In our specialty jeweller POS software we have developed genuinely jeweller specific specials functionality for jewellers.

Here is one good example: jeweller product pricing labels. When we created our first generation of jeweller labels 20 years ago they were specific to the needs of jewellers but one design, with multiple parts. When we completely re-wrote this part of our software a couple of years ago, after comprehensive customer consultation, we made them flexible, powerful and thereby enabled jewellers to control more details.

Jewellers love the control they have, that they have flexibility as to the look and feel of the labels in their business, such that the labels become an extension of their jeweller business brand.

This is what jeweller POS software is all about.

Here is another example: using our smart stock manager tool, our POS software customers can safely manipulate the data in a bulk way, quickly, efffciently, accurately. We win business from jewellers using other software who do not like that they have to expert the data to Excel, manipulate and re-import. That process is prone to complications.

The facilities we offer save time, reduce the opportunity for mistakes, keep all data within the POS software and allow jewellers maximum safe control over their data.

This, too, is what jeweller POS software is all about.

These facilities and many more are in our POS software, existing today to serve the needs of the jeweller retail and online businesses, purpose built, marketplace tested and recommended by many jewellers looking for software to serve in these areas.

Serving many hundreds of jewellers, we are grateful to be in a position to help jewellers serve their customers and the occasions their customers celebrate through customisable and powerful jeweller specific POS software.

From the shop floor to the sales counter to online to the workshop to the back office, our jeweller retail business POS software continues to evolve to serve the needs of the marketplace, to help jewellers achieve more through our software and to do this in ways that are specific to their types of retail businesses.

Niche retail needs niche retail POS software solutions and that is what Tower Systems is – a vertical market POS software company serving specific marketplaces.

Here at Tower Systems we are all about small business retail. Through our POS software and our beautiful Shopify and Magento websites we help small business retailers enjoy their businesses more and better serve their communities local and afar.

Right now, we are helping many with a covid pivot … funding new shoppers through innovative approaches to business in-store and online, including through new product categories. The covid pivot is the pivot of opportunity and optimism.

Special offer for jewellers: Australian made and Australian supported software for jewellers: R3 … just released.

Covid has been particularly challenging for jewellers. We have an offer designed to help you grow a more valuable and enjoyable business.

We are making our Australian made jeweller specific POS software available at half price for the next 3 months, until September 30, 2020. We have developed this in consultation with jewellers, to serve the needs they have explained to us, to address their specific circumstances.

• Monthly rental goes from $199.00 to $99.50.
• Onboarding – setup and training – goes from $2,750.00 to $1,375.00.

This is for unlimited licences per location. Software support is included. Software updates are included. Once installed, unlimited training is included.

Last week, we released R3, fresh new software for Jewellers. This is a major technical refresh including a complete visual refresh.

If shopping local matters to you, consider our software. Contact a specialist: please call 1300 662 957 or email sales@towersystems.com.au.

Our comprehensive jeweller POS software offers many benefits embedded in the software without needing to rent third-party tools, including:

1. Colour, size and style: Easily track sales at a granular level.
2. Club pricing: Helps you attract community group members.
3. Repairs: Easily track & manage repairs & communicate with customers.
4. BOGO: Increase sales with buy this and get that bundling.
5. Warranty: Track details and leverage this for customer service.
6. Bring them back: Target market for birthdays, anniversaries and more.
7. Sell anywhere: Using our Retailer Roam^TM sell anywhere app.
8. Sell anytime: With our Shopify / Magento / Woo integrations.
9. Special orders: Easily manage special customer orders.
10. Awesome loyalty: Guide one-time and regular shoppers to spend more.
11. Seasonal reordering: Easily reorder inventory based on seasonal sales.

You can rent our software for $99.50 a month, giving you:

1. Australian developed and supported jeweller business POS software.
2. Unlimited computer licences for your location.
3. Software updates as we release them.
4. Shopify / Magento / Woo link. Easily sell online from your POS software.
5. Xero link. Easing bookkeeping costs and streamlining accounting.
6. Our OzBiz link. This helps you link to MYOB and Quicken through OzBiz.
7. Tyro link – safe, fast and easy EFTPOS link for streamlined sales.
8. PC Eftpos link. This offers easy EFTPOS processing for the major banks.
9. Easy buy now pay later options with Zip Pay and Humm.
10. Support – help desk access.
11. Training – unlimited one-on-one training over the phone.
12. User documentation. Access to our searchable knowledge base.

Rent for $99.50 each 30 days, in advance. It can be cancelled at any time.

We have a structured and personalised on-boarding process, done in your business. The up-front on-boarding fee is $1,375.00 (inc. GST). This includes:

1. A pre-installation training and information pack.
2. Pre-installation planning assistance.
3. Installation and training. Delivered remotely. On-site is more.
4. Data conversion. Conversion of all data possible (within reasonable time constraints). This is a two-step process:
   1. Pre-conversion. We extract and check your data.
   2. The conversion itself. This is done as part of software installation.
5. Personal priority support.
6. Personal, post-installation follow-up.

We are local. Tower Systems is an Aussie POS software co. serving 3,500+ specialty businesses. If you think we could help you, please call 1300 662 957 or email sales@towersystems.com.au.

We are grateful to business owners and staff in your channel who guide our software development. Their advice helps us make more useful software.

Tower Systems offers the only Australian developed and supported jeweller POS software.

We make what we sell. Our jeweller software is 100% ours. This matters because we can offer a level of support, training and assistance beyond because it is our product, made for jewellers, made to help jewellers run more efficient, valuable and enjoyable businesses.

While other businesses sell jeweller software in Australia, from what we have seen nit is software from overseas, made by others, maintained by others and controlled by others.

Here at Tower Systems we make what we sell and we stand by it and ensure that it serves the needs of our customers.

This matters to jewellers. Our software offers a solution for local market needs. This is differentiating for us. It is also differentiating for jewellers as they can leverage tools that help them focus on delivering local solutions for local shoppers – this helps with shopper outreach and service.

The Tower Systems Jeweller POS software is innovative, flexible and deeply tailored to the needs of local jewellers. We provide a platform of tools for efficient and creative business management and marketing.

Here are benefits jewellers using our jeweller POS software tell us they love:

1. Easily and accurately sell items by weight or length.
2. Track serial numbers of what you sell.
3. Include your own product care information on receipts.
4. Buy now pay later integration for over the counter sales.
5. Automate reminders and offers for birthdays & anniversaries.
6. Automated workshop management tools including text message & email notifications save time.
7. Benefit from advanced stock performance metrics and tagging.
8. Easily bulk manage inventory.
9. Sexy jeweller specific hardware.
10. Portable POS software on iPad, Surface or similar to sell anywhere, any time.
11. Reduce the headache of lay-bys with several buy now pay later options.
12. Perform effortless stocktakes, orders and sales on your phone or tablet.
13. Save money on bookkeeping by integrating with accounting software.
14. Offer an online catalogue easily (Shopify, Magento & WooCommerce).
15. Bring customers back more often with our unique loyalty tools.
16. Load electronic invoices from suppliers.

We are grateful to the hundreds of jewellers in our jeweller POS software user community today. Their advice, support and encouragement are inspiration to us daily. Thank you.

Jewellers offering workshop facilities often think of software for their business in the context of Point of Sale facilities, how the software can help the business at the front of the store. The Tower Systems jeweller software goes much further – for example, in to the repairs management / workshop management area.

Workshop management software is a specialty need, which is served by the Tower Systems software for jewellers. Using this software, jewellers can manage their workshops, repair jobs and customer contact – providing a more steamlined, efficient and valuable connection with repairs customers.

Good repairs management software helps with customer service, protecting the piece brought in for repair itself and with overall jeweller business management integration.

State of the art repairs facilities cut management time, reduce mistakes and make it easier to bill for each task in a repair job and thereby more completely cover the business costs with appropriate margin.

Here are some of the features that the Tower Systems jeweller management software provides to jewellers through its workshop management / repairs management tools:

1. Manage customer contact by text or email.
2. Scan receipts or job card to find a repair in the system. Alternatively, quickly find repairs based on customer details.
3. Track repairs by customer.
4. Support multiple repairs per customer at any time.
5. Accommodate multiple repairers per job.
6. Easily schedule in-house or outsource repairs.
7. Store quotes for later reference when it converts to a job.
8. Manage partial payments of an account.
9. Track repairs by repairer.
10. Track repairs by courier.
11. Automate pricing for popular repair jobs.
12. Allocate staff and repair instructions.
13. Allocate existing stock used for a repair job.
14. Print bar-coded job cards and receipts automatically.

We are grateful to the many specialty repairs services jewellers who have worked with us to craft and refine our repairs management software, to create for a better solution in our software for our jeweller POS software customers.

The sophistication now available in good repairs facilities plays out in other parts of the software. It’s like the NASA mission to the moon – there are many side benefits along the way for all.

Today’s full service retailer needs to manage every part of the business for efficiency, profit and repeat business. This is where repairs management software plays a vital part in the mission of the business.

Tower Systems has been in business for more than thirty-five years. We are an Aussie company with development and support based locally.

When people contact us, they are not sent offshore. Better still, our software is developed in Australians and Australian businesses.

We develop, sell and support our jeweller software. Our customers can access the software through rental, lease or purchase. They can choose the payment method that best suits their business needs.

The jeweller software we sell today is different to what we sold ten years ago. It is different to what we sold last year. We actively embrace change and enhancement, helping our hundreds of jeweller customers embrace change, too, through evolving software.

The benefits to jewellers of the Tower Systems software are myriad. They include reduced paperwork, reduced mistakes, efficient workflow, easier customer marketing, easier differentiation of the business to reflect the business unique selling proposition.

The most important benefit to jeweller retailers of the Tower Systems POS software is the provision of a sound base of data on which to base business decisions, better business decisions.

Tower Systems helps its jeweller customers learn and master our software by providing on-site, live training. We visit the store and train all the staff. We back this up with unlimited free training oevr the phone for years as part of our support package.

The Tower software can be used in the cloud or on the desktop. Our customers choose what they prefer. In either case, integrations to accounting solutions such as xero are available.

The most significant advancement that we have seen for jewellers over the last two years is the implementation of jeweller POS software integrated websites. We make selling online easy and consistent.

What makes Tower Systems stand out is that we are the only Jeweller POS software company in Australia offering Australian developed and supported software. We make what we sell. We are not agents for another company.

What is next is the ability to more easily do pop-up retail, to sell anywhere, any time and through this to find new customers. Our online integration with Shopify, Magento and WooCommerce are perfect for jewellers who see online as key to their success in the future.

We are grateful to jewellers for their support, guidance and business for decades. Their advice has helped make our software better, without a doubt.

Let’s start with a story…

Frank got to the shop just before closing, in time to purchase a beautiful necklace as a gift for his wife for their seventh wedding anniversary. Talking about this at the counter, we explained how we could remind him next year so there was no last-minute rush.  Frank was thrilled.

Fast forward eleven months and Frank was in with two weeks to spare. He brought with him the voucher we sent as an early bird purchase encouragement. He spent $350.00 with us on another anniversary gift, bagging a $25.00 discount. Frank also told us about his daughter who had been born two months earlier. We asked for her birthday so we could remind him about that. “As long as you send me another voucher”, he joked. We will.

You can do this. It is easy. It takes a few seconds at the counter. Each time you add information about a customer you could be setting up future sales.

We can help you, through our jeweller software.

Embedded in our jeweller specific software are facilities like these and more on which you can rely to sell more to shoppers in a visit and to bring them back more often.

We believe in small business and everyday appreciate the value of locally owned businesses, like those we serve. We face big competitors too and do this head on, by following the advice we provide to you.

Software from Tower Systems has facilities designed specifically for jewellers, to enable you to do this, to leverage your point of difference at each touchpoint.

We believe that the more you leverage the specialisation in your business the more you differentiate your business from big business competitors.

1. Club / community group deals / pricing.A great way to win new shoppers is through a community group. You can publish a card or voucher enabling members of a group to present this for a discount on each purchase. The software can track the purchases and at a designated time you can give the group a rebate in return for their member loyalty. Clubs are valuable places, they support businesses that support them. If they can encourage members to shop with you as a fundraiser you could attract plenty of new customers. The more groups and people you have talking about your business the better.
2. Catalogues. Your marketing group or product suppliers can provide data files for any catalogues in which you participate. You can load these into the software making it easy to offer catalogue prices through the term of the catalogue offer. Never ever sell a catalogue line outside of the catalogue facility we have as this gives you the best level of control for your business.
3. Events. Using this new facility, added Q1 2018, you can market to shoppers based on interests, past purchases, birthdays and other date related events in and around their lives. For example, you could run an email campaign for all who purchased a brand of jewellery or a type of jewellery item, pitching an add-on purchase. Here is another example: you could email everyone with an anniversary in the coming month, with an offer to encourage them in. Here is another example: send an offer of a free clean to everyone who purchased a ring a year ago.
4. Special customer orders.  This is the ability to order stock from a supplier for a specific customer. On arrival of the stock item, a barcode is printed with the customer name, for placement on to the product. The software can be set to send an alert to the customer by text or email, advising the arrival of the goods into the store. Customers love this personalisation. Better still, pitch an offer to customers prior to ordering from suppliers. Pre-sell. Get a non-refundable deposit. Then place your order.
5. Share knowledge. On receipts and other touchpoint documents, include product care knowledge that sets your business apart from others people can shop with.
6. Multibuy. Reward your regular shoppers with a coffee card type offer. For example, buy five items, anything, over, say, six months and get 25% off your next item. We appreciate that some jewellers will consider this approach to marketing to be crass, beneath them. The reality is plenty of shoppers love deals. They show
7. Instant loyalty rewards. Another way we can help maximise sales is with an instant loyalty reward. This is particularly useful where you see shoppers once a year or quite infrequently as is often the case in locally owned businesses. Using rules that you control, a receipt can include a voucher offering a specific amount off the next purchase if that purchase is made in a timeframe you set. An average 19% redemption rate for the vouchers with a third redeemed the day of purchase. Male shoppers are far more likely to redeem the day of purchase. This instant loyalty rewardfacility is another way we serve your type of business. In the software, we call it discount vouchers. We have one customer, a high-end jeweller, who sold a $20,000 piece for which the shopper received a $1,000 voucher. They immediately, in that visit, spent another $5,000, because of the $1,000 voucher. So, overall, they achieved $25,000 in sales with $1,000 off. The business prices on the basis of a percentage of every item being available for discount.
8. Make what you sell. Using the manufactured goods facilities in the software it is easy to make goods. For example, you might put together a necklace and a bracelet in a single purchased pack. This is your pack, only available from you. It is easy to setup, sell and manage. This is a valuable point of difference.
9. Gift vouchers. Sell customers who can’t decide what gift to purchase a gift voucher. Load on to this voucher any amount the customer wants. You set the rules on expiry and other voucher handling.
10. Supplier comparison. Since you can purchase some items from multiple suppliers, use smart reports in the software to compare the performance of your various suppliers.
11. Oxipay. Integrated in retailer is this buy now pay later finance option. You are settled quickly by the funder and the costs are like credit card costs. This can work better than LayBy in that you do not need to manage the goods in-store.
12. LayBy.You have complete control over how this is setup including the terms, rules and more.
13. Manage remotely. Plenty of our business owners are not in their businesses regularly. Our software has facilities that enable easy remote tracking and management. Some are obvious while others are hidden and secure, giving you peace of mind that you can leave your business.

Our specialty jeweller software has been designed for and with jeweller businesses. It can help you compete with big businesses and online businesses. We’d love to show it to you. We can do this, obligation free, in your shop or through an online demonstration.

Here are the details for our sales team: Please call our sales team at 1300 662 957 or email them at sales@towersystems.com.au.