Here are our answers to part of a recent Q&A about our gift shop POS software.

Why focus on local gift shops?

They are unique, local specialist and appreciated. these businesses are important. They need software specific to their needs, software that helps them differentiate themselves from the retail noise. We like their level of specialisation and that we can specialise in tech for them.

Why focus on independent small businesses?

We like that by working with small businesses we work directly with the business owners every day. We like that this business is personal. We think that as a small business ourselves we are better placed to serve small businesses.

How many customers use your software?

3,000+ Operating on 10,000+ terminals and processing close to 900,000 transactions a day.

How many gift shops use your software?

More than 400.

What facilities do gift shop owners and staff  like are in your software?

  1. Easy to use yet structured and professional Lay-By. Plus the opportunity to replace LayBy with buy now pay later.
  2. Customer special orders with TXT message when stock arrives.
  3. Professional gift cards with your logo and proper management of balance.
  4. Easy to produce gift vouchers.
  5. Gift receipts that can be wrapped with a gift (no pricing).
  6. Intelligent receipts with product care information.
  7. Easy handling of hampers and bundled offers.
  8. Supplier performance comparison.
  9. Employee performance management and rewards.
  10. Importing electronic invoices from gift shop suppliers. We work with for you.
  11. Linking to your website to manage a common stock file.
  12. Loyalty options including traditional points as well as front end loyalty to drive infrequent shopper engagement.
  13. Inventory management to guide you to a more efficient inventory level.
  14. Theft reduction tools to reduce the opportunity of employee theft.
  15. It’s easy to use.
  16. It’s regularly updated based on user suggestions.

What do you think makes your gift shop software different to others?

We develop the software ourselves here in Australia in close consultation with gift shop owners and employees – as well as with gift shop suppliers. This is truly specialist software created for your type of business.

What makes Tower Systems different as a supplier of gift shop software?

Our service is personal, professional and accessible. You have access to the entire Tower Systems team to not only learn how to use our software but also to how to make more money in your business by using the software.

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