Australian POS software company Retail Express currently claims at their website:
Retail Express is the only POS solution with the features and support you need to build a thriving multi-channel retail business.
We do not agree with this statement by Retail Express.
We know that here at Tower Systems we have helped plenty of retail business owners to build thriving multi-channel retail businesses. We know of other POS software companies that have done this, too.
It is frustrating seeing a company claim they are the only company doing something that your own business has done and is doing.
Here at Tower Systems, we prefer to focus on what we do for our customers, we prefer to focus on that over which we have control. We don’t like getting caught in what others are doing, it can be distracting. They, after all, need to be responsible for their own action and claims.
The Retail Express claim came to our attention and we felt we had to publicly state that we disagree, to state that we have in our POS software and services features and support helping local small business retailers to build a thriving multi-channel retail business.
We understand that in sales claims can be made. Our advice to small business retailers looking at and considering POS software is – check out every claim, ask for proof. It is important that you do your due diligence on software you are considering and the POS software company you are considering. You need to satisfy yourself that what they have claimed is accurate, supported by evidence.
For what it is worth, be wary of claims of being the best or being the only. New are not sure how any company can know these things unless they have looked personally at their competition, used them and throughly researched what they do. Here at Tower Systems we do not do that. We focus on what we do and how we do it’s that is what matters most to us and to our customer community., We don’t have the time to thoroughly research our competitors to make certain claims about what they do versus what we do.
if you are considering POS software for your retail business, we would love to be considered along with other POS software companies. We will gladly show you our software, let you explore it yourself and answer all of your questions.
Are we the best for your business? Only you can tell. Are we the only one doin g what we do? No, but there is only one Tower Systems.