3 years ago we established infrastructure to serve online live demonstrations of our POS software as well as line online training for new and existing POS software customers. Today, we are well advanced from those early moves and it is paying off.
Retailers are loving online live demonstrations of our POS software – timed to suit their needs. They love that each demonstration is live for them, about their business and genuinely interactive.
When it comes to remote installations, retailers love that they get to save money, schedule the training as and when they want and can have training recorded for later play back. These and other innovations are standard to the way we serve our Tower Systems POS software user community.
We are grateful to the whole Tower Systems team for helping us adopt this online / video technology years ago and evolve with it over time as it is paying off today as business changes fundamentally.
With people working from home, we remain a connected team, working together, welcoming new customers and serving existing customers. Thanks to a solid tech infrastructure, we are resourced and skilled to help our customers no matter where they are.
Footnote: our reference to online training is different to the weekly online workshops that we have been running for more than 10 years.