Australian POS software for bear shops helps businesses grow

Bear shops in Australia are unique. They have unique technology needs. Using the specialty retail POS software from Tower Systems, Australian bear and collectible shops can relynonx the software to help:

  1. Attract more shoppers. easily transact online.
  2. Offer fast approval buy now pay later with immediate settlement.
  3. Guide existing shoppers to spend more.
  4. Track stock.
  5. Ensure you do not over buy.
  6. Mitigate shopper theft.
  7. Mitigate employee theft.
  8. Market based on specialty interest.
  9. Pre-sell.
  10. Offer package deals.
  11. Track serial numbers.
  12. Recognise shopper birthdays.
  13. Offer product care instructions.

These are just some of the ways the specialty retail facilities in the Tower Systems software for bear shops is useful to a very niche and specialist business. The software does far more too, like integrate with accounting software and direct link to e-commerce platforms for easily managed online sales.

We don’t develop software only for bear shops but we do develop software for jewellers, specialist gift shops and other businesses with needs similar to bear shops.

Special orders, LayBys, gift cards, pre-orders – they are all easily handled in our software. Our software can send customers notification when their order arrives.

You can also record the number of the bear sold for limited editions from Steiff, Charlie Bears and others.

On the receipt you can include your personal care information that adds value to the sale, showing off why buying from you is important to collectors.

We also have a unique loyalty facility bear collectors love and that can turn people into collectors.

Right across the business, our retail management software can help you run a more successful and enjoyable bear shop. We’d love to show you how.

Call us now and we can arrange a personal and obligation-free demonstration of our software to help you determine if our software is a good fit for your business. We would sincerely appreciate the opportunity to do this.

See the software live. Contact us for an obligation free demonstration: Email: sales@towersystems.com.au. Call: toll free 1300 662 957. SA / WA / VIC: Tim Batt. 0401 833 917. QLD / NT: Justin Randall.  0434 365 789. NSW / ACT / TAS: Nathan Morrison. 0417 568 148. Check us out online: www.towersystems.com.au.

This software is affordable. You can purchase it outright, lease it or rent it.

Supported by humans, in Australia. Our help desk is in Hawthorn, Victoria.

Training is personal. We come to your business and train you in the software.

Australian developed and supported POS software for independent toy shops

Australian toy shops have unique needs when it comes to POS software. Their needs reach beyond what is usual for POS software and into specialty areas, specific to toy shop businesses.

Smart toy retailers and toy shop managers understand the unique needs, needs that most POS software packages do not serve.

Thanks to our work with groups of toy retailers, key market wholesalers and working with switched-on toy shop managers, we have crafted in our specialty toy shop software tools and facilities that serve the unique needs of Australian independent toy shops.

We are not going to list the specialist tools here because that would only give a competitor a development list. Suffice to say our specialisation is deep and evolving. In fact, every update takes us further and further into specialisation for toy retailers.

We are grateful to our toy shops customers for their advice and guidance. Without them our software would not be as specialist as it is.

We build our specialty software by embedding ourselves in businesses and seeing first-hand the needs, watching employee interaction and customer engagement. This embedding is enlightening as it exposes our development experts to the real world and the result is wonderful for the software, fo our customers and for us.

Our Toy Shop Software also offers:

  1. Catalogue management – where pricing for catalogue items runs for the duration of the promotion, under your control.
  2. Integrated instant approval buy now pay later tools.
  3. Easy loading of electronic invoices from your suppliers.
  4. Linking to a website for online sales.
  5. Easily handling BOGO (buy 1 get 1 free) or other up-sell offers.
  6. Linking to Xero to cut bookkeeping and external accounting costs.
  7. Rewarding loyal shoppers with points, cash off their next purchase or a mixture – with you having complete control over the rules.
  8. Easy to use LayBy.

See the software live. Contact us for an obligation free demonstration:

  1. Email: sales@towersystems.com.au.
  2. Call: toll free 1300 662 957.
  3. SA / WA / VIC. Tim Batt. 0401 833 917.
  4. QLD / NT. Justin Randall. 0434 365 789.
  5. NSW / ACT / TAS. Nathan Morrison. 0417 568 148.
  6. Check us out online: www.towersystems.com.au

Here at Tower Systems we love working with independent small business retailers like toy retailers. We deliver beautiful software and support this with small business passion.

The best newsagency software in Australia

It is easy to claim that you offer the best newsagency software in Australia. The challenge is to prove it.

For Tower Systems, the proof is in the numbers. More newsagents have chosen the Tower software than any other. Around three times more.

With close to 1,800 newsagent customers and around 3,200 newsagency businesses in the channel and six other newsagency software companies and the knowledge of the Tower newsagency customer base at close to 1,800, the numbers are compelling.

We are grateful to Australian newsagents for their support.

Free small business POS software e-commerce workshops start today

How to win new customers and increase revenue with a POS software connected website for your type of business

At this practical, jargon-free, workshop we will show through, several live case-studies, the value of a POS software connected website. We will:·

  1. Show how a good website / POS solution can land more shoppers in your physical shop, more than you think, and help you sell 24/7.·
  2. Explain how to get to the top Google results, and stay there
  3. Share how a website we launched a year ago did more than $500,000 in sales. We will unpack for you everything we did to drive success.
  4. Compare Shopify / WooCommerce and Magento and explain why each is good in their own right.
  5. Share practical experience on order fulfilment using Australia Post and others and how to handle freight costs.
  6. Explain payment options and how to leverage them for more sales.
  7. Demonstrate the commercial value of the right POS software / website connection.·
  8. Explain photos, descriptions and other things, day to day things, which web developers often miss.·
  9. Answer all your questions.

The knowledge we will share will enable you to compete better online and in-store. Click on your preferred city location to book now.

  1. MELBOURNE: Feb. 28, 10am @ Pullman Hotel East Melbourne
  2. HOBART: Mar. 1, 10am @ Rydges Hobart.
  3. BRISBANE: Mar. 2, 9am @ RiverView Hotel, Kingsford Smith Drive.
  4. ADELAIDE: Mar. 7, 10am @ Rydges South Park
  5. PERTH: Mar. 8, 10am @ Crown Towers.
  6. SYDNEY: Mar. 9. 10am Sydney Hilton, George Street. Level 1.

We are inviting any retailer in the channels in which we serve with POS software for that channel: giftsjewellersbikestoysfishing/outdoorsgarden centrespet shopsproducefirearms, adult shops and newsagents.

If you are actively in the market for new POS software and / or a website for your business, we would consider flying you in for one of these workshops at no cost to you.

To qualify for a free flight, drop us a line at sales@towersystems.com.au and one of our expert account managers will have a chat with you. Alternatively, call the account manager for your state / territory:

  1. WA / SA/ VIC: Tim Batt. 0401 833 917.
  2. NSW / ACT / TAS: Nathan Morrison. 0417 568 148.
  3. QLD / NT: Justin Randall. 0434 365 789.

In addition to owning Tower Systems, we also own and operate retail businesses and through these seven different public-facing websites.

This practical session leverages our personal web connected retailer experience to help you navigate in-store and online opportunities. I promise, it will not be death by PowerPoint. Rather, the focus will be on real examples, live examples, as they will be more valuable to providing understanding.

I will be at each session. I hope to see you there. Book now, online.

Mark Fletcher
Managing Director
Tower Systems International (Aust.) Pty Ltd
M | 0418 321 338.
E | mark@towersystems.com.au.

Here’s our stand at the Sydney Gift Fair

We are loving the location we have at the Sydney Gift Fair, the space, the openness. It allows a professional pitch to small business retailers. Plenty of people have been stopping by to talk and check out our software and discuss retail business websites.

With two days to go we are excited for the opportunity ties and the people we will meet.

This is a valuable event for us for reasons beyond connecting with prospective customers. We get to say g’day to existing customers and talk with suppliers. The trade show works on a range of levels.

We love it and are grateful for the opportunity.

We are loving the Sydney Gift Fair

This is proving to be a terrific show with wonderful new connections being made as well as reconnecting with existing customers.

We love our location in the Gift Fair. The first two days here have been terrific.

People are reacting well to our new POS software.

Yesterday, we figured this is our Twentieth Gift Fair. We are proud to be the most consistent POS software participant.

Tower Systems!

Finding optimism in small business retail

Every day can be tough in small business. You can feel like the big competitors are winning and that you can’t climb the mountain to compete. You may not know where to start.

There are green shoots of good news and opportunities in every small and independent retail business. The key is to find these and to leverage them for more success.

A green shoot is a product or a category of products or a supplier performing above average in the business. Often, these successes have gone unnoticed.

We were working with a retailer recently who said business was down by 20% and they did not know what to do. It turned out that the best performing product category in their business was ‘failing’ for six months because they had not replenished stock.

They invested, instead, on new lines that had not gone as well as the successful product.

They, in part, created their own downward spiral and had not looked at their business data to understand that contributed to the problems they were confronting.

Once they realised the situation, they re-stocked the successful range of products and numbers started to improve. More important, their confidence level grew and with this their business decisions improved.

There are opportunities for optimism in every business.

Finding optimism is like mining, you have to look for it, sometimes for a long time. It is there, though, in every retail business.

As soon as you hear yourself talking your business down, STOP. Look at your data, look for the good news. That is what you need to think and talk about.

By looking at your data, we mean looking at year on year, quarter on quarter or month on month comparison data for departments, categories, suppliers or even individual products. Look for growth and once you see growth, think about what you can do with and around the products achieving growth so that you can achieve other growth.

Any product achieving year on year increases in unit sales is a product to be appreciated, nurtured and used to help grow other products that can sell to the same customer.

This is how you grow optimism. Find those small green shoots, leverage them with some small steps and, over time, build more success for your business.

While overall revenue, traffic count and profitability may be down, growth even at the smallest data point, such as for one or two products, could be enough to get you looking at your business differently.

In the Tower Systems POS software, the best initial reports for good news are: Monthly Sales Comparison (department level, category level and / or supplier level), the 10×10 Report, Ranked Sales Report (by units) for one period and then for the comparative period.

We’re here to help you find the good news in your business. Your business data is the key.

Software for adult shops makes running businesses easier

The Tower Systems software for adult shops is designed to serve the needs of the retail businesses in this unique specialty retail channel.

Using our specialist retail software for adult shops, these businesses can easily handle:

  1. Age checking on sales.
  2. Product care instructions.
  3. Customer detail tracking where required.
  4. Discrete receipts.
  5. Gift purchase receipts.
  6. Gift vouchers enabling people to give a gift without being specific as to the purchase.
  7. Product swap out there a shopper returns an item for a part credit to the next item.
  8. Special orders.
  9. ordering based on what is selling. This need is different in adult shops compared to usual retail.
  10. LayBy.

Thanks to wonderful support from existing adult shop customers, Tower Systems is able to provide a wonderful solution that continues to evolve.

Warning to small business retailers: cheap hardware sucks!

You get what you pay for when it comes to computer hardware.

Buy cheap and it will cost you the same or more over time than the quality, bran d name, hardware you may think is too expensive today.

It makes us sad when we see companies selling cheap hardware to retailers. Usually, this is hardware not suited to the job of robust retail. Sometimes, it is secondhand hardware refurbished to look new. Other times, it is hardware sold as X when, in fact, it is Y … slower, less capable.

Cheap hardware is cheap for a reason. Corners have been cut on quality, speed, capacity or all three or a mixture thereof. It is cheap for a reason.

Cheap hardware is false economy, a poor business decision.

Too often we see small business retailers ripped off by slick sales people who spin and spin and quickly confuse retailers into buying what they think is a quality ideal solution when, in fact, it is a cheap and inappropriate solution.

Cheap hardware sucks. It is not cheap in the long run for a business.

Here at Tower Systems, our hardware is more expensive. For computers, we use HP, Hewlett Packard. High quality. backed by an on-site warranty. Fast. We use it ourselves, in our businesses.

Buyer beware is the best advice anyone can give when it comes to buying hardware for your retail business.

How one Australian retail business added $25,000 in revenue in six months, from customers they never met

Tower Systems helped one small Australian business add $25,000 in revenue in the back half of 2017 through online sales to shoppers who ever set foot in the business.

The business was already using the Tower Systems POS software. They hooked up to one of our pub lic websites, which took seconds. Pretty soon the sales started rolling in.

$25,000 in incremental business at 50% GP. Some of those shoppers have developed a relationship with the business for on-going purchases.

Yes, any business can increase online sales, especially in the hours the business is closed.

  1. Transacting is easy.
  2. Handling freight is simple.
  3. Paperwork is a breeze.
  4. Maintaining a single and accurate inventory record is a dream.
  5. Fulfilment is structured, accurate and takes no time.
  6. Increasing the return on inventory investment is loved.
  7. It makes the business more valuable.

As retailers ourselves we understand the value of a POS software connected website. We bring this knowledge from our retail experience to play in our POS software development work. This is another way we are different to other POS software companies.

Turning on retailers to web offerings is easy for us as we are a one stop shop in this area. It is part of a suite of in-store and online solutions we offer retailers to help them achieve greater business success.

7 reasons Australian retailers should have their websites developed in Australia

While there are many reasons Australian retail businesses child have websites developed in Australia by Australian developer companies, here are the top reasons.

  1. Local knowledge. Understanding how retail is transacted is Australia is vital. From the terms used to the local Aussie style. There are often disconnects when offshore web developers are used and they do not understand Australian nuances.
  2. Easy local access. Being able to talk with a web developer during your office hours and even face to face are factors key to successful website deployment.
  3. Appropriate design. There is an extraordinary difference in the design aesthetic from an Australian designer to an offshore one. By design, we mean the look and feel. You want a website that accurately reflect your business, the look and feel of your business as you see it.
  4. Collaboration. Thanks to easy local Aussie access you can collaborate along the way. With an offshore solution language and other factors make collaboration challenging.
  5. Flexibility. Working with a local web developer you are dealing with a one stop shop. With offshore developers there is often an Australian front business. They translate your requirements. Too often, things are lost in translation.
  6. Tweaking. Once you go live you will want to tweak the site. With offshore developers this is hard because contracts are usually fixed or, sometimes, the company disappears. They are cheap for a reason.
  7. Local jobs. If yours is a local retail business and you want people to shop local to support the local economy. Do it yourself. lead by example.

There are many more reasons. While there is o doubt that offshore web development is cheaper, often that turns out to be false economy.

Tower Systems offers wonderful POS software for speciality retailers from ur POS division and beautiful Aussie developed websites from ur web division.

As an Australian POS software company, we are proud to serve in excess of 3,500 Aussie independent small retail businesses across a range of retail channels. Through our work, we help local Aussie businesses grow and become stronger. This is central to our mission. We believe in small business and Aussie small business especially.

GARDEN CENTRE SPECIFIC FACILITIES IN THE TOWER GARDEN CENTRE SOFTWARE HELP YOU BETTER LEVERAGE YOUR POINTS OF DIFFERENCE.

Every day is a battle in independent small business, especially where you have a giant of a competitor outspending you on advertising. This is so true in the garden centre space.

We think the best way for any independent garden centre to compete is to leverage your points of difference, at every opportunity.

Software from Tower Systems has facilities designed specifically for garden centres, to enable them to do this, to leverage their point of difference at each touchpoint.

This non-tech article outlines these facilities. It represents business level advice we provide to garden centre owners and managers using our software. It reflects advice in addition to comprehensive technical advice, help and training on our software.

We believe that the more you leverage the specialisation in your business the more you differentiate your business from big business competitors. We are in an era where specialisation matters in businesses like yours, and ours.

  1. Special customer orders. This is the ability to order stock from a supplier for a specific customer. On arrival of the stock item, a barcode is printed with the customer name, for placement on to the product. The software can be set to send an alert to the customer by text or email, advising the arrival of the goods into the store. Customers love this personalisation. Better still, pitch an offer to customers prior to ordering from suppliers. Pre-sell. Get a non-refundable deposit. Then place your order.
  2. Share knowledge. On receipts and other touchpoint documents, include local knowledge by product or generally that shows your business as being expert. The more you do this, the more you share knowledge about garden care in your local area, the more you differentiate your business.
  3. Make what you sell. Using the manufactured goods facilities in the software it is easy to make goods. For example, you might put together a plant, a pot and a bag of nutrients as a pack. This is your pack, only available from you. It is easy to setup, sell and manage. This is a valuable point of difference.
  4. Reward your regular shoppers with a coffee card type offer. For example, buy ten plants priced at $15.00 or more and get the 11th plant for free. The software can track the purchases, ensuring your shoppers get their reward if they buy within the rules you establish.
  5. Club / community group deals / pricing. A great way to win new shoppers is through a community group. You can publish a card or voucher enabling members of a group to present this for a discount on each purchase. The software can track the purchases and at a designated time you can give the group a rebate in return for their member loyalty. Consider being flexible of what constitutes a club. It could be that people who like to fish with a particular person are in a ‘club’. The more groups and people you have talking about your business the better.
  6. Instant loyalty rewards. Another way we can help maximise sales is with an instant loyalty reward. This is particularly useful where you see shoppers once a year or quite infrequently as is often the case in fishing and outdoor businesses. Using rules that you control, a receipt can include a voucher offering a specific amount off the next purchase if that purchase is made in a timeframe you set. An average 19% redemption rate for the vouchers with a third redeemed the day of purchase. Male shoppers are far more likely to redeem the day of purchase. This instant loyalty reward facility is another way we serve your type of business. In the software, we call it discount vouchers.
  7. Easily create a quote based on what a customer wants. If they decide to proceed, the quote can be actioned quickly and easily.
  8. Hazardous goods. Include appropriate warnings on documents provided with hazardous goods for the protection of your customers and your business.
  9. As plants in-store grow, report them and increase their sale price.
  10. Label for outdoors. Using our weatherproof labels, confidently label products out on the lot so they can be scanned regardless of weather conditions.
  11. Leverage events. Using this new facility, added Q1 2018, you can market to shoppers based on interests, past purchases, birthdays and other date related events in and around their lives. For example, you could run an email campaign for all who purchased a particular type of plant and offer advice on seasonal care to local conditions.
  12. Sell by weight. This is easy and accurate.
  13. Your marketing group or product suppliers can provide data files for any catalogues in which you participate. You can load these into the software making it easy to offer catalogue prices through the term of the catalogue offer.
  14. Gift vouchers. Sell customers who can’t decide what gift to purchase a gift voucher. Load on to this voucher any amount the customer wants. You set the rules on expiry and other voucher handling.
  15. Supplier comparison. Since you can purchase some items from multiple suppliers, use smart reports in the software to compare the performance of your various suppliers.
  16. Integrated in retailer is this buy now pay later finance option. You are settled quickly by the funder and the costs are like credit card costs. This can work better than LayBy in that you do not need to manage the goods in-store.
  17. You have complete control over how this is setup including the terms, rules and more.
  18. Manage remotely. Plenty of our business owners are not in their businesses regularly. Our software has facilities that enable easy remote tracking and management. Some are obvious while others are hidden and secure, giving you peace of mind that you can leave your business.

POS software touch points help small business retailers benefit

Tower Systems provides these touch point services to all retailers using its Australian designed POS software. They are services we have found small business retailers appreciate and enjoy. These services are provided at no additional cost:

  1. Small Business Support. Through a range of creative and management services we help small business in myriad ways including marketing, supporter, planning and more. Our experience in a range of retail channels, including as owing small business retail shops ourselves, positions us to offer these pro bono services to help.
  2. Theft check. A business data assessment and analysis to determine if employee theft is occurring in the business. We have people who have been used by police and prosecutors to testify as expert witnesses in successful prosecutions.
  3. Business check. One of our senior analysts researches the data being cultivated by the software for the business. A report is prepared on what can be seen in the data. The goal of this assessment is to provide insights the retailer might otherwise not have seen for themselves.
  4. User meetings. We host two cycles of user meetings each year – in the first and second half of the year. These are in capital cities and major regional centres. The user meetings provide free training and an open Q&A session. They are always attended by senior management from Tower Systems.
  5. Online training workshops. These are held for all Tower customers. Access is free. They can connect and participate from anywhere in the world.
  6. Tower Systems has a structured approach to escalation of any issue about which a customer may be unhappy. This facilitates getting the issue outside the help desk and in front of the leadership team for more independent assessment.
  7. Supplier engagement. Tower Systems has a structured approach to working with suppliers to facilitate seamless connection when it comes to business data. This process sees many suppliers already participating.
  8. One-on-one training. Up to two hours of personal individual training each year.

Tower Systems is grateful to the support of its 3,500+ customers that enable it is provide these and other services in support of small business retailers. This is what we do. We love it!

Free training for small business POS software customers

Australian POS software company Tower Systems offers unlimited personal, one or one, training for small business retailers using its software.

Months after the system is installed, customers can contact the Tower team and request more training and it is scheduled. The training is tailored to the specific needs of each business. It can be structured or simply follow a Q&A approach. The customer is always in control.

By not limiting training, Tower Systems gives customers complete control over how well they know the software and through this the benefits they leverage from use of the software.

This personal one-on-one training is delivered by someone from within the company, someone Australian based, someone with excellent product knowledge. Yes, the company takes the provision of additional training seriously because we know the benefits for our customers and for us.

Access to training is something small business retailers should assess when they compare POS software companies. They should look at the training, engage with us and add an assessment of this to their assessment of the appropriateness of the software and the software company as partners for their business.

In addition to the free personal training provided by Tower Systems, the company also hosts weekly group training workshops as well as other training opportunities.

On top of the personal training and group training workshops, the company also provides access to written and video training materials. These can be accessed 24/7, online, through our customer service portal, a comprehensive suite of facilities that help small business retailers learn at their own pace and to the needs of their specific businesses.

Training is important. We think too many POS software companies promote but do not deliver. Here at Tower we deliver because we are retailers too, owning shops where our software is used. This experience in retail helps us provide better service more attuned to users rather than the POS software company.

So, look at our POS software training, check it out, use it as a point of reference when considering the POS software for your business. We’re here to help. Were take our motto seriously, every day.

Bike shop software best for independent bike shops

More than 200 bike retail businesses use the specialist bike shop software from Australian POS software co. Tower Systems. This makes the Tower Bike Shop Software the most widely used software in this specialist retail channel.

Just as someone buying a bike is best to turn to an expert, so to should a bike shop owner looking for bike shop software turn to an expert.

The best way to assess a bike shop software package is during a demonstration live for your business, based on your specific needs. It is this in-store presentation and after-purchase training that bike shop owners and employees love about Tower Systems.

To consider the Tower Bike Shop Software for your business, call one of our account managers and they will arrange a personal face-to-face demonstration where you can have your questions answered and where you can see the software for yourself in your own situation.

Bike retailers love the Tower Bike Shop Software for many reasons:

  1. It is software designed specifically for bike retailers.
  2. Includes bike workshop management facilities.
  3. Excellent shopper loyalty facilities with four different loyalty approaches available.
  4. Regularly updated software. You choose when you update – to suit your business.
  5. Software enhancements based on bike shop user suggestions.
  6. Live in-store face-to-face training.
  7. More than 130 training videos for refresher training.
  8. Live help desk support where you talk to a human on the phone. No faceless email type support here.
  9. Electronic invoice and stock file connections with bike shop suppliers.
  10. Free weekly online user workshops for bike shop owners and staff offering group training and networking opportunities.
  11. Large user community. More users = more value for you.
  12. Australian made.

No matter what size your bike shop, this software is certain to be ideal given that it’s already in use in large and small bike retail businesses.

Our latest release of our bike shop software is this week, February 2018. It is wonderful fresh software packed with benefits bike retailers will love.

Any of our specialist Bike Shop Software account managers at Tower Systems can connect you with a user near you who can share their experiences.

Read more at www.towersystems.com.au.