Good POS software is key in any retail business. A good POS software company is even more important is it is the people in the POS software company who help bring the POS software to life for any retail business. Their training, advice and support can make or break the POS software experience.
So, thinking about beyond the POS software, here are some of the ways Tower Systems serves its small business retailer community:
- We are local. Local matters in local communities. The Tower Systems software is locally developed to local needs. This facilitates the local narrative of small business retail in local communities.
- Our POS software training is personal, for your business. We think people learn better from personal training.
- Unlimited free training. Long after you install the software, ask for free top-up training and all we will organise it.
- Help beyond the software. With tracking and dealing with theft, engaging =with suppliers and more. Our business management experience is there to help when you want.
- New customer care. All new customers have a separate specialist team with which they connect, to ease settling-in. They are intuitive, offering help often ahead of when you are in key need, helping you to be prepared.
- Customers guide our software enhancement. We offer a transparent, democratic, process for guiding software update content.
- Pet shop business specific.This software is developed for your type of business.
- In the cloud or in-store. You choose where the software runs.
- Rent or buy. While most rent our software, you choose how to acquire and fund the software.
- We help with business performance analysis and theft checks, services where we take a deep dive into your data and provide confidential insights.
- Easy contact when you need / want. Every customer has the direct contact details for our leadership team for easy and safe escalation of any query.
- No pressure. You buy when you are ready.
- Retail group engagement. Groups and members of groups have opportunities for group level customisation website sales and more.
- It’s personal. Retail is personal. This is why we prefer to train you in your shop. Yes, we said this above. We say it again as it is a differentiator.
Tower Systems is a personally engages POS software company. We don’t hide behind walls. Our customers know us by name, from the first contact because, like in retail, it is personal.