The POS Software Blog
News from Tower Systems about locally made POS software for specialty local retailers.
$300 reward. At the end of this financial year, make sure you have the right EFTPOS partner.
We’ve partnered up with Tyro for this special offer when you apply for a Tyro EFTPOS machine by 30 June 2022. Enquire with us now. For T&Cs see here: https://www.tyro.com/300-reward-2022-terms/
We are often asked for advice on reducing shopper theft in retail, because of experience advising on this in the past and because off our service as expert witnesses working with police, prosecutors, insurance companies and retailers.
We are an engages POS software company, offering services beyond the POS software itself, helping local small business retailers to reduce overheads, lift shopper theft overheads.
So, with that in mind, here are: 5 steps to cutting shopper theft in any retail business
1. Understand why shopper theft happens
Retail businesses are often targeted by thieves because they offer merchandise that is easily portable and typically not well secured. To reduce shopper theft, it’s important to understand why people steal from retail stores in the first place. Common motives include financial need, opportunity, and addiction. Understanding comes from knowing for sure what is being stolen and, as much as possible, when.
2. Improve store security
One of the best ways to reduce shopper theft is to improve store security. This can be done in a number of ways, including increasing the visibility of employees, installing surveillance cameras, and using security tags on merchandise. One good step to security is where you place often stolen items.
3. Train employees
Employees are often the first line of defence against shopper theft. By training employees to be aware of potential theft and how to prevent it, you can reduce the chances of theft occurring in your store. Training should start with transparency as to what is being stolen. This can create a goal for the team, to reduce it.
4. Use technology
There are a number of technological solutions, like POS software from Tower Systems, that can help reduce shopper theft, including retail security systems and loss prevention software. These solutions can help to deter thieves and make it easier to catch them if they do steal. It starts with understanding, and the Tower Systems POS software solution can provide this.
5. Be proactive
The best way to reduce shopper theft is to be proactive about it. This means being aware of the signs of theft and taking steps to prevent it from happening in your store. By taking these steps, you can keep your retail business safe from shopper theft.
If you follow these tips, you can cut shopper theft in your retail business and keep your store safe. Remember, the best way to reduce shopper theft is to be proactive and take steps to prevent it from happening in the first place.
While complaining can make you feel better about a situation of shopper theft, actions are what matter. Tower Systems offers its POS software customers a structured approach to reducing shopper theft. It’s part of the comprehensive site local retail POS software support services provided by the company.
The Tower Systems POS software integrates with the Linkly EFTPOS platform to make it easier for local retailers to take credit and debit cards for over the counter purchase payment.
The Linkly POS software integration has been part of the Tower Systems software for many years.
There is no additional cost for retailers to use the Linkly POS software integration from Tower Systems.
Using the Linkly POS software integration, retailers can take payment without re-entering same amount details. There is an integration between the Tower POS software and the credit card terminal and through the Linkly connection, processing of the sale is accurate, fast and easy … providing for a smooth transaction flow at any sales counter or elsewhere bin the business.
Tower Systems first worked with the Linkly business many years ago when it was called PC Eftpos. That work continues through their transition to the rebrand as Linkly.
We don’t force our POS software customers to use Linkly. It is 100% optional, like any of our EFTPOS handling integrations. We create the solutions and let our customers choose those that work best for them in their circumstances. Customers like this, that we do not require them to use one company or another. They like the purity if us focussing on what we make rather than forcing them down a payments path that is not ideal for them but which may enrich the POS company – yes, we have seen that happen.
The integration in our POS software with Linkly is in all options of our software, for all marketplaces. This means our customers across a diverse mix of specialty retail situations can rely on the POS software tinkly integration to provide a stable and secure solution for handling the processing of credit can debit card payments in the business.
We have no commercial terms with Linlky. The relationship is purely Technical ical, in service of our POS software customers, local retailers serving local communities. we will continue to support the Linkly POS software integration since so many of our customers rely on this. It is important to them, which makes it important to us.
in addition to the link itself, we provide advice, help and support for our customers, to make using it easy and certain. This is what good POS software customer service looks like.
We are grateful to welcome a new team member today, to another new role in the business.
While plenty have found the pandemic to be challenging, we have leant into opportunity, and this has helped us flourish.
Making what we sell is good for local small business retailers and all here at Tower Systems who depend on us.
We are adding to our POS software development team, in the React space. We have several roles requiring skilled, commercially experienced, developers. here’s what we are looking for in candidates:
Tower Systems is grateful to support local IT professionals with leading edge opportunities.
Good POS software offer these 5 benefits. Tower Systems does.
Of course, thanks to the Tower Systems POS software, there are many more benefits than these. Now, here’s a new video from us about these 5 benefits from the Tower Systems POS software.
In many different ways in our POS software we help local retailers pitch local, and this matters to many in local communities.
Of course, the more more keep local jobs, the more the local economy thrives, and Thi sis good for everyone.
So, in our POS software, we make it easy for local retailers to shine a light on locally made.
And, outside our POS software, we promote local, in support of our retail customers.
This video is another way Tower Systems goes beyond what is traditional for a POS software company. We are proud to do this, and more.
We are grateful to have been able to attend Shoptalk 2022 live in Las Vegas last week, along with thousands of retailers and tech experts working with retailers. here is some of what we are prepared to share publicly in terms of insights:
Thanks to seamless integration of the Tower Systems POS software and a beautiful Shopify website created by Tower Systems, sales of the Tooth Fairy Kit by the Royal Australian Mint are through the roof.
With hundreds of units sold in the first weeks of 2022, the results this year are already triple for the whole of 2021 and 2019 by comparison.
The Tooth Fairy Kit is a huge success, and the POS software has played a key role in this success.
By managing the product through the POS software and feeding this to the Shopify site, leveraging keywords and images, it is easy for shoppers to find the Tooth Fairy Kit online.
The ease of finding a destination product is key for online sales. This is where managing the data centrally and accurately plays a role. How the Tower Systems POS software manages the data for the Tooth Fairy Kit is a key factor in the success of the product.
The $25.00 Kit is a perfect gift for any child of the age of losing first teeth. It nurtures imagination and offers fun. It is a wonderful gift from grandparents, parents, aunts and uncles. It is a keepsake gift, a reminder decades later of those early days of mystery and wonder.
The Tower Systems POS software helps achieve the sales through data management and flowing this through to the Shopify website for selling mint coins sources from the Royal Australian Mint.
The 2022 Tooth Fairy Kit is a huge success this year thanks in part to this technology marriage created bay the Tower Systems POS software and web development teams. It is another online sales success story for the company and its service of local small business retailers.
As a POS software company we are product driven as it is the sale of products that funds technology purchases by retailers. We know that the more we help retailers achieve sales success the more they will appreciate what we do and this is good for our business, because it has been good for their business.
Tower Systems developer and sells POS software and beautiful websites for specialty retailers across a range of retail channels, including retailers who sell the Tooth Fairy Kit.
We are grateful to be hosting another POS software customer Zoom meeting shortly.
Every Zoom session with our customers is a treat. We appreciate the feedback and we appreciate the opportunity to share progress.
In a few minutes, we will be sharing more exciting news …
We are grateful to have participated in The Retail Summit in Dubai this week. Here is a video we shot yesterday for our customers on some of the insights.
Here is a video we shot a couple of weeks back in which we discuss opportunities for retailers outside traditional seasons. While shot by us for the 200+ members of the newsXpress marketing group, this video speaks to a key difference our POS software company offers. We talk about retail and one way local retailers can differentiate.
Here’s a video from our CEO, from a month ago in which we explore this:
You can imagine how thrilled we were to discover that the POS software we made for bike shops worked for pool maintenance, pool care and pool supplies businesses. yes, the exact same software worked for them. We were excited when a pool shop maintenance business owner showed us the perfect fit. What a treat!
Here at Tower Systems we are all about making POS software for specialty retail and, frankly, we’d never thought of the pool maintenance / pool care supplies businesses as businesses we could service. We were ignorant, as we soon learnt.
The inventory management, serial number tracking, product care, services tracking, chemical product note management, customer reminder and other tools work well for people in pool supplies and pool maintenance businesses.
Using this software, swimming pool maintenance and care businesses are able to track inventory, track labour, render invoices, create quotes and do much more to have a better handle on the business day to day and to spot trends that can be leveraged into the future.
Within the swimming pool care and maintenance software, you can remember use and care instructions for each product. While this is optional, it offers the business the ability to be more than a seller of products. Selling products with information, intellectual property, can differentiate the business and this is key to return business.
Our swimming pool maintenance and care products software is live and being demonstrated.
Now, here are some questions we have answers to:
Can I use the software on the road? yes.
Can I transact business on the road? yes.
Can I use the software to manage repairs? Yes. You can track jobs, parts and labour. Plus, communication with customers is streamlined.
Can I remind customers about servicing? Yes.
Can I do this by text or email? Either, we support both.
Can I look-up historical servicing records for a specific customer? Yes.
Can I create a quote for a customer and manage this? Yes.
Can I track / manage quotes? Yes.
Can I track using parts from my shop and labour to make other products? Yes.
Can the software track special or one-off orders for customers? Yes, from the moment the order is placed.
Can I manage selling second-hand items? Yes.
Can I group items together to sell in a pack or bundle? Yes, it’s easy to create packs using the software.
Does the software track product serial numbers? Yes. You have a couple of different ways you can do this.
Can I sell some items by colour, size and style? Yes.
Can I sell some items by weight or measure? Yes.
We kinds smile when we see POS software companies use avatars on their website. here at Tower Systems we prefer to be authentic, showing ourselves for it’s us who will serve you. Well, us and and awesome team of software developers, help desk people, trainers and back office admin people.
Here’s a video we made recently where we speak to this authenticity.
We urge small business retailers to take care when selecting an individual or business to undertake Shopify web development. Inside the Shopify web developer ecosystem there are people who take the money, do the bare minimum and run – failing the retail businesses that paid them.
How do you spot a Shopify web developer who is not likely to serve the needs of your retail business? Here is our advice …
Look at their quote. Is it professionally laid out? Is it well written? Is it understandable? Is it complete? If it is none or only some of these things they may not be the developer for you for if they take this approach representing themselves what approach will they take representing you?! we say … be particularly concerned about text based quotes.
Look for understanding. In their words there should be indicators that they understand your needs and that they want to understand your needs. The website is all about you and your business after all.
Speak to them. We have seen shonky web developers void this at all costs. Speak to them. Talk with them. Engage in conversation. You are looking for someone you can trust your business with. Speak to them.
Look at them. Ask for a Zoom meeting, so you can meet face to face. Ask them to show you sample Shopify sites in this meeting and to explain why each is a good sample site for you to consider./ Sometimes we see web developers avoid Zoom meetings so they can hide behind typed words. face to face c an be revealing.
Say you don’t understand. Tell them you don’t understand some or all of their pitch. Test their patience. See if they meet you at a tech jargon level that you are comfortable with. Challenge them. test them. It is vital they use words and terms you understand. They haver to meet you, not you them.
Be in control. You are the customer. You choose the web developer you go with. decide whether you accept their quote and their terms. You do these things when it suits you. Do not succumb to pressure as anyone pressuring you on timing may be serving their needs and not yours.
Website development right now is like the 1800s gold rush – fast, unregulated with a lot of people being negatively impacted along the way and only a few finding gold.
Take your time. Be sure of what matters to you. Choose the business you want to work with, they business you think can hell you achieve what you want.
Know that you get what you pay for. by that we mean … some web developers under quote as a business model either because they will cut corners or because they know they can charge extra for what they did not know at the start. Again, take your time, be sure of your needs, and remember the carpenter adage: measure twice, cut once. Time spent before you make a decision on your Shopify web developer could ensure that the outcome is better for you and your business.
here at Tower Systems, we develop Shopify websites for retailers using our POS software.
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