It is easy to feel handcuffed to a POS software, especially if the company you are using makes it hard for you to switch systems. Some software companies make it difficult to export your sales, product and other data. Some charge heavily for this and related services. Some even make talking about switching software difficult.
Here at Tower Systems we think the extent of difficulty in switching from a POS software solution could speak to the confidence that software company has in their product and service.
Some POS software companies actively make it hard, and expensive, to switch thinking that keeps you their customer for longer.
Recent experience tells us that the bigger the push-back from a company, the more motivated some small business retailers are in switching POS software.
Here at Tower Systems, we see your data as valuable asset, and it belongs to you. Our commitment is to provide easy access to your own information, without hidden fees or intentionally difficult processes. Our confidence lies not in providing a solution so valuable and a service so responsive that you won’t have a reason to. For us, the freedom to leave is the most compelling reason to stay.
Our belief in freedom is backed by our commitment to delivering tangible value every day. From specialist features designed for unique retail channels to our accessible, Australian-based help desk support, we focus on providing the tools that actually help you run a better business. We are confident that by empowering you, we build a partnership you will choose to be in for the long term.
Retailers should use the software that best serves the needs of their business, that helps the business succeed. Sticking with software because switching too hard could be a bad decision, encumbering the business with costs that hold the business back.
if you are using POS software that is hard to switch from, research the cost of staying with what you have versus the cost of switching. next, consider the benefits of making the search, and place a value on this. This simple exercise may show that short term cost has a longer term gain, or not. The key is that you do the research, so you can make an informed decision.
We will say it again: the extent of difficulty in switching from a POS software solution could speak to the confidence that software company has in their product and service.
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While the right POS system for an retail business depends on the specific needs of the retail business, Tower Systems was built to serve Australian and New Zealand local small business specialty retailers. To see how we can help you…, request a free, no-obligation demo today.
Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au.
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