newsagency software Archives - POS software News

We imported a PDF of a 16 page invoice with 480 stock items into our AI enabled POS software in no time at all with 100% accuracy

September 19, 2025

2 Min read

Manual data entry is the silent thief of productivity in local small business retail. Every business owner knows the feeling: a thick supplier invoice lands on your desk, and you know that hours of tedious, soul-destroying typing lie ahead. It’s a process prone to errors, where a single misplaced decimal or incorrect product code can lead to stock discrepancies, pricing mistakes, and ultimately, lost revenue.

We decided to put a definitive end to that.

We took a real-world, complex challenge: a 16-page supplier invoice containing 480 individual stock items with a freight charge and including some stock items not stocked before. The kind of document that would typically take a staff member hours to process, with a high likelihood of human error.

The result? Our AI-powered POS software ingested, read, and processed the entire document in moments. Not minutes, moments.

Pages processed: 16
Line items: 480
Time taken: Seconds
Accuracy: 100%

How is this possible?

This isn’t simple Optical Character Recognition (OCR). Our Tower Systems small business POS software AI has been trained to understand the structure of an invoice. It doesn’t just see text; it identifies columns and comprehends data, intelligently mapping product codes, descriptions, quantities, costs, and taxes directly into your inventory system.

What this could mean for your business:

Reclaim your time: Free up yourself and your staff to focus on what truly matters—serving customers and growing the business, not acting as data entry clerks.
Eliminate costly errors: 100% accuracy means your stock levels are correct from the moment goods arrive. No more pricing errors or chasing phantom inventory.
Get stock on shelves faster: The delay between receiving a delivery and having it available for sale is drastically reduced. In a fast-moving retail environment, this speed is a competitive advantage.
Improve staff morale: Removing the most tedious tasks from your team’s plate is a guaranteed way to boost job satisfaction.

The days of manually processing supplier invoices are over. Technology should work for you, simplifying complexity and giving you back your most valuable asset: time.

The Tower Systems AI enabled POS software is proving to be a game changer for local and independent small business retailers. Find out more at www.towersystems.com.au or call 1300 662 957 or email sales@towersystems.com.au.

We love helping local small business retailers thrive!

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The power of a $2 Discount: Unlocking bonus revenue you didn’t know you had

September 15, 2025

4 Min read

In a shop using our Tower Systems POS software the other day, we saw first-hand the valuable difference $2 can make. A customer completed their planned purchase and received a discount voucher on their receipt offering $2.00 off their next purchase. They glanced at the voucher, paused, turned around, and picked up a leather purse for $99.95.

“Why not treat yourself,” they said almost to themselves.

This single, small moment perfectly illustrates the powerful psychology of a simple, tangible reward. The $2.00 wasn’t just a discount; it was the permission the customer needed to indulge. It transformed a completed transaction into a brand-new, high-value sale.

This is something we have seen and heard about from retailers since we first launched discount vouchers in our POS software twelve years ago.

This powerful sales-driving tool isn’t a future feature or a costly add-on. Discount Voucher facilities are built into our Tower Systems POS software right now. They are easy to set up, effortless to manage, and continue to deliver bonus revenue for a minimal, often zero, cost.

Why these simple vouchers work so well

The effectiveness of this feature lies in its straightforward and honest approach. In a world of complex loyalty schemes, the direct discount voucher cuts through the noise.

Transparency is key: We all know what a dollar is worth. When you offer $5.00 off, the value is immediate and universally understood. This clarity is more compelling than abstract points systems. Who knows how much a point is worth? The customer has to do mental gymnastics, recall the rules of the program, and wonder about the true value. A dollar discount is instant gratification.
It feels like ‘found money’: A voucher printed on a receipt feels like an unexpected gift. This positive emotional response creates goodwill and encourages the customer to spend their newfound “cash” immediately, just as our purse-buyer did.
It drives immediate action: The voucher creates a compelling reason for a customer to either return to your store soon or, even better, to continue shopping right there and then. It turns a single purchase mission into a browsing and discovery session.

Putting vouchers to work in your business

Your Tower Systems software provides the flexibility to tailor voucher campaigns to your specific business goals. You can set them up in minutes to:

Reward every customer: Set up a simple “catch-all” voucher that prints on every eligible receipt, offering a small discount on their next purchase. This is a brilliant way to encourage repeat business.
Drive larger sales (spend & get): Configure vouchers to be issued only when a customer spends over a certain amount. For example, “Spend $100 and get a $10 voucher for your next visit.” This incentivises customers to increase their basket size.
Move specific stock: Need to clear out last season’s items or promote a new product line? Create vouchers that are only valid for specific departments or categories (e.g., “$5.00 off any purchase from our new giftware range”).
Re-engage lost customers: Use your customer data to identify shoppers who haven’t been in for a while and send them a targeted “We Miss You” email.

The setup is simple, the impact is real

Activating this feature is straightforward. Within your Tower Systems POS software, you can easily define the voucher’s value, set an expiry date to create urgency, specify a minimum spend for redemption, and control when and how it is issued. The POS automates the entire process—from printing the offer on the receipt to tracking and redeeming it—ensuring it’s a seamless experience for both your staff and your customers.

Don’t underestimate the power of a small incentive. The story of the $2.00 voucher and the $99.95 purse is not an anomaly; it’s a repeatable strategy. We have seen this ourselves.

Explore the discount voucher facilities in your Tower Systems software today. Start turning every transaction into a compelling opportunity for your next sale.

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Are you looking for an alternative to Shopify POS?

September 14, 2025

6 Min read

If you are looking for an alternative to Shopify POS for your shop, our Tower Systems POS software could be worth considering.

Now, to be clear, what we are talking about there is POS software for a physical shop.

Shopify started life as an e-commerce platform and that remains the core focus of their business. The Shopify POS app or service is an add-on for the physical shop.

Like many POS software companies, years ago we went through an approval process with Shopify to be an approved integrated POS software solution for Shopify – to offer in-store POS that’s integrated with their e-commerce platform. we continue to offer this today with many of our POS software customers using this.

What’s different about our POS software offering and how we compare to Shopify POS is that we are an in-store first solution, a physical retail first solution. That’s our specialty. In our software we go deep into serving the needs of retail businesses, workflow needs, operational needs, business growth needs. We also go deep into the needs of specific vertical retail channels: jewellers, bike shops, music shops, bookshops, pet shops, firearms dealers, camping shops, gift shops, newsagents, produce businesses, farm supply businesses, garden centres and many more.

This deep specialisation in our POS software matters because it addresses unique, real-world workflows that generic systems cannot. For a bike shop, it means seamlessly tracking serialised inventory from purchase to sale and managing workshop repairs. For a jeweller, it involves handling intricate repairs, managing consignment stock, and tracking precious metals. For a garden centre, it could be integrating scales to sell bulk landscape supplies by weight or it could be managing price changes to products when repotting or it could relate to producing product labels on weatherproof labels. These are not edge cases; they are the core, daily operations for these businesses, and our software is built from the ground up to make them efficient and profitable.

The needs of a physical shop are different to online, especially a retail business in an area of specialisation.

We think that a physical shop will be better served by something made first for their type of business and that any online business they have will be better serves by software made for the online business. That’s why we see our Tower Systems POS software as a viable alternative to Shopify POS for a physical store.

Make your own decision though. Do your research. Be sure to test all of your business specific needs against any POS software you are considering, including Shopify POS. And when you are dong the research, talk to the company, see how they handle your queries – some POS software companies are hard to talk to, you can’t pick up the phone and speak to someone. If personal contact will matter to your and your business, the availability of it should be a factor in your consideration as to the best POS software for your business.

When looking for an alternative to Shopify POS be clear about any doubts you have re Shopify POS (if any) and ensure the software alternatives you are considering do adequately address these doubts.

If you are looking for an alternative to Shopify POS for your retail business, consider Tower Systems. Our POS software might fit your needs. We’d be grateful for an opportunity to do this.

Now, here are some features and benefits with our Tower Systems POS software that customers tell us they love:

The transparent approach to suggesting software enhancements.
Easy access to support.
Easy sales processing.
Smooth counter workflow.
Specialty retail functions for a range of specialty business types.
Built-in AI tools.
Loyalty tools customers love.
Easy customisation options.
The ability to sell anywhere, including on the road.
Theft mitigation tools.
Built in business insights.
Scale integration.
Selling by fractions.
Selling products in kits.
Comprehensive local delivery / dispatch tools.
Roster integration.
The ability to suspend sales.
Easy import of supplier invoices without needing to use some EDI tool.
Tracking and leveraging customer events.
Integrated with Xero for accounting.
No locked-in payment platform requirement.
No cost based on each transaction.
No lock-in contract.

Our POS software is about much more than this list.

Our extensive feature set is a direct result of our ‘in-store first’ philosophy. Functionality like direct scale integration for selling by weight, tools to handle fractional quantities for items sold by length, or the ability to seamlessly suspend a sale to serve another customer are born from decades of working directly with retailers on their shop floors. These are not just items on a checklist; they are robust solutions to real-world, physical retail challenges. While an e-commerce platform may eventually add such features as an afterthought, for us, they are foundational because the success of your physical shop is our foundational purpose.

Tower Systems in-store POS software solution integrated with Shopify for e-commerce gives you the best of both worlds with a single source of truth as to inventory and all transactions. While we integrate with Big Commerce, Woo Commerce and Magento, the majority of our online retail businesses integrate through our PSO software with Shopify for e-commerce.

We’d be happy to connect you with existing customers so you can talk retailer to retailer about the Shopify integration. We can also connect you with retailers who have switched from SHopify POS to our Tower Systems POS software. They can speak for themselves as to why and how it has gone for them.

If you are looking for an alternative to Shopify POS, Tower Systems might be a good choice. Let’s talk to explore that for you. No pressure. If there is anything you need that we don’t cover, we will tell you.

Before we go, here’s what we don’t have that Shopify does have when it comes Shopify POS – a huge marketing budget. We’re not paying to come first in search listings or to run billboard ads on social media. Most of our business is won by word of mouth – local small business retailers pitching us to their fellow retailers, for which we are sincerely grateful.

When we see someone ask the question what’s the best POS software for my business? or the question what’s a good alternative to Shopify POS?, we say: hey consider us here at Tower Systems. We will gladly show you what our software offers and let you experience the personal service we provide.

We’re not right for everyone, we know that. We might be right for your business. Let’s find out.

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While the right POS system for any retail business depends on the specific needs of the retail business, Tower Systems was built to serve Australian and New Zealand local small business specialty retailers. To see how we can help you…, request a free, no-obligation demo today.

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au.

#SmallBusiness #Retail #POSsoftware

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Your business, your POS, your way: flexible software for Aussie small business retailers

September 2, 2025

3 Min read

In the diverse landscape of Australian local small business retail, a one-size-fits-all approach rarely works. A boutique on a bustling city laneway has different needs and technical realities than a hardware store in a regional town, and different needs to a produce business in a rural setting. At Tower Systems, we understand this. That’s why our Point of Sale software offers genuine flexibility, putting you in complete control of how you run your business.

We believe your POS system should adapt to your business, not the other way around. Ask any of our thousands of local small business retail customers. They can speak to flexibility, the ability to conduct retail their way.

Love the Cloud? We’ve got you covered.

If you want the freedom to access your business data from anywhere, at any time, you can choose to run your Tower Systems POS software 100% in the cloud. This setup is perfect for the modern retailer on the move, allowing you to manage stock, run reports, and keep an eye on sales whether you’re at a trade show, at home, or on holiday.

Prefer to keep it local? No worries.

For many retailers, the top priority is rock-solid stability at the counter. If the internet goes down, you still need to serve your customers. We get it. That’s why you can run our POS software entirely on local computers in your shop. Your sales, stock management, and day-to-day operations continue seamlessly, completely independent of your internet connection.

Got sketchy Internet? We’ve built for it.

This is where our commitment to Australian small business shines. We know that internet reliability can be a challenge, especially outside of major metro areas. If your business operates with a less-than-perfect internet connection, our software provides the perfect solution.

You can run your core POS functions locally, ensuring the till is always operational, and have the software sync your data to the cloud, if thats’s what you want, whenever a stable connection is available. It’s the ultimate safety net, offering the resilience of a local system with the convenient backup and remote access benefits of the cloud. No more stressing when the internet drops out during a busy Saturday rush.

You choose.

Your business is unique, and your POS software should reflect that. Whether you want a pure cloud, strictly local, or a hybrid setup that gives you peace of mind, Tower Systems provides a flexible solution that is appropriate for your specific needs.

We empower you to run your business, your way.

Now, if all this sounds a bit shiny, let us show you. We love talking one-on-one with local small business retailers. We’d also love to connect you with some of our customers.

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Your voice, our code: how our small business retail customers shape our POS software

September 1, 2025

4 Min read

Having the right tools is crucial for success, especially in local small business retail. At Tower Systems, we believe that the best people to help us shape our Point of Sale (POS) software are the ones who use it every day: our customers. That’s why we’re proud to showcase our groundbreaking Software Ideas platform, a revolutionary tool that puts you in the driver’s seat of our software development.

Back in 2009, inspired by Jeff Jarvis’ book What Would Google Do?, we embarked on a mission to open up our software development process. The result was the launch of Software Ideas, a proprietary platform we created that empowers our Tower Systems POS software customers to suggest and vote on software changes. This world-first in the POS software space continues today in 2025 to be a cornerstone of our commitment to genuine and transparent cooperation with our small business retail customer community.

The Software Ideas platform is a simple yet powerful tool for collaboration. Here’s how it works:

Suggest: Have an idea for a new feature, function, or report in our Retailer software? Submit it through the Software Ideas platform.
Vote: Browse the ideas submitted by other users and vote for the ones you’d like to see implemented. Each customer has one vote, making every voice heard.
Collaborate: Add your own notes and comments to existing ideas, fostering a community of innovation.

Our software development manager reviews every submission, combining similar ideas, contacting customers for further input, and putting them up for public voting. This transparent process allows us to prioritise the features and functions that are most requested by you, our valued customers.

We are proud to say that every update to our POS software includes enhancements suggested by our customers through the Software Ideas platform. In fact, our latest update, currently in the final stages of quality assurance, contains eight enhancements that originated from this very process. We make sure to identify these user-suggested enhancements in our update notes to demonstrate the power of your engagement.

Every idea is thoroughly costed and evaluated, and the list of live ideas is considered for each software update package we create. This is not just a suggestion box; it’s a dynamic and influential part of our development cycle.

The Software Ideas platform is more than just a feature; it’s a testament to our belief in a two-way partnership with our customers. It’s a unique service that encourages retailers to join our community, knowing that their voices will be heard and their needs will be met.

We are committed to acting on the will of our customer community, within the development budget funded from support fees and sales revenue. We are also committed to complete transparency. If a change request is not feasible for technical reasons, we will explain why.

Sixteen years on from its launch, we are proud to point to the valuable success of Software Ideas. It has not only enriched our POS software but has also strengthened our relationship with the retailers we serve. We want our customers to tell us what to do, to help us make our software better. The launch of Tower Systems Software Ideas is a direct result of trusting our customers to help us innovate and grow.

If you have an idea for how we can improve our software, we encourage you to visit our website and become a part of the conversation. Together, we can continue to build a POS system that is truly by retailers, for retailers.

Thank you to our customers for their ideas and encouragement – their engagement is the heart of Software Ideas.

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We help local Aussie newsagencies transform

August 30, 2025

1 Min read

We are grateful to serve close to 70% of all Aussie newsagencies with our newsagency software.

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Is changing your POS system worth the effort for a small business retailer?

August 28, 2025

3 Min read

It is easy to feel handcuffed to a POS software, especially if the company you are using makes it hard for you to switch systems. Some software companies make it difficult to export your sales, product and other data. Some charge heavily for this and related services. Some even make talking about switching software difficult.

Here at Tower Systems we think the extent of difficulty in switching from a POS software solution could speak to the confidence that software company has in their product and service.

Some POS software companies actively make it hard, and expensive, to switch thinking that keeps you their customer for longer.

Recent experience tells us that the bigger the push-back from a company, the more motivated some small business retailers are in switching POS software.

Here at Tower Systems, we see your data as valuable asset, and it belongs to you. Our commitment is to provide easy access to your own information, without hidden fees or intentionally difficult processes. Our confidence lies not in providing a solution so valuable and a service so responsive that you won’t have a reason to. For us, the freedom to leave is the most compelling reason to stay.

Our belief in freedom is backed by our commitment to delivering tangible value every day. From specialist features designed for unique retail channels to our accessible, Australian-based help desk support, we focus on providing the tools that actually help you run a better business. We are confident that by empowering you, we build a partnership you will choose to be in for the long term.

Retailers should use the software that best serves the needs of their business, that helps the business succeed. Sticking with software because switching too hard could be a bad decision, encumbering the business with costs that hold the business back.

if you are using POS software that is hard to switch from, research the cost of staying with what you have versus the cost of switching. next, consider the benefits of making the search, and place a value on this. This simple exercise may show that short term cost has a longer term gain, or not. The key is that you do the research, so you can make an informed decision.

We will say it again: the extent of difficulty in switching from a POS software solution could speak to the confidence that software company has in their product and service.

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While the right POS system for an retail business depends on the specific needs of the retail business, Tower Systems was built to serve Australian and New Zealand local small business specialty retailers. To see how we can help you…, request a free, no-obligation demo today.

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au.

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What is good POS software to connect to Xero?

August 21, 2025

3 Min read

Our Tower Systems POS software connected to Xero. For many years we have been a partner of Xero, listed on their website, with a direct to Xero POS software integration that meets the Xero requirements as well as the requirements of the small business retailers we serve.

We are grateful to Xero for listing us as a POS software integration partner and for the opportunity to reach more local small business retailers through this.

What’s the best POS software to connect with Xero? That depends on your needs. We think our Tower Systems POS software is worthy of consideration for jewellers, garden centres, bike shops, pet shops, newsagents,. toy shops, games shops, fashion shops, fabric shops, haberdashery businesses, landscape businesses, music shops, firearms dealers, bookshops, health food shops, organic goods shops and plenty more.

Our POS software is made for local, independent specialty retail shops. Our POS software Xero link saves time, reduces mistakes and helps local retailers run more efficient and successful retail businesses.

Our powerful Tower Advantage Link platform allows Tower Systems’ specialist retail software to connect directly to Xero, one of Australia’s most popular and streamlined accounting services. Linking Retailer to Xero saves you precious time by completing the majority of your day-to-day accounting for you. We are experts at bringing independent retail businesses and Xero together and pride ourselves on connecting business owners with such an innovative, useful service.

If you are in Australia or New Zealand, select a POS software solution that is equally local like Xero. Our Tower Systems POS software is made in Australia and supported in Australia and New Zealand.

Save time, eliminate bookkeeping costs, cut mistakes and make better business decisions sooner with the Tower Systems POS software Xero integration.

The direct connection between your Tower Systems POS and Xero provides a live, accurate snapshot of your business’s financial health. Sales data, inventory adjustments, and customer payments flow seamlessly, eliminating delays and giving you the clarity needed to make informed, strategic decisions on the fly. This real-time visibility is crucial for agile specialty retailers, and our local support team is on hand to ensure your connection is set up smoothly, so you can leverage these powerful insights from day one.

So, to the question What is good POS software to connect to Xero? we think our Tower Systems POS software solution is good POS software to connect to Xero.

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au.

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Omnichannel, or unified commerce, helps independent retailers thrive

August 13, 2025

3 Min read

Unifying a bricks-and-mortar store, a high street store as some call it, and a Shopify website for that same store can be a challenge. Not all POS systems make this unification easy.

Historically, software businesses have referred to this unification of as omnichannel. IT people love a buzzword.

The label doesn’t matter: unified commerce or omnichannel. They mean the same thing. What matters is that retailers have the toolset necessary to meet their customers where and when they want. This is the flexibility that retailers need from their POS system.

A unified solution is a POS system directly integrated with Shopify or one of the other e-commerce platforms like Big Commerce, Woo Commerce or Magento. This integration provides the business with robust deep retail management features in the POS system as online tools and flexibility in the Shopify platform. each has their area of specialisation.

The best approach is for the POS system to own and manage inventory and to feed sales and other business data through to an integrated accounting solution. In this world, Shopify captures online sales and these are reported real time to the POS system. The POS system, likewise, provides inventory data such as pricing, images and product descriptions to Shopify. This is all done non the background, seamlessly.

This unified approach to a bricks and mortar store and a Shopify website beings to the business the ability to manage inventory in one place, to accurately share sales transactions and to capture sales where it is mist suited by the customer,

A good POS system will make the link easy, seamless, with appropriate data flowing in both directions to avoid duplication of labour. This is where you need to research POS systems to ensure that you only consider those with the dynamic live link described, that works the way you want it to work for you.

If you have a question about whether a POS system does deliver a seamless Shopify integration it’s best you ask the question, ask them to show this to you. See it for yourself. This is vital. Make sure the connection works how you want it to. Not all POS systems link with Shopify in the same way.

Unifying a bricks-and-mortar store with Shopify is easy with the right POS system partner and with the right approach, mindset and business processes on your side.

With the right POS system, local small business retailers can easily sell in-store and online. Tower Systems solves this challenge for Australian and New Zealand local small business specialty retailers. To see how we can help you…, request a free, no-obligation demo today.

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au.

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Locally made POS software is more suited to local retail needs

August 8, 2025

3 Min read

POS software made offshore is less likely to serve local retail business needs in Australian and New Zealand. And, for sure, local small business retailers in Australian and New Zealand have needs unique to their situation.

How’s a developer in India, Russia, Indonesia or Bulgaria going to understand and serve local retail needs. It’s unlikely they will since they are more likely developing software for the world market.

Oooh, the world market. It feels grand and something to lean into. In reality, the world market is generic, safe, average.

Local retail serves the local community. It is unique, local. It has local language and supports sharing local insights, such as product care information relevant to locals

If you look at your needs as a local retailer and then at software that may suit you, we are sure that you will find locally made and supported POS software more financially beneficial for your business than something made offshore, far away from your business and likely not tuned to the local needs of your shop.

Local software developers have an intimate understanding of market nuances. Locally developed POS software is purpose-built to address these.

Locally based software companies have an ability to provide more responsive support and quicker updates to address local market shifts, regulatory changes, or customer feedback.

When you choose a POS software, you are choosing a partner for your business, a partner for your business. The choice is It’s about a business that understands your business and its needs and the way you do business.

By supporting a locally based software company, you’re investing in a partnership that will grow with your business and the local economy. So, before you commit to a generic, one-size-fits-all solution, take a moment to consider how a truly local software can empower your shop to thrive.

Local retail businesses like yours are unlikely to be generic, so why go with generic software.

Take your time. Understand what matters to you. Look around. Don’t be pressured. Consider whether your localness matters to the future of your business.

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While the right POS system depends on the specific needs of your retail business, Tower Systems was built to solve these exact challenges for Australian and New Zealand local small business specialty retailers. To see how we can help you…, request a free, no-obligation demo today.

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au.

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Buying a business with POS software? Here’s advice on how to get the most out of this in-place asset

July 15, 2025

2 Min read

If you are buying a retail business that has POS software there are steps you can take to leverage the asset already in place, to easy your tradition into the business an to find early and easy wins for the business.

We see new owners sometimes want to change the POS software to something they know. What that can make sense, it could be that learning the POS software in place provides a faster pathway to making the business your own, to leverage for you a quicker return on the investment you have made in the business.

Learning the existing software makes it easier for you to make money from the existing data in the business – even is the data is not as well looked after as it may have been.

Our advice is to assess the software, and the data. Make an informed business decision as to whether they are good for how you want to run the business and what you are looking to achieve with and from the business.

Here at Tower Systems we offer new business owners with easy access to wonderful self-serve training resources as well as access to personal one-on-one training. Training is the key to unlocking the best value possible from any POS software. We know that someone trained by us will get far more utility of our POS software than someone not trained by us.

The FREE option is our library of 150+ training videos. These are organised by topic, making it easy for your to learn different parts of the software at your own pace and in your own location and without spending any money.

Our POS software for local small business retailers has many cool business building opportunities cities. Leveraging these takes knowledge of the software tools. This is where good training comes in.

The POS software you inherit could be a treasure chest of business intelligence waiting to be unlocked. It holds the secrets to your customers’ buying habits, seasonal trends, and most profitable product lines. Proper training acts as the key, transforming this raw data into actionable strategies. By investing a little time in learning the system, you empower yourself to not only continue operations seamlessly but to also quickly identify and act on these valuable insights, driving growth and ensuring your new business venture is profitable from the outset.

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Our newsagent software helps local Aussie newsagencies thrive

June 27, 2025

2 Min read

2025 is proving to be a good year for Aussie newsagency businesses, the newsagent as some refer to these shops.

The local Aussie newsagent started in the 1880s, on the goldfields of Victoria. In 2025 we have around 2,800 newsagency businesses. Plenty of these are thriving businesses. As the supplier of software to 1,800+ of these businesses Tower systems his grateful to be playing a role in helping these local businesses do well in their local communities.

The thriving local newsagency today is not the newsagent of yesterday.

The purpose of every newsagency business is different. The notion of them all being the same and having the same focus is old-school. Years ago, when newsagents were primarily agents, being a hub in the community made sense. Following deregulation and the dilution of the value of being an agent, the commercial value of being a community hub, too, diluted.

Our software is helping newsagents navigate these and related matters.

An Australian newsagency, regardless of location, can specialise in higher-margin product categories. While this requires research and investment, the payoff can be considerable, as many have already discovered. We are seeing this trend frequently. This shift towards specialisation is a key factor in the success of modern newsagencies, allowing them to move beyond traditional offerings and cater to niche markets with more profitable products.We are seeing this often.

Online, too is presenting opportunities for change – and our POS software for newsagents is helping here.

Tower Systems helps newsagency businesses beyond just software, providing valuable data insights and AI tools. These resources empower local and independent retailers to look beyond the traditional boundaries of their businesses. By leveraging these advanced tools, newsagents can make more informed decisions, identify emerging trends, and discover new avenues for growth, ensuring their continued success in the evolving retail landscape.

Our advice to newsagents is to not be constrained by the community expectations your shingle. Find a need and fill it, no matter how far away that may take you from what people see as a newsagency business. There are opportunities far away and our software and business support can help you on this path to an even brighter future.

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EDI is dead, you can import just about any invoice into our POS software thanks to our AI tools

June 24, 2025

3 Min read

For years, retailers needed EDI (electronic data interchange) told to import supplier invoices. These were specialist tools that helped POS software read unique supplier invoices that were presented in a specific format. Those days are pretty much over thanks to the AI tools now embedded in the POS software from Tower Systems. Now tested on 500+ supplier invoices, the POS software from Tower Systems assesses a supplier invoice and imports it accurately and quickly – saving time, cutting mistakes and setting the retail business up for data based success.

Yes, EDI is a thing of the past thanks to the AI tools in the Tower Systems POS software.

Jewellers, garden centres, bike shops, newsagents, pet shops, music shop0s, produce businesses, stockfeed businesses, toy shops, computer shops, homewares shops, bookshops and plenty of other retailers are able to use these POS software embedded AI tools to accurately and easily import supplier invoice.

We have retailers telling us of savings of three and more hours a week. That’s actual labour cost saved. It’s money back into the business for more valuable use elsewhere. It is also a chunk of mistakes eliminated.

The power of this embedded AI lies in its ability to learn and adapt to the nuances of various invoice layouts, eliminating the rigid formatting requirements of old EDI systems. This means less time spent manually correcting entries or wrestling with incompatible file types. Instead, your team can focus on higher-value tasks, confident that your inventory and financial data are accurate and up-to-date. It’s a leap forward in efficiency, transforming a historically tedious task into a seamless, automated process that directly contributes to your bottom line and improves overall operational flow.

If you have questions about data security and privacy in the use of our POS software integrated AI tools: the AI tools aren’t “learning” from your sensitive customer data in a way that exposes it to the public internet or shares it inappropriately. Instead, they are designed to process your supplier invoices locally and securely, within the confines of your existing software, much like how your current accounting software handles sensitive financial data.

AI is trained to recognise patterns in invoice layouts and data points, not to extract or store personal customer information for external use. It’s about enhancing efficiency through intelligent automation of a specific task, not about intrusive data collection. Tower Systems understands the critical importance of trust in retail, and our AI integration prioritises robust data protection measures, ensuring your business operates not only smarter but also with complete peace of mind.

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What is scanned based trading and how does it help retailers, especially small business retailers?

June 23, 2025

2 Min read

Scanned based trading in retail is where a supplier supplies product to a shop based on sales of the product in the shop. The POS software in the retail shop feeds sales to the supplier and the supplier triggers a top-up order based on settings agreed with the retailer.

Scanned based trading is a time saver for retailers. This is useful in today’s retail settings where retailers are time-poor.

With popular items being out of stock too often, scanned based trading can help retailers to not be out of stock of items they need.

Our Tower Systems POS software has the data feed necessary to supply suppliers with sales per store, thereby feeding into suppliers ready themselves to engage in scanned based trading with local small business retailers.

In some scanned based trading models, retailers only pay for inventory they sell.

Reduced inventory costs: Retailers don’t have to tie up capital in inventory that might not sell.
Lower financial risk: They are not stuck with unsold or expired products.
Increased product variety: Retailers can experiment with new products without significant upfront investment.
Reduced shrink (loss of inventory): While the exact split of shrink liability is negotiated, SBT can reduce losses from operational errors as suppliers have more incentive to manage their inventory effectively.
Improved cash flow: Payments are made only when sales occur.

These are just some of the benefits that POS software facilitates scanned based trading has delivered from our experiences in retail.

While the benefits for retailers are clear, scan-based trading offers significant advantages to suppliers, fostering a closer and more aligned relationship.

Suppliers gain real-time visibility into sales data, enabling more accurate forecasting, optimised production, and efficient inventory management. This direct insight allows them to better understand consumer demand and tailor their offerings accordingly, ultimately leading to increased sales and reduced waste from overproduction.

By taking on the inventory risk, suppliers often secure broader distribution channels as retailers become more willing to stock a wider variety of their products, even new or niche items. This collaborative approach, where both parties benefit from shared data and aligned incentives, transforms the traditional buyer-seller dynamic into a more strategic partnership focused on mutual growth and efficiency.

Retailers love scanned based trading because of less out of stocks, increased revenue and time saves.

Suppliers love scanned based trading because of increased sales and more value from retailer relationships.

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While plenty preach you to pursue scale, staying small may be more profitable

June 6, 2025

3 Min read

Everywhere you look, the message for small business owners is the same: bigger is better. Business gurus applaud “scalable” and “replicable” models. Influencers celebrate follower milestones and encourage everyone to join the race for numbers.

It’s as if size is the only yardstick of success.

It’s not.

Sure there are the headline stories of small business owners who have made it big. The thing is, for each one of those there are hundreds, thousands, who did not make it, and not for lack of trying.

Who benefits most when you chase this endless pursuit of “more”? Often, it’s the very people telling you to do it – consultants, gurus, and influencers who profit from your participation in the game. Their goals might not align with yours, and their interests might be served far more than your own.

This pressure to chase size feels a lot like the relentless societal push to be slim, have perfect white teeth, or a full head of hair. It’s as if being content with what you have simply isn’t an option.

But what if the true goal isn’t endless expansion, but happiness? Happiness for you, the business owner; happiness for those who rely on your business for their income; and happiness for your customers.

A profitable small business can often generate more money for its owners than a business relentlessly pursuing scale, especially if that pursuit involves significant financial risk. Think about the emotional toll of taking on a hefty loan to fund growth. Compare that to the peace of mind that comes with a small, debt-free, self-sustaining business. It’s a different kind of wealth, one measured in peace of mind rather than balance sheet zeroes.

In our experience, small businesses are inherently more nimble, innovative, and efficient than their larger counterparts. They’re often more profitable too.We suspect this is because in a small business, everything matters, and nothing goes unnoticed. Inefficiency simply can’t hide. In big businesses, it can easily get lost in the noise.

Today, technology makes it easier than ever for us to achieve more with less in our small businesses, and with less risk.

Another significant benefit of being small is easy differentiation. Your people, their knowledge, and their personal approach to transacting business are your unique selling points. In a big business, this kind of personalisation is often systemised into something average and, ultimately, lost.

If you genuinely value your independence and understand the power of differentiation through personal service, you’re likely to find more happiness and fulfillment running a small to mid-size business than perpetually chasing scale.

So, don’t let anyone dictate your path or your definition of success. Reach your own conclusion about what’s truly right for you and your business.

Here at Tower Systems we serve local small business retailers, independent retailers. We made that decision long ago. It keeps us close to our customers, focussed on their needs and not beholden to one huge customer. Local matters to local communities. As cliche as that sounds, it’s what we believe. We are grateful to serve local small business retailers.

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We are grateful for Retail Fest 2025

May 31, 2025

3 Min read

We enjoyed our time at Retail fest on the Gold Coast this week. We got to meet colleagues in the POS software space, be introduced to some new retailer prospects, talk with the payments specialists at Tyro and learn from the retail specialists at Retail Fest. It was an inspiring, engaging and relaxing few days, a perfect trade show we think.

A significant emphasis at Retail Fest on the Gold Coast this week was placed on leveraging AI to automate, optimise, and scale retail businesses. This includes using AI for demand forecasting, inventory planning, streamlining support, and enhancing customer experiences. The thing is, Tower Systems has already delivered embedded AI tools for its small business retail customers, tools that are already helping deliver cost savings, revenue growth and improved profit experiences.

AI is here for local small business retailers in the Tower Systems POS software.

Our advice to retailers looking for AI tools to help serve their business goals – make sure that the AI tools are real and not other tech wrapped to look like AI. make sure, too, that the AI tools are easily accessible within your existing tech desk. Going outside may have a cost and an operational speed-bump that may not serve your needs.

While some at Retail Fest spoke about scale, here at Tower Systems we serve local small business retailers for whom scale is usually not top of mind. We know of many instances where a successful local small retail; business delivers more profitability than a scaled business as the scaled business is often built to perpetually scale whereas the stable local small retail; business is built for profit.

Retail Fest prides itself on being a “community-driven event,” providing extensive networking opportunities to connect with peers, industry leaders, mentors, and potential partners. We experienced this first-hand, for which we are sincerely grateful.

This focus on community and practical application aligns with our Tower Systems philosophy. We believe that the true power of AI for small businesses lies not in abstract “scale” but in tangible, embedded tools that deliver real-world benefits. Our presence and experience at Retail Fest reinforced our commitment to providing accessible, effective AI solutions directly within our existing POS software.

For many local retailers, the goal isn’t just about getting bigger, but about getting better – more efficient, more profitable, and more connected to their customers. That’s why our AI development continues to prioritise the specific needs of independent retailers, ensuring they can harness the power of artificial intelligence to thrive in an increasingly competitive market, all while maintaining the community focus that makes their businesses unique.

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Low-cost fast-track Shopify web development opportunity for local small business retailers

May 14, 2025

3 Min read

If you want a website for your business, and fast, this is for you:

LIMITED TIME OFFER: Low-cost fast-track Shopify web development offer.

Fixed price $3,990.00 (inc. GST)

If you know what you want to sell online; have a logo; have straight forward requirements; offer reasonably easy to ship products; want to go live within a month. This proposal is for you.

In the pre-start assessment, we will assess whether you meet the above requirements. If you do not, we reserve the right to not proceed.

The goal of this project is to deliver you a website you can use to start selling online, to gain experience and that you can maintain with minimal technical knowledge. This is a fast-track option, to help you get online quickly.

The terms and conditions at www.towersystems.com.au apply.

Here’s what’s included in the $3,990.00 fixed price:

Qualification meeting (up to 30 mins): Bring to this over the phone meeting: your logo, about us text, contact text, home page text/images, details (including images) of the products you want to launch with.
1hr consultation & planning including theme selection.
1hr support training & Tower Systems Retailer POS software setup to train you on setup of products with product descriptions and images in Retailer for linking to the website.
10 hours of Shopify store setup by our specialist web developer: Setup pages using the content you supply: Home – you provide images and text. About Us – you provide the text. Contact – you provide the details. One standard product page layout. Blog – you to write about the products you sell, to drive traffic.
Setup structure using your available product feed: Up to 25 menu links.
On completion – up to 2hr Shopify handover training

Costs not included in the quote.

Domain & Email – you’ll need to set these up. It’s straightforward. Register with Crazy Domains or similar.
Theme purchase – if you prefer to not use a free theme.
Shopify plan & transaction fees.
Website plugins you require.

Limits to the proposal.

Our goal is to have your website live in 2 weeks. This depends on how ready you are. We will hold the project for no more than 2 months total. If either additional time is required, or if unresponsive, the site is handed over, as is.

Important note.

A website is a hungry beast. It requires work almost daily to drive traffic and win sales. It will only be as successful as the attention you provide it. This proposal offers you a website that is a good starting point.

Interested?

Please email: sales@towersystems.com.au. They will want to see that you have a logo; have straight forward requirements; offer reasonably easy to ship products; want to go live within a month.

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We are helping the local Aussie newsagent transform their business

May 6, 2025

2 Min read

The local Aussie newsagent is alive and well in towns and cities across Australia. Tower Systems is grateful to serve more than 1,700 of these businesses with newsagent management software.

A newsagent today is not what we may think of when we hear the term newsagent. No, a newsagent today can be a clothing shop, a jeweller, a bike shop, a garden centre, and more. These businesses have evolved, and they continue to evolve to be more relevant than ever, serving their local community in ways not imagines a few years ago.

The local Aussie newsagent is a fighter, in service of their local community, and Tower Systems is proud to serve these businesses.

The purpose of every newsagency / newsagent business is different. The notion of us all being the same and having the same focus is old-school. Years ago, when newsagents were primarily agents, being a hub in the community made sense. Following deregulation and the dilution of the value of being an agent, the commercial value of being a community hub, too, diluted.

What is the future of the local Aussie newsagency? It’s bright for those who look beyond tradition and embrace change.

Tower Systems is helping newsagents transform by providing access to smart newsagency software that has embedded AI tools to help these retailers act with confidence, to see beyond what they see themselves.

Newsagents have moved beyond the traditional: For more than five years, print media products have not been valuable traffic generators for newsagents. While for sure that are people buying the daily paper or their weekly magazines, those shoppers are not the valuable shoppers that make money for newsagents. Indeed, thanks to basket analysis in our Tower Systems software and tracking loyalty offer engagement, magazines especially are the impulse purchase if a shopper has bonus loyalty dollars to spend.

Why plenty of newsagents are thriving.

Many newsagents have transitioned their businesses to sell high end gifts, sought after collectibles and other products people will drive and hour or two to source. We have newsagents doing well with books and others doing well with coffee. Many newsagents have websites that reach people way beyond their local area. Some, too, with websites that have nothing to do with their newsagency businesses.

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Artificial Intelligence embedded in POS software helps local small business retailers move smarter, faster

May 5, 2025

2 Min read

Here at Tower Systems we are seeing Artificial intelligence embedded in POS software help local small business retailers move smarter, faster.

We released our first POS software embedded AI tools in mmid 2022 with our most significant Artificial Intelligence advances released earlier in 2025.

I am shocked at what I can get done in a day now, one retailer told us. This is a game-changer for my shop, another said. I am discovering opportunities I’d have missed previously, another said. I love it, a retailer in their mid seventies said.

The Artificial Intelligence tools now embedded in ur Tower Systems POS software are practical and success outcome focussed for our local small business retail customers. Using them is like choosing the pen you wish to write with, they are everyday tools designed to save time and to get you to the best possible decision for your business.

Leveraging the very latest LLMs from OpenAI and Google, the AI tools in our POS software provide our retailers with options hitherto unavailable.

Our AI POS software empowers retailers to optimise their online presence by generating compelling product names and Search Engine Optimisation (SEO) ready descriptions. They simplify administrative tasks by effortlessly converting PDF supplier invoices into import-ready electronic formats. Retailers can also leverage AI for price comparison, identifying opportunities to improve profitability and stay competitive.

One customer told us recently that they now do in five minutes work that previously took them three hours. This is work they had to do twice a month, delivering a saving a at least six man-hours a money. This is senior staff work that costs $38.00 an hour. The business is saving $228.00 a month or $2,736.00 a year from this one Artificial Intelligence facility alone. That’s real money in the bank for the retailer.

The core advantages of our AI tools are time savings, improved decision quality, and faster decision-making. We are committed to ongoing research and development, with exciting enhancements on the horizon.

We love hearing stories from our customers on how they are benefitting from the AI tools embedded in our POS software and we are excited for the stories that will come as we deliver more in this space.

Helping local small business retailers efficiently run profitable businesses is our goal here.

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Small business retail advice: specialty software matters to specialty retailers

April 28, 2025

3 Min read

One thing to love about local small retail businesses is their focus on being specialists, being focussed on a product or service niche. People are more likely to trust a specialty retailer for ethic rout, their uniqueness, their specialisation.

It stands to reason that the needs of specialty retailers are best met by software designed for eerie area of expertise.

Jewellers benefit from software designed for jewellers. Big shop businesses benefit from software made for bike shops. Bookshops benefit from software made for bookshops. Produce businesses benefit from software made for produce businesses. Garden centres benefit from software made for garden centres.

You can see where we are going with this.

If you want plants for your local garden a local garden centre will be more helpful than a general retail shop that sells all manner of things.

We understand and appreciate the value of the specialist.

The same is true of software.

Anyone can say they have software for this or that type of business. Only some software companies actually make software for some specialty retail channels. Take jewellers. Right now, at the time of writing this post, Tower Systems is the only company developing software in Australia for Aussie jewellers. And, yes, Aussie jewellers have unique needs, needs serves by our specialty jeweller POS software.

Specialist retail software made for your type of business is more likely to help more in the running of your business, assisting productivity and nurturing profitability.

Generic software can only go so far. It is certainly unlikely to help you shine a light on the specialty nature of your business, what makes you unique.

If being a specialty retailer matters to you, taker a moment to consider software made for your type of business.

This laser focus on specific industries allows Tower Systems to build in features and functionalities that directly address the unique challenges and opportunities within each of the retail channels we serve. For instance, a point-of-sale system designed for a jeweller might include features for managing valuations, custom orders, and intricate inventory tracking of precious metals and gemstones – functionalities that would be irrelevant and cumbersome in software designed for a bookstore. By catering to these niche requirements, specialist software empowers small retail businesses to operate more efficiently, serve their customers better, and ultimately leverage their unique expertise for greater success.

If you are a specialty retailer, we’d love to see if we can serve your needs.

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Shoptalk 2025 recap: AI in retail, Waymo driverless cars and local small retail vs. big business

April 8, 2025

2 Min read

In this video, Mark and Anthony share their insights and experiences from Shop Talk 2025 in Las Vegas, covering everything from personalised merchandise and TikTok’s engaging strategies to the transformative power of AI and the potential of driverless cars in the retail landscape.

Here’s a sneak peek at what you’ll discover:

Personalised Experiences: Learn how companies are creating unique and memorable experiences for customers through custom merchandise and interactive displays.
AI’s Impact on Retail: Explore practical applications of AI for small businesses, including AI-driven ads and time-saving tools.
The Future of Transportation: Get a firsthand look at Waymo driverless cars and their potential to revolutionize transportation.
Adapting to Change: Understand the importance of being nimble and adaptive in the rapidly evolving retail environment.
Creating Unique Shopping Environments: Discover the value of crafting enjoyable and memorable shopping experiences.

This video offers valuable takeaways for retailers of all sizes, offering actionable insights and inspiration for the future of the industry.

Shoptalk is a conference for retailers about retailing, a place to discover what’s on the mind of retailers large and small. I attended conference sessions, one-on-one meetings organised by Shoptalk and a round table with 7 retailers talking tech.

Artificial Intelligence (AI) was the hot topic on stage and on the trade show floor.

From a retailer perspective, Shoptalk 2025 highlighted that rapid extensive change is here, standing still is not an option. Without explicitly saying it, the suppliers there, supported by so many speakers, urged change in retail from the ground up.

It is in this moment where we see opportunity for small business retail, and opportunity for us to encourage this.

Watching the revolution from the sidelines is not where you want to be.

In the context of the Tower verticals, the flexibility of our software helps retailers who want to play outside what has been traditional for their type of business. We are setup for helping them break through barriers.

Given the money being spent by tech businesses of the AI pitch, companies without such a pitch may find it challenging.

Tower Systems helps local small business retailers thrive by offering access to smart tech made for them, tech that helps them compete in this rapidly changing world.

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How AI in your POS system can help your retail business

April 4, 2025

2 Min read

Ever wondered how AI can actually help your retail business today? Michael, Luke, and Mark – seasoned retail pros with hands-on experience – sat down to discuss the real-world impact of AI tools in POS software. They shared practical examples of saving time and boosting profits, drawing from decades in the industry. Even though they use Tower Systems POS, the insights are gold for any small business retailer. Watch their discussion recorded April 3, 2025, to hear how AI could be a game-changer for you!

Real people talking retail from practical experience. This is the Tower Systems difference on show.

This engaging conversation provides relatable, real-life examples that illustrate the tangible benefits of AI, contrasting old methods with today’s AI-enhanced opportunities. While the discussion touches on the AI capabilities within Tower System POS software, the core business principles and strategic considerations are relevant to any small business retailer exploring the potential of AI. They also address the crucial topic of data security when using AI, offering valuable perspectives on protecting your business’s intellectual property.

This video is part of Tower Systems’ ongoing commitment to providing practical business insights for local small business retailers. It highlights their focus on developing and supporting tailored POS software for niche specialty retailers, including jewellers, garden centres, bike shops, and many more.

Discover how AI in POS software could benefit your retail business. Watch the discussion and learn more about Tower Systems at www.towersystems.com.au, call 1300 662 957, or email sales@towersystems.com.au.

Don’t get overwhelmed by the hype around AI. This discussion cuts through the noise, offering tangible examples of how AI in POS software can streamline your daily tasks, optimize inventory, and personalize customer interactions. Learn from real-world successes and see how these tools, like those in Tower Systems POS, translate to a healthier bottom line for small retailers.

Tower Systems is a small business focussed POS software company developing, and supporting POS software for niche specialty retailers. Jewellers, garden centres, bike shops, toy shops, produce businesses, farm supply businesses, fishing shops, pet shops, charity businesses, landscape gardening businesses, antique shops, sewing shops, haberdashery businesses, newsagents and more benefit from this software.

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How to spot if POS software is AI enabled or is merely riding the coattails of the AI tools of others

March 31, 2025

3 Min read

Plenty of the POS software companies are promoting their software using AI (Artificial Intelligence) as a keyword do not offer AI facilities embedded I their software.

Here at Tower Systems when we talk abut AI tools in our POS software we talk about direct integrations from within the software that use AI tools like ChatGPT and Google Gemini to provide direct access to, from within our software, AI insights and facilities that help local small business retailers save time making better business decisions.

You don’t have to take data from our software and plug it in somewhere else. The integration is seamless and there ready for your use right away.

If you want to leverage AI tools in managing your retail business, a good place to start is AI enabled POS software, that is, POS software with Ai tools embedded in the software without you have two underdog a bunch os steps acrid different software for AI benefits and insights.

When considering POS software, ask for a live demonstration of their AI tools.

We show what POS software integrated AI tools look like in several videos on our YouTube channel, including this one from a week or so ago.

There is nothing better than show, don’t tell. In this video we deomonstrate without editing some of our current AI enabled POS software tools.

Using our AI POS tools, retailers for:

Generating product names to maximise search opportunities.
Generating meaningful and SEO ready product descriptions to maximise search opportunities.
Easily loading PDF invoices from any supplier, converting them to an import ready electronic invoice.
Price comparing locally, outside the business, to reveal better profit and competition opportunities.
Generating publishing ready blog posts for products managed by the POS software, and publishing these blog posts for you if you wish.

These facilities exist today, and this list of five are only some of the AI POS software capabilities we offer our customers. We’d love to show you more in the context of your specific business.

We are grateful to so many of our customers who are accompanying us on this path. Their in-store feedback from lived experience using our AI enabled POS software is helping us better serve their needs. Our beta community has been a terrific help as we have brought these AI tools too life.

Our software development team are advanced in this area of AI and POS software. We are advanced in other ways that we will talk about another time.

Find out more at www.towersystems.com.au

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Retailers can easily manage subscriptions and recurring billing with POS software from Tower Systems

March 26, 2025

3 Min read

Our Tower Systems POS software efficiently manages subscriptions and recurring billing. The system can handle subscription schedules on a daily, weekly, monthly, or yearly basis, configurable per individual stock item and customer.

Retailers can use this for rental of software licences like Microsoft products in a computer shop or the billing or a monthly gift subscription box in a gift shop or the regular shipment of flea or other treatment products in a pet store.

There is no extra charge for our customers to access the subscription tools in the Tower Systems POS software.

Customers can hold multiple subscriptions concurrently. The software allows for the establishment of varied subscription prices for a single product, tailored to individual customers. This pricing flexibility within our integrated POS subscription solution offers significant advantages.

The subscription management features in the Tower Systems POS software are beneficial for firearms dealers, pet shops, gift shops, produce supply businesses, garden centres, computer retailers offering anti-virus, Office 365, and similar subscriptions, as well as any business engaged in regular, committed customer billing.

Subscription management software assists businesses in tracking and managing the sale of subscription-based products. While Software as a Service (SaaS) is a prevalent subscription model, numerous businesses also offer digital and physical goods via subscription. The new subscription sale functionalities within Tower Systems support retailers in this domain.

A common subscription model involves the sale of samples and curated boxes dispatched to customers monthly or quarterly. Tower Systems can accommodate this, simplifying the process for businesses to offer such services and thereby expand their market reach.

The subscription functionalities within the Tower Systems POS software are included at no additional cost.

Building on the company’s extensive history of managing regular customer orders through its POS software, these new subscription management tools offer enhanced capabilities for unique products. Their development has been driven by the growth of the Tower Systems user community into new specialist retail sectors.

Managing subscriptions and various forms of recurring billing can present operational challenges for retail businesses seeking to streamline processes and control associated labour expenses. These new subscription management features in the Tower Systems POS software have undergone testing with retailers in this sector, receiving strong positive feedback.

The ability to manage subscriptions using POS software without incurring extra charges for supplementary software features represents a considerable benefit for local small business retailers. Tower Systems is pleased to support these retailers.

The new subscription management functionalities were introduced as part of a standard software update in early 2024, following thorough in-house testing and comprehensive beta trials.

We are grateful to help local small business retailers more easily manage subscriptions and recurring billing.

Tower Systems specialises in point-of-sale (POS) solutions for small and independent retail businesses. With decades of experience in the Australian and New Zealand markets, we have developed comprehensive on premise and cloud based POS software solutions designed to streamline retail operations, from sales and inventory management to customer relationship management and reporting. Our software is known for its user-friendly interface and tailored features that cater to the specific needs of various retail industries across Australia.

Local support, regular updates and listening to our customers are cornerstones of our ever evolving Tower Systems story.

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30 facilities in our POS software that make it more useful to local specialty retailers.

March 21, 2025

2 Min read

Here at Tower Systems we make and support POS software for specialty retailers, retailers with operational needs beyond basic retail needs, needs through which they differentiate their businesses.

This list is NOT complete. It offers a taste of what specialty retail POS software offers. Also, many retailers only use one or two of these things. We have the list here today as it speaks to the depth of diverse functionality available in our POS software.

Serial number tracking.
Selling by length.
Scale integration for selling by weight.
Sharing product care instructions with purchase.
Dispatch integration, including through to delivery mapping.
Managing product returns for items you can return for credit if not sold by a time.
Product attribute details.
Age check for selected products.
Sell from on the road or anywhere including a pop-up shop.
Advanced stock search making finding stock easy.
AI integration enabling SEO friendly product descriptions.
AI auto generation of blog posts promoting products.
Tracking inventory without barcodes.
International barcode database lookup for easy stock setup.
Product image management for each website data feed.
ID recording for products requiring this.
Uploading sales data to suppliers automatically for auto replenishment.
Selling units by fractions.
Upgrading product pricing as a product grows, such as you can do with plants.
Managing special orders for customers.
Tracking repairs from the moment a repair is dropped off to when it is picked up.
Club / community group pricing: easily attract and service group members.
Bundle products to sell more.
Security settings controlling who has access to what.
Shopper loyalty: cash on receipt offering a discount off next purchase.
Shopper loyalty: points accrual and redemption.
Gift card sale and balance management.
Helping you market to customers based on past purchases.
Sell and manage services.
Link to a Shopify, Big Commerce or Woo website.

If you are a specialty retailer, Tower Systems may have software that can serve your specialty retail needs. We are grateful to serve toy shops, jewellers, firearms dealers, bike shops, bookshops, fashion shops, newsagencies, garden centres, fishing and outdoors shops, music shops, produce businesses, stockfeed businesses, gift shops, homewares shops, trophy shops, charity businesses and plenty more.

Specialty small business retail is our jam. We’d love to discover if we could help your local retail business.

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Categorynewsagency software

Why these simple vouchers work so well

Putting vouchers to work in your business

The setup is simple, the impact is real

Love the Cloud? We’ve got you covered.

Prefer to keep it local? No worries.

Got sketchy Internet? We’ve built for it.

You choose.

LIMITED TIME OFFER: Low-cost fast-track Shopify web development offer.

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