While we love talking with our POS software customers and take hundreds of calls for advice, training and support every day, plenty of our customers are loving the enhanced self-serve facilities through our website where many day-to-day queries are answered instantly, without the need to call or email.
The advanced tech behind this innovating is delivering terrific POS software support content to our customers, helping them to get more from our software instantly, when they need it.
Customers using this self-serve access to help desk advice free our people to handle more complex queries on how yo use our POS software.
Our help desk team members don’t follow a script. Each call is a conversation, free flowing, in pursuit of valuable and appreciate answers for our POS software customers.