Lightspeed Vend which is owned by Lightspeed, is an overseas POS software product. They are spending up big to try and attract Aussie retailers to their POS software.
Their focus is on revenue from transactions. They want retailers to use their EFTPOS payment gateway.
Tower Systems does not preference any EFTPOS payment gateway nor do we charge fees associated with this.
We are focussed on making our money from POS software rental. W are a software company after all, not a bank.
So, when it comes to EFTPOS fees and payment gateway requirements and preferences we think your ill see a difference between Tower Systems and Lightspeed Vend and Lightspeed themselves.
We also compete with them is value, functionality and service. We think we compete well with each of Lightspeed and Vend which is owned by Lightspeed. on these important points.
Our service is Australian based, building and supporting here the software we offer. There is no offshore call centre, no contractors helping you out. Call us and it’s us you speak with.
Good service starts with local knowledge and marketplace specific knowledge.
Our price is a per month price. It’s not a price pitched that requires you to pay for a full year up front to get. Also, our price is all inclusive. There is no extra cost for more registers or for functions like advanced reporting, loyalty or some integrations. We know that price transparency is important. There is no lock in contract.
What our software does, its functionality, is considerable, deep, and regularly evolving. Serving 3,000+ retailers in a diverse mix of specialty retail marketplaces has seen us develop functionality that is comprehensive and useful in many different business sectors. This depth sees us stand up well in comparison to other products.
We make specialty retail POS software for specialty retailers. While we cannot match the advertising spend of Lightspeed and Vend which is owned by Lightspeed, we think we do match where it matters.
Choosing Tower Systems POS software, for the monthly rental cost, you have access to:
- Unlimited registers. No extra cost.
- Integrated accounting link. No extra cost.
- Integrated e-commerce links. No extra cost.
- Integrated payments. No extra cost.
- Loyalty programs. No extra cost.
- Advanced reporting. No extra cost.
- Customer marketing tools. No extra cost.
- Visual analytics dashboard. No extra cost.
- Special customer orders. No extra cost.
- Sell by fractions, sell by weight. No extra cost.
- Integrated LayBys. No extra cost.
- Customer gift vouchers. No extra cost.
- Customised onboarding.
- 24/7 support.
To go further, here’s what’s included in the monthly rental cost: software licences for unlimited computers in the location, help desk support (by phone or email) 6 days a week (including Saturday), access to a comprehensive support knowledge base, after hours support call access for urgent system down queries, access to our Shopify, Xero and other integrations, access to our supplier invoice import tools.
We are proud of this list, and our POS software, and our customer service. We are grateful to our customers who enable us to do this. They make us better at what we do.