Justin Randall manages Point of Sale software sales for Tower Systems in Queensland. He’s local and has excellent retail experience having managed a retail business prior to joining our support team before moving into a sales role.
Justin works with jewellers, garden centres, bike shops, toy shops, pet stores, produce businesses, farm supply businesses, fishing shops, newsagents, adult shops, homewares stores and more … learning about their needs and seeing whether the Point of Sale software that we develop, sell and support could be useful to their business needs.
It is a collaborative process that follows the timeline needs of the business owners. That’s right, there is no pressure. Justin will say so if he feels that our Point of Sale software is not a good fit for any business. His reputation is important to him, he takes his role seriously as he wants too be trusted.
Retail businesses in Queensland looking for Point of Sale software should speak with Justin, to see whether the Tower Systems Point of Sale software is a good fit for their business, a good solution to serve the needs.
Justin’s process is simple: understand the needs of the business first. This involves research and conversations. He is hungry for information about the business and he applies this learned information to his knowledge of what our Point of Sale software can do. If he finds a good fit, he will arrange to demonstrate the software and do this in a collaborative and engaged way to help the business.
We believe that actions speak louder than words. This is why Justin will want to answer queries about what the software does in a certain situation with a demonstration of how the software works for that need. There is no limit to the number of pre-purchase demonstration of our Point of Sale software, no limits to how deep into the software you may go.
The goal is to give small business retailers everything they could possibly want to know about our Point of Sale software before they make a decision so that they can be confident as to the appropriateness of the decision for their business.