CategoryPOS Software

Modern retail is not within four walls and a fixed counter. Sales can be conducted anywhere from the shop floor to a pop-up to off the back of a truck to a local market.

Retailers know the smart move is to sell where the customers are.

Our Retailer Roam POS software solution is a calm, capable, and cloud-based tool in our Tower Systems software suite, designed to give you the freedom to sell anywhere, anytime.

Portability, uninterrupted sales

As a tablet-based app for Apple iPads and Android devices, Retailer Roam acts as a powerful extension of the core Tower Systems Retailer POS software. It’s designed for small retail businesses on the move, allowing you to transact with confidence whether you’re connected to WiFi or working completely offline.

This is a key strength. We understand that internet access isn’t always guaranteed at an event or in a temporary location. Retailer Roam is built to work seamlessly even when a connection is not available. Sales and customer data are securely stored on the device in a queue and then automatically synchronised back to your main system as soon as you’re back online. This offers peace of mind, ensuring you never miss a sale due to a sketchy connection.

Retailer Roam has been built with retailers, for retailers. years in the field show the value. Customers love it.

Powerful retail features – in your hands.

Retailer Roam provides a comprehensive suite of tools, giving you the power of a full POS terminal in a portable format. You can:

• Transact with ease: Process Cash and EFTPOS sales, create invoices, set up a LayBy, and handle refunds. Integrated EFTPOS ensures smooth, professional payments.
• Manage stock: Sell items with serial numbers, conduct stocktakes, and manage re-ordering on the go.
• Engage customers: Accrue and redeem loyalty points, strengthening your customer relationships wherever you are.
• Customise workflow: Adapt the POS screen to suit your specific needs for faster, more intuitive service.

How Retailer Roam works.

Behind the scenes, a secure and reliable three-phase process keeps your data accurate and synchronised with your main business database.

1. Initial Setup: On start-up, the app performs an initial transfer of your base stock information, setting you up to begin selling immediately.
2. Live Updates: The app then receives ongoing product updates, such as changes to pricing or stock on hand levels, ensuring your data is always current.
3. Sales Sync: Finally, all sales, customer, and inventory data from the Roam terminal is sent back to your main Retailer software, giving you a complete picture of your business performance across all locations.

Retailer Roam is a proven solution for any retail business that needs to be agile. It’s easy to use, secure, and built to serve the real-world needs of Australian small businesses.

The most recent release of Retailer Roam was released last month, August 2025. We continue to evolve Roam to ensure it is a viable and loved software solution for local small business retailers.

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While the right POS system for any retail business depends on the specific needs of the retail business, Tower Systems was built to serve  Australian and New Zealand local small business specialty retailers. To see how we can help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

We are grateful here at Tower Systems to serve many local small business retailers with our multi-store POS software. It’s made for multi-store situations and settings, bringing network level visibility and management to small businesses with multiple retail outlets. We’ve been doing this for years across a range of specialty retailers: jewellers, bike shops, garden centres, newsagents, pet shops, gift shops and more.

Retail business owners with multiple retail outlets can’t be in two, three, or ten places at once. With our Tower Systems multi-store POS software, you gain the control and oversight to manage all your locations as if you were physically present in every single one.

If you’re running a small business with multiple retail sites, you need flexible, powerful software to manage each location with confidence. We know this from experience serving these businesses. We first built our multi-store functionality in 2007 out of necessity while running our own four gift shops. You can rest assured that we’ve faced your challenges and built the answers you’re looking for.

Imagine a customer asks for a product that’s out of stock. Instead of losing a sale, your staff can instantly check stock levels across all your other stores. In a moment, they can tell the customer exactly where to find it or arrange to have it transferred. This seamless connectivity empowers your team to provide exceptional service, turning a potential disappointment into a positive customer experience. This same functionality makes managing stock between a warehouse and your retail stores effortless.

The freedom of a multi-store setup is the ability to manage your business remotely. All you need is an internet connection to connect to your business from any device, at any time.

• Check out daily sales data for all your stores over your morning coffee.
• Process invoices for one location while grabbing lunch at a café.
• Handle stock maintenance for your entire business from home in the evening.
• Adjust staff rosters for each shop from the backseat of a taxi.

This is the level of control and flexibility our multi-store package delivers, giving you more time to focus on the big picture.

We believe in supporting local small business retail growth, which is why we offer a simple, transparent pricing model. While many other software platforms charge a monthly fee for every single terminal, we price our multi-store package per physical location. Whether your shop has one computer or three, the price for that location remains the same.

Our small business POS software is scalable. You can start with one store today and have complete confidence that when you’re ready to expand, we can seamlessly connect your new location. We do have a cap since we are focussed on small businesses. Let’s discuss that further with you.

Our POS software multi-store functionality has been built to link multiple stores and give you unparalleled control. Let us help you connect your locations and grow your business with confidence.

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While the right POS system for any retail business depends on the specific needs of the retail business, Tower Systems was built to serve  Australian and New Zealand local small business specialty retailers. To see how we can help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

Software is changing rapidly, especially POS software. What it does is evolving father than ever. This is evident in the area of business intelligence (BI) tools.

A business intelligence (BI) platform is a suite of software applications that enables businesses to analyse data from various sources to make more informed business decisions. Historically, these platforms have transformed data into actionable insights, presenting them in an easily digestible format such as reports, dashboards, and visualisations.

Today, in in 2025, BI tools are embedded in POS software. They certainly are in our Tower Systems POS software.  There’s our insights dashboard offering actionable business insights for special business retailers. Then there are our AI insights tools that bring together broad data including business specific data to provide insights. In both of these situations the insights available in our software today for no extra cost and in a shorter timeframe go beyond what retailers have had access to via more expensive BI platforms.

The area of BI has fundamentally shifted this year and here at Tower Systems we are helping retailers be ahead of this change thanks to smart BI tools in our POS software, helping small business retailers more effectively compete.

Of course, here is a paragraph that provides concrete examples to strengthen your point. It’s designed to fit between your third and fourth paragraphs.

The seamless POS software integration empowers retailers to move beyond simple sales reports and take action sooner.

For instance, a gift shop owner could instantly identify which lines sell best alongside specific gift items, allowing for strategic product placement. A garden centre could use AI-powered forecasting to anticipate demand for seasonal products based on historical data and local event calendars, optimising stock levels to maximise profit and minimise waste. This is no longer about looking in the rearview mirror at past performance; it’s about using predictive, actionable intelligence at the counter to make smarter, more competitive decisions every single day.

The speed of business is quickening and POS software leveraging AI, especially in the area of business intelligence is a solution that benefits local small business retailers.

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While the right POS system for making a switch smooth and easy depends on the specific needs of your retail business, Tower Systems was built to solve these exact challenges for Australian and New Zealand local small business specialty retailers. To see how we can help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

What is the best POS to use with Shopify? While Shopify does offer a POS solution with it’s e-commerce platform, it may be that your specific retail business would be better served by using a POS system made for your type of retail business.

Shopify at its heart is an e-commerce platform. That’s what they do well.

Tower Systems is a POS software company. That’s what we do well. We make POS software for specialty retailers like jewellers, garden centres, bike shops, newsagents, bookshops, toy shops, pet shops, music shops, landscape businesses, repairs businesses and more. This is specialty retail POS software made for specialty retailers.

Our Tower Systems POS software connects with Shopify for a seamless e-commerce solution.

What is the best POS to use with Shopify? The answer to that question for your retail business will depend on the needs off your retail business. You need to be clear on your needs, the must-haves, and choose a POS system that serves your needs, and hope that it is integrated with Shopify.

A jeweller may need granular control over unique stock items, detailed repair tracking, and customer-specific pricing that a generic POS may not handle. A garden centre requires tools for managing non-barcoded stock like plants, selling items by weight or measure, and handling complex seasonal inventory. Similarly, a bike shop benefits from an integrated repairs module that tracks repairs, manages technician time and records specific bike’s serial number. These are the types of purpose-built features that define a specialty POS system, turning daily operational challenges into streamlined, efficient processes.

What is the best POS to use with Shopify? If yours is a specialty retail business the answer will be POS software made your your type of business.

We are grateful to have switched retailers from using the Shopify POS to using ours for the in-store retail management. They needed more, things we could provide.

Our Tower Systems POS solution does much more than transact sales, track inventory and link to Xero for accounting. We offer a fine-tuned solution for a range of specialty retail markets that is deep with functionality, business process management and terrific tools that can help these specialty retail businesses thrive.

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While the right POS system for making a switch smooth and easy depends on the specific needs of your retail business, Tower Systems was built to solve these exact challenges for Australian and New Zealand local small business specialty retailers. To see how we can help you…, request a free, no-obligation demo today.

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au.

For small business retailers, harnessing the full power of your Point of Sale (POS) system can be a game-changer.

Our Tower Systems YouTube channel offers easy and free access to resource we’ve created for small business retailers. It’s a valuable hub of information designed to help you streamline your operations, enhance your customer service, and grow your business. Whether you’re a seasoned retailer or just starting, you’ll find a wealth of content to support you on your journey.

We’ve organised our content, making it easy for you to find what you need, when you need it:

• Frequently asked questions: Have a burning question about POS systems? Our short, snappy videos provide clear and concise answers to the most common queries we receive. From understanding software capabilities to navigating specific features, we’ve got you covered.
• In-depth software demonstrations: See our POS software in action! We offer detailed demonstrations that showcase the power and versatility of our systems. Discover how our software can be tailored to your specific retail sector, whether you’re in a niche market or a more traditional setting.
• Expert business advice: Beyond the technical aspects of POS systems, we share valuable insights and practical tips to help you thrive. Our videos on topics like boosting sales with discount vouchers and inventory management are designed to give you a competitive edge.
• The latest in retail technology: Curious about how innovations like Artificial Intelligence (AI) can benefit your business? We explore the cutting edge of retail technology, demonstrating how our AI-enabled software can automate tasks, analyse data, and save you time.

At Tower Systems, we are passionate about supporting local, independent retailers. We see ourselves as more than just a software provider; we’re your partner in success. Our YouTube channel is a reflection of this commitment, offering a free, accessible platform for you to learn, grow, and connect with a community of like-minded business owners.

We invite you to visit our channel, explore our content, and see for yourself how we can help you unlock the full potential of your retail business.

Thank you for stopping by and for reading about our YouTube channel.

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While the right POS system for an retail business depends on the specific needs of the retail business, Tower Systems was built to serve  Australian and New Zealand local small business specialty retailers. To see how we can help you…, request a free, no-obligation demo today. 

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

Choosing the right Point of Sale (POS) software is a significant decision for any retail business, especially a small locally owned business. It’s not just about the features; it’s about finding a solution that fits your budget and provides genuine, measurable value. We believe that transparency in pricing is crucial to building a strong and lasting partnership. That’s why we are open and upfront about the cost of our software, ensuring you know exactly what to expect from day one.

Discovering our price is easy. You can do it without speaking with us or providing any of your details. This shows we rust our software and our customer service.

Our pricing structure serves the diverse needs of independent retailers We offer a range of plans, allowing you to select the level of functionality that best suits your business, from essential POS operations to advanced, feature-rich management tools. This flexibility ensures that you only pay for what you need, with the ability to scale up as your business grows.

We understand that managing cash flow is a concern for any business owner. To accommodate this, we offer the choice of either monthly or annual billing cycles. Opting for an annual plan provides a cost-saving benefit, reducing the overall monthly investment. Alternatively, a monthly subscription offers greater flexibility, allowing you to manage your expenses on a shorter-term basis.

Our pricing is straightforward, with no hidden fees or unexpected charges. The monthly or annual price includes not only the software itself but also the comprehensive, local support that we are known for. When you invest in our system, you are investing in a partnership with a team that is dedicated to your success.

The plans we offer as at today, in August 2025, are:

• Standard Plan: Ideal for retailers seeking robust, essential POS functionality.
  • $220 per month (including GST) when billed annually.
  • $235 per month (including GST) when billed monthly.
• Advanced Plan: For businesses looking for more advanced features to streamline operations.
  • $246 per month (including GST) when billed annually.
  • $265 per month (including GST) when billed monthly.
• Ultimate Plan: Our most comprehensive package, offering the full suite of powerful tools for complete business management.
  • $275 per month (including GST) when billed annually.
  • $295 per month (including GST) when billed monthly.

We encourage you to visit our pricing page to review the details of each plan and determine which is the best fit for your business. Making an informed decision is the first step towards a more efficient, profitable, and enjoyable retail journey. We are here to answer any questions you may have and to help you find the perfect solution for your needs.

Pricing noted is subject to change

Recorded Friday, August 8, 2025. A discussion with small business retailers about AI. Knowing that some small business retailers are hesitant about using AI in their businesses, we hosted a discussion about fears and more about AI. This video is a recording of that discussion.

Specialty retailers are specialty, specialist. It’s natural they would benefit from software made for their type of retail business, software that lifts up their specialisation.

It’s easy to be dazzled by large-scale Point of Sale platforms from companies with big marketing budgets. The promise to scale your business can be alluring. Indie specialty retailers, the garden centres, newsagencies, gift shops, bike shops, music shops, toy shops, firearms dealers, produce businesses and jewellers that are the heart of our local communities—is a “one-size-fits-all” approach truly the right fit?

Specialty retailers deserve more than a generic solution. They need a true partner, armed with technology that understands and adapts to their unique world. When choosing your next POS system, here are the key points of difference to consider—the factors that move beyond the basics and deliver real value to your bottom line.

1. The power of a purpose-built solution

A general retail platform might be great at selling t-shirts, but does it understand the complexities of managing live plant stock with seasonal variations? Can it handle the intricate process of book returns or magazine returns or the specific supplier integrations your niche requires? Can you sell by fractions? Does it integrate with dispatch tools? A specialist POS is designed from the ground up for your industry. This means:

• Workflows that make sense: The software follows the logic of your business, not the other way around. From managing complex inventory to handling industry-specific sales processes, everything is built to make your daily operations smoother and more efficient.
• Features you’ll actually use: Instead of paying for bloat with countless features you’ll never touch, a specialist solution provides relevant functionality that makes a tangible difference to your business.

2. The value of local expertise you can talk to

When you have a critical issue or a unique business query, the last thing you want is to be routed through a global call centre, to talk to someone reading off a rigid script. Having a partner whose entire team is based locally is a powerful advantage. This gives you:

• Support that understands your type of business: A local team understands the nuances of Australian and New Zealand retail, from GST and compliance to local consumer behaviour.
• A direct line to experts: When your support, sales, and even development teams are all under one roof, you have a direct line to people who are deeply invested in your success. It’s a true partnership.

3. Freedom and flexibility: your business, your rules

Every local specialty retail business is unique. The right technology will empower your specialisation. Here’s where it can matter:

• Payment processing freedom: Choose the EFTPOS provider that offers the best rates and service for your business. Being locked into a single, mandatory payments platform removes your negotiating power and can lead to higher costs over time.
• Business continuity: What happens if your internet goes down during the Saturday morning rush? A hybrid system that combines the security of on-premise data with the flexibility of the cloud ensures you can keep trading. Add a true “sell anywhere” mobile solution for markets and pop-ups, and you have a system that works wherever you do.
• Transparent commercials: You’ll love pricing without being forced into long-term contracts. A simple monthly rental model puts you in control of your expenses and your commitment.

4. Future-proofing with smart, flexible technology

The right POS partner gives independent retailers access to the same advanced tools as the big chains.

• Seamless eCommerce integration: Your POS should be the central hub of your business, connecting seamlessly with leading eCommerce platforms like Shopify, Magento, WooCommerce, and BigCommerce to keep your online and in-store operations perfectly in sync.
• Practical AI at your fingertips: Imagine having an expert copywriter and data analyst on your team. Modern POS software can embed powerful AI tools like Google Gemini and ChatGPT directly into your workflow, helping you write compelling product descriptions, craft marketing emails, and analyse sales data in seconds.

For Australian specialty retailers, the right POS is more than just software—it’s a strategic asset. By choosing a partner that offers deep specialisation, true flexibility, and a genuine local partnership, you are building a foundation for a more resilient, efficient, and profitable future.

Tower Systems is at your service with locally supported POS software for specialty retailers.

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While the right POS system for making a switch smooth and easy depends on the specific needs of your retail business, Tower Systems was built to solve these exact challenges for Australian and New Zealand local small business specialty retailers. To see how we can help you…, request a free, no-obligation demo today.

Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au. 

We have had a terrific first three days of the Reed Gift Fair in Melbourne. Starting Saturday, our stand was busy as we met with plenty of new prospects for our software. We are also grateful to catch up with plenty of existing customers.

We are loving being the only POS software company at the trade show.

The AI tools in our POS software are a hit along with other innovation we have on show like theft mitigation and awesome time saving opportunities.

Today is day four and we are recharged and raring to go.

Trade shows are a wonderful way to be discovered by potential customers who otherwise may not ever hear about you. They can see you in a space they understand, and intentionally visit.

Our approach to trade shows is no pressure. We don’t chase people. Those who want to walk past the stand and understand what we do can see it in our collateral. Again, no pressure. People who want to know more can sit with us a while for a chat.

This approach works as we have seen people walk past and notice us and, then, sometime later, come back for a chat. We treat it as we want to be treated ourselves when shopping – let us do our thing, on our timing – when we’re ready, we’ll approach.

Tower Systems has been doing the Reed Gift Fair in Melbourne for many years. This year is fresh in that we are seeing a more diverse group of retailers, which is good. jewellers, garden centres, gift shops, homewares shops, toy shops, baby shops and newsagents have attended so far. These are all vertical retail channels we serve with our POS software.

So, as we saddle up for day four of the Reed Gift Fair in Melbourne we reflect gratefully on the opportunity to be here and to be found. It’s good to be here and wonderful to ge to speak with so many indie retailers.

Our ideal customer is a local small retail business in one of the verticals in which we specialise. We’re not after big businesses, franchises or chains.

You have to put in the work. It starts with looking at POS systems made for your type of business.

It sure does.

Yes, we are local.

We offer a few ways to do this. Let’s explain:

yes you can. Let’s talk about it:

You sure can. here are your options:

Yes you can. Let’s explain:

We’ll answer that for you.

It sure is. Here’s how:

Yes. Let’s show you:

A few dollars a day is the answer. Let’s talk about it:

No. Let’s get into it:

Yes, it does. Let’s talk about it.

We can’t accurately answer the question How is Tower Systems POS software different to Hike POS? because we have never used Hike and have never looked at the software. Here’s what we can say to anyone considering POS software for their business and comparing us with Hike POS.

1. We are local. There is no call centre offshore for support.
2. Our POS software is available for the desktop as well as for any device: iPad, iPhone.
3. Our POS software can run in place or in the cloud – whatever is appropriate for you.
4. Our software development is local in Australia and New Zealand.
5. Our support is local, in Australia and New Zealand.
6. Our sales team is local.
7. You can see the software live in a personal demonstration for your type of business without obligation – before you make a decision.
8. You can speak direct with us, here in Australia.
9. All customers have direct access to the leadership team of our business.
10. To access support you can call (and we answer), email (and we respond) or use our chatbot.
11. You have more than 150 fresh and easy to access training videos so you always know how to use the software.
12. We do our own training of retail staff, with our own experts based in Australia – and they have local retail experience.
13. We regular host customer gatherings online to listed to feedback and share ideas.
14. All customers get to vote of software change suggestions.
15. You choose when you update the software.
16. Customers love the reports in our software.
17. The AI tools embedded in our software are helping retailers save time and make more money.
18. Retailers love our integration with Xero, Shopify and other platforms.

If you want to compare our Tower Systems POS software to Hike POS, arrange a demonstration, show us a Hike POS function and we can show how we handle that function. We can do this in as much detail as you would like.

Choosing POS software needs to take time. Do your research. Look carefully at what matters most to you. Ensure you look into customer service delivery and make sure that what a company you are considering offers is what is appropriate to your business. This is where local support can make a difference.

Some software companies offer support via an offshore help desk where staff use scripts for supports calls. These can be rigid because the software ‘expert’ is not a local retail expert and to able to have an in the moment conversation about your business.

At Tower Systems, support delivery is local with crew members in Australia and New Zealand. We don’t use scripts on the help desk. each call is a conversation. People switching software over the years have told us this is a valuable difference for us, and for our customers.

If you are comparing Hike POS with our POS software from Tower Systems, take your time. We’ll answer all your questions. If after all that you choose to move to us, we will welcome you with gratefulness and open arms. If we know we are not right for you, we will say so.

Find the right POS software for you business and you’ll love the results.

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Tower Systems is a vertical market POS software company. That is, we make and support POS software for a select range of retail businesses: jewellers, garden centres, bike shops, toy shops, newsagents, bookshops, pet shops, produce businesses, whole foods businesses, health foods businesses, trophy shops, saddlery businesses, fishing and outdoor shops, charity shops, music shops, fabric shops, haberdashery businesses, homewares businesses, landscape businesses and more like these.

We love serving local specialty businesses, small businesses.

Email: sales@towersystems.com.au

Call 1300 662 957 or 0800 444 367 (NZ).