We switched a small business retailer to ur POS software recently from another package that was costing their business money.
Using the other software package, the retailer could scan a series of items and there was no warning, no sound, no error message if the item scanned did not exist in the stock file. This was costing them money on a daily basis.
If a stock item is not found in the stock file, the sale should stop there until the issue is resolved. This is the only ay to stop the business from losing certain money.
Our Tower Systems POS software is strong in managing inventory and rob just in reporting data problems, such as scanning a bar code that is not recognised. An error message appears. The transaction cannot proceed until the error is resolved somehow.
Getting data right is vital in any retail business. Otherwise, what is the point.
Here at Tower System s we work with retailers to get data right, to ensure mistakes are minimised, to help make the flow of shoppers through the sales process easy, fast and accurate. If something does go wrong, we do not ignore it, as this other POS software that we recently replaced was doing.
We want small business retailers to have tools and processes that protect their businesses, which ensure good business performance. This is why we back our wonderful software with strong retail management training, that is delivered in store in a face to face situation, with business owners and team members.
This personal service that we provide from our skilled retail experts is what can make a difference for successful POS software integration.
Tower Systems is staffed by retail experienced people. For sure we are a tech company, but we are also retailers with solid retail experience and this is a big difference as we can speak to experience and leverage this for better outcomes in retail customer situations.
Our retail first approach helps small business retailers get more value from their technology investment with us. It is what makes partnering with Tower Systems different and valuable.