This is an important question for local indie small business retailers, specialty retailers in niche retail channels.
Why choose the Tower systems POS software?
Why choose it over other software? What makes it special?
We think the question best put is What makes Tower Systems special?
here is a list. We love lists. So, here is a list of what we thin makes us special for small business retailers in niche retail channels:
- We specialise. We do not sell general POS software that seeks to work for everyone. Being specialist means that our bike shop software is for bike retailers, our jeweller software is for jewellers, our pet shop software is for pet shops. our toy shop software is for toy shops. yes, we specialise for the retailers, their suppliers and their customers, leveraging what is different about these specialist retail businesses.
- Our service is personal. It is based out of our Melbourne head office. You deal with humans, who get to know you. There is no computerised phone system. No mechanical processes. Each interaction is real, genuine and personal.
- We make what we sell. We are not agents for other software.
- There are no limits on support services.
- There is no limit on how much training you get.
- Our customers suggest and vote on software enhancements. This is a transparent customer-driven process.
- We are strong. Financially, operationally, organisationally, technically.
- We are fun.
- We are honest. If we think our software is not a good fit for you, we say so during the sales process.
- We communicate well. We have a weekly customer email, a print newsletter, a private user forum, face to face catch-up opportunities and more.
- We are accessible. Through to the leadership team and owner, our customers have easy access.
Choosing POS software is really about choosing your software company. Here are Tower Systems we are proud to be accessible to enable informed decisions to be made in that choice. We understand we are not for everyone. However, we believe in transparency and engagement, so that any decision made involving us is informed and thorough.
Choosing POS software is a long term business decision, which can turn a business around.