Are there any hidden fees or recurring costs associated with POS software?

Tower Systems does not have any hidden fees associated with use of its POS software.

With Tower Systems:

• There is no fee per transactions.
• There is no requirement to use a specific payments gateway.
• There is no additional fee to use loyalty, access smart reports or to handle customer accounts.
• There is no additional fee associated with the value of sales, the number of stock items or the number of customers.
• There is no extra fee to access the Xero link, Shopify link or other third party links.
• There is no extra fee to access the customer service help desk.

Anyone considering POS software needs to thoroughly research costs associated with any POS software they are considering.

In our experience, too many POS software companies do have hidden fees and additional costs associated with their POS software.

Transaction Fees

• Payment Processing: Some POS systems charge a percentage of each transaction, often combined with a fixed fee.  One company charges the retailer an additional fee if they use a payments gateway other than their own.
• Card Types: Some systems may charge higher fees for certain card types.

Monthly Subscription Fees

• Software Access: Many POS systems require a monthly subscription fee to access the software and its features.   
• Additional Modules: If you need specialised features like inventory management, employee scheduling, or customer loyalty programs, you may face additional subscription costs. Do your homework.

Integration Costs

• Third-Party Apps: If you want to integrate your POS system with other software, such as accounting or e-commerce platforms, you may incur integration fees.

Support and Training

• Technical Support: Many providers offer technical support, but it may come at an additional cost, especially for premium services.
• Training: Training your staff on how to use the POS system effectively can also be expensive.

Data Migration and Setup Fees

• Moving Data: If you’re switching from another POS system, you may need to pay for data migration services.
• Setup Costs: Setting up the POS system, including hardware installation and configuration, can involve one-time fees. Be sure to get the details up front.

To avoid surprises, it’s crucial to:

• Read the Fine Print: Carefully review the terms and conditions of the POS software agreement.
• Ask Questions: Don’t hesitate to inquire about any potential hidden fees or recurring costs.

Tower Systems does not have any hidden fees associated with use of its POS software.