available 24/7, which contains excellent advice and articles about how to use the software. It is like a live and evolving user manual – but searchable. Log into the customer side of the site and you can immediately access the knowledge base.
Our help desk is based in Melbourne Victoria. There we have a team of skilled IT professionals, with good retail experience, available to help with your queries. You can contact them through our national help line – 03 9524 8000 – of through your local Tower office number or by email: support@towersystems.com.au
We release software updates every few months. We announce by email when these are available. You choose when you wish to install each update. This gives you control.
If you have suggestions on changes you would like to see in our software, please use our Software Ideas page on this website. Through here other customers using our software can vote on your idea.
Every week we will send you a customer email with tips, ideas and inspirations. This is another touch point designed to help you get more from the relationship.
As a customer, you have access to free training. To schedule free one on one training, please email bookings@towersystems.com.au.
Welcome as a new customer of Tower Systems. Our motto is we’re here to help. Please, let us know how we can help your business.
Thank you for reading.
Mark Fletcher
Managing Director
0418 321 338
There is also a video welcoming our new customers:
