Software user manuals are out of date. Years ago Tower Systems switched to a user searchable online knowledge base. This resource is regularly enhanced, along with the software.
In our weekly email we let our customers know about the enhancements. Here are some of the POS software knowledge base enhancements from a week ago:
- List Of Approved / Supported Hardware
- Errors When Starting Retailer On MAIN / SERVER Computer
- Errors When Starting Retailer On POS / CLIENT Computers
- Stopping / Clearing Print Jobs
- Refunding a Sale
- Adding / Editing Reasons For Refunds
- End of Shift Reports
- Setting Up Customer Categories and Interests
- Using Marketing Tools0
- Undo Billing and Statements for Customers / Subagents
- How To Stop A Customer’s Order(s)
- Creating and Printing a Customer Invoice / Quote
- Finalizing & Paying a Customer Invoice / Quote
- Entering Additional Details for Customer Invoice Sales Made Through POS Screen
We publish a list like this most weeks in ur weekly customer service email.
