The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

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Pet shop software recommended by pet shop experts

October 20, 2015
1 Min read
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The Pet shop software from POS software co. Tower Systems has people recommending it from independent pet shops large and small, city and country.

We are grateful to the kudos heaped on our software and the after sales service by pet retailers as this is helping us drive event deeper into the pet channel.

This was most recently evident at the Pet Expo on the Gold Coast where Tower Systems was Platinum sponsor – indeed, the only pet shop software company sponsoring the event. Many existing customers brought colleagues to our stand and these businesses are now going our community.

From our pet supplier links to our pet specific marketing opportunities to our pet specialist integrations, we are leading pet retailers to a new level of engagement with their businesses to drive efficiency and sales.

While independent pet retailers have challenges from big businesses, Tower Systems is here to help empower competition from the indie small businesses.

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#smallbusiness POS software on show in Auckland

October 20, 2015
1 Min read
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Tower Systems is hosting an open even in Auckland in two weeks showing off its POS software to specialist retailers in the local retail marketplaces. The company has shared details with prospects in New Zealand as well as with existing customers – to provide opportunities for retailers to connect with the company. Click here to book a time.

Here’s an introductory video outlining the NZ opportunity:

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POS software makes special customer orders easier for small business retailers

October 19, 2015
1 Min read
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IMG_0934Smart small business retailers know the importance of special customer orders, getting them right and on time.

Thanks to mature and comprehensive facilities in the Tower Systems POS software, special customer orders are managed for success. retailers in several specialty retail niches use the Tower software to achieve this.

From capturing customer details to managing supplier connections and advising customers to collect, the special customer orders is one in the Tower software on which specialty retailers rely to deliver a level of personal and professional service for which they want to be known.

Capturing order details from the outset is key to success with special customer orders. This sets the business up for consistent communication when the special order arrives in store. Advice of product availability can be by text message or email. Customer details are printed and with the products – encouraging confidence of customers in the management attention and care of the business.

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Ten ways smart retailers use their receipts to drive sales – Sunday #smallbusiness retail management advice:

October 18, 2015
2 Min read
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Here are ten ways smart retailers use the POS software from Tower Systems to leverage receipts to act as more than a record of a transaction:

  1. Adding value with product knowledge – written by people in the business and designed to reinforce personal local knowledge that separates the business from other retailers of the same product.
  2. Pitching a discount for further engagement – with the discount value calculated carefully and thoughtfully and to guide shopper activity.
  3. Suggesting companion purchases – based specifically on what has been purchased.
  4. Guiding additional purchases with a BUY X GET Y deal – usually funded by a supplier.
  5. Including product care instructions.
  6. Advising of loyalty points accrued.
  7. Product warranty information.
  8. Promoting a forthcoming event in store.
  9. Supporting a local charity or community organisation.
  10. Driving business website engagement.

The more small business retailers use their receipts as a marketing tool the better for the business. It systemises shopper contact through existing transactions and through this can leverage greater engagement and success for the business and enhanced enjoyment for the shopper.

Tower Systems helps retailers across multiple channels to leverage receipts in this way – creatively using valuable tools embedded in the software.

Information on receipts can be text, QR code, barcode or visual through images. These choices make the Tower POS software useful in a broad range of retail situations.

We are confident that through proper engagement retailers of all sorts can drive better business value from receipts beyond being a record of a purchase.

This is another Tower AdvantageTM.

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POS software webstore integration helps #smallbusiness retailers

October 17, 2015
2 Min read
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When it comes to POS software there is web store integration and then there is web store integration. Smart web store integration, like retailers have access to using the Tower Systems POS software, offers flexibility and options to better serve the needs of speciality retailers in niche retail channels.

Maintaining current real-time stock on hand data for the webstore and physical store, the integration delivered through and by Tower Systems is valuable and appreciated in small business retail situations including gift shops, homewares shops, jewllers, bike retailers and plenty more.

Thanks to an engaged customer base, Tower Systems has been able to evolve its POS software web store integration to deliver a genuinely valuable and cost effective solutions for small business retailers.

There is a general version of webstore integration as well as a Magento specific deep and strong integration. Retailers can choose the approach that works best for their own situation. This is what Tower Systems does – providing options for retailers to choose according to their needs.

Using the web store facilities itself in its own businesses, Tower Systems also brings to the project a personal user perspective that is quite unique in POS software development circles. Indeed, this personal use of the software including web store integration elements enables the company to finesse the software and the training provided by the company to small business retailers using the software.

The Tower Systems POS software web store integration is in use today, helping many retailers in a range of specialty retail channels to make the most of technology to drive business efficiency and value.

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Expanding the POS software help desk

October 16, 2015
1 Min read
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Tower Systems has created a new role within our POS software help desk structure. We are advanced in considering candidates and hope to have a final decision by the end of next week. This new role will enable is to offer additional service beyond what we offer today, service beyond what retailers expect from their POS software company.

Innovating in a software company is not confined to innovating within the software. Since customer service is the means through which retailers can leverage their IT investment, innovating through our services is kay to our mission to evolve as a company.

We are excited for the change new people bring to the business.

UPDATE: (Oct. 17): We have signed on our new team member and set a start date for later this month.

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POS software user meeting tour popular with retailers

October 16, 2015
1 Min read
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The free POS software user meetings Tower Systems is hosting later this month are filling fast. Here are the dates you can book now:

  • Oct 26: BNE 10am.
  • Oct 27: SYD 10am.
  • Oct 28: ADL 10am.
  • Oct 29: MEL 10am.
  • NOV 5: PER 9am.

We have also added Auckland for November 2. We are about to add the Gold Coast.

At these events our customers will have direct access to senior software development managers as well as the owner of Tower. We will discuss future plans and business innovation – as well as seeking suggestions for future development.

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Tower Systems helps small business retailers free up cash in their businesses

October 16, 2015
1 Min read
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Retailers using the Tower Systems POS software have access to another free live online workshop next week:

How to Free Up cash In Your Business Today.

This training is the latest in weekly free training opportunities for Tower retailers, training the company has consistently run weekly for years.

This latest session includes fresh content developed for the session, to help retailers to genuinely unlock cash in their businesses by using the software to reveal the opportunities.

One of the key benefits of good POS software is that it does free up cash flow within the retail business. Tower Systems pushes this benefit through one on one advice and training like this free session the company is running next week. The training is an example of us being true to the promises we made and make to our customers.

Click here to book.

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Tower Systems: software for bike shops

October 15, 2015
1 Min read
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Bike shops have specialist needs when it comes to business management software and services. Specialist bike shop software company Tower Systems serves these services with fit for purpose best practice software – developed with bike retailers in Australia and New Zealand.

Check out a new brief introductory video we have made in house for bike retailers:

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Enhanced knowledge base articles help retailers get more from POS software

October 14, 2015
1 Min read
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Every week Tower customs publishes updated and new knowledge base articles, further enhancing the POS software user documentation experience.

Here are the latest updates for retailers using the Tower software released weeks ago:

We do not update knowledge base updates here as we see no point in telegraphing to competition followers what we have been doing.

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Pet shop software stars at Pet Expo on the Gold Coast

October 12, 2015
2 Min read
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The Pet Shop software from Tower Systems was a star at the Pet Expo on the Gold Coast over Thursday and Friday last week. From pet data management to loyalty marketing to pet supplier EDI to specialist per shop management tools this pet shop software is set to be used by many more poet shops thanks to an excellent trade show.

Demonstrating Pet Shop software from Tower Systems that is to be released in the next two weeks, trade show attendees were excited with the opportunity of expanded pre-release views.

Plenty of existing Tower customers visited the stand – Tower Systems is the largest serving pet retailers specifically in Australia. This show provided an excellent opportunity for another face to face connection.

Pet retailers use the Tower systems software to manage sales, order from suppliers, manage employees and market to existing and potential customers. The software is best practice across a range of competency areas in independent pet retail businesses.

Developed in close consultation with small and independent pet retailers, the software is specific to this retail channel, specific in driving business outcomes for this channel that help retailers in the channel compete more effectively with part retailers and national chains.

The Pet Expo was a terrific experience for Tower Systems. we are gratifier for the opportunity.

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Sunday retail management advice: 5 ways retailers can use smart POS software to better connect with shoppers

October 11, 2015
2 Min read
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Smart POS software can help retailers better connect with shoppers, bringing them back more often, guiding them to purchase more and helping them bring friends to the business.

Based on years of experience helping small business retailers across several specialty retail niche channels, Australian software company Tower Systems has developed expertise and experience to enable it to list 5 ways retailers can use smart POS software to better connect with shoppers:

  1. Use smart receipts. Add value with product care information. Include a marketing pitch. Turn the receipt into far more than a receipt.
  2. Track and engage with life events. Record important events and write or email customers at these times in appreciation of their business.
  3. Make business easy. Customers love professional engagement in the sales process – streamlined and accurate sales processing from simple sales to comply lay-bys. Get this right and they will trust you more.
  4. Speak to customers based on interests. Offer your most loyal customers the ability to transact with you before everyone else around new products. You can do this with a well managed customer database.
  5. Leverage shopper behaviour. Use your POS software to track what sells with what and place these items together to get more people making the same moves. Your own customers can guide you to make shop floor moves that other customers will love.

Your POS software can help you run a more successful, engaged and enjoyable business. Tower Systems, through its success focus, helps small and independent retailers to leverage these opportunities and achieve better results and outcomes for its retail partners.

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Small business retailers are invited: POS software user meetings

October 10, 2015
1 Min read
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POS software company Tower Systems is hosting FREE user meetings later this month to:

  • See the latest release due out in four weeks time.
  • Hear major plans for 2016.
  • Learn about business growth opportunities guided by the software.
  • Offer your suggestions on future enhancements.

Senior management of Tower Systems will be running each meeting – giving you direct access to the decision makers on this software used by more than 3,000 small business retailers.

This session will be a terrific learning opportunity to discover how to get more from your Tower software.

While this is not a sales session, anyone is welcome to see how the Tower team interact with customers. Transparency at its best.

Retailers in all Tower specialist retail niches are welcome:

BOOK NOW.
Here are the dates you can book now:

  • Oct 26: BNE 10am.
  • Oct 27: SYD 10am.
  • Oct 28: ADL 10am.
  • Oct 29: MEL 10am.
  • NOV 5: PER 9am.

We will add dates for regional centres later.

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Helping newsagents handle new News Corp offer

October 9, 2015
1 Min read
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Tower Systems has been helping newsagents today prepare for a major News Corp. promotion of DVDs being given away to help drive newspaper sales. This latest work by the Tower help desk team is a continuation of the good work done by the company in service is close to 2,000 newsagents using its industry standard newsagency software.

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Jeweller software on show at Jeweller trade event in Adelaide

October 9, 2015
2 Min read
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Jeweller software from Tower Systems will be on show in Adelaide next week as part of the JAA industry association event. Here we will be giving jewellers an opportunity to preview new jeweller software and to meet our local Adelaide team member who can not only show the software but also answer technical questions and share experiences about local jewellers using the software.

Here’s what the JAA has had to say about the event:

The Jewellers Association of Australia is pleased to support the running and promotion of the state Trade Days that are planned for October and organised by Fair Events.

The Trade Days are a great opportunity to meet current and new clients locally face to face.

The events will provide a vehicle for local exhibiting that some industry members have indicated they desire and the JAA is happy to be present at the events to meet industry members and pass on our current initiatives and plans.

The Trade Days will also attract valuable JAA accreditation points, plus the JAA will be running educational sessions from 10:00am to 12:00pm so attendees can gain a local vehicle for personal development and the chance to earn further accreditation points on the session itself. Trade day opening times will be midday to 8:00pm.

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Update: Pet Shop Software at PIAA Pet Expo on the Gold coast

October 9, 2015
2 Min read
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IMG_0944The Tower Systems Pet Shop Software stand at the PIAA Pet Expo on the Gold Coast yesterday and today is generating plenty of interest. We have been demonstrating fresh software on a range of shop floor flexible hardware.

It has been terrific catching up with Just For Pets stores using our specialist software as well as other the other 100+ retailers who partner with us and the suppliers we assist with EDI.

Yesterday on the stand we were very busy with plenty of new prospects meeting with us to look at the software and hear how our industry standard software is helping all sorts of pet retailers from specialist aquarium retailers to groomers to produce stores to traditional pet shops.

We are grateful for the opportunity.

If day one is anything to go buy, today will be excellent. We are loving the Pet Expo.

As the platinum sponsor of the national trade show we are thrilled to be supporting not only the industry association and all retailers but the other suppliers at this event. Our support has helped fund the event for the industry. It is this type of support and connection that helps independent pet retailers to compete agains national retailers.

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Retailers love the shop local campaign from our POS software company

October 9, 2015
1 Min read
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We are thrilled at the number of small business retailers engaging with the free marketing advice and collateral at our POS software company website. Any retailer can download the free posters and other materials and use them how they want to promote these marketing pitches for and through their businesses. Here are some of the free poster artwork Tower Systems has made available.

Screen Shot 2015-09-22 at 12.09.01 pm

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