Here are some tips on how to spot a POS software company that may be out of touch or out of date and thereby maybe not ideal for consideration for serving your business.

  • Nameless / faceless. POS software businesses that do not provide public-facing access to the names and contact details for their leadership team demonstrate a lack of faith in your business in our view. Retail is personal. The service of needs of retailers its personal. Here at Tower Systems you can see who we are and tap into our contact details easily, quickly. If you are looking at a POS software company and can’t see authentic photos and genuine leadership team contact details, wonder about their commitment to personal service.
  • Fake sales people. Some POS software companies use fake names for sales people. They use a cartoon type image to represent them, too. This should be a warning sign. Not using real names and real images or videos may reflect rapid turnover of sales people. That’s a warning sign right there. You want your POS software sales person to stand by what they sell. they do this by being themselves and sharing their real contact details.
  • Clip Art. if you see that on a POS software business website run, run fast! It’s so 1980s, so out of date … leaving you to wonder if their software is out of date.
  • Free software. You’re in business right?! You understand that businesses need income to exist. Free is not a sustainable business model.
  • Are they on a list of the best? Check it out because it may be a list they paid to be on. If a few clicks you can soon discover this.
  • Fact check. Let’s say, for example, they claim to a partner with, hmmm, Microsoft. You can soon see if this is true. If they are not such a partner you then know they have made an inaccurate claim on their website. Is that what you want from a PSO software company.

We share these tips today as a reminder that not all POS software companies are the same. Do your research. Start with what you need in your business and then focus on the best software that serves your business needs. remember, you are in control. Choose what you want, what you know is right for your business.