The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

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Serial number tracking in POS software helps local retailers more completely track inventory

November 14, 2023
2 Min read
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The POS software from Tower Systems offers serial number tracking of products sold.

From the moment an inventory item with a serial number arrives in the business it can be tracked easily and accurately.

This is a powerful point of difference for the POS software as serial number tracking is not common in POS software solutions.

Developed originally for jewellers, the serial number tracking facilities have been found to be useful for bike retailers, farm supply businesses, firearms dealers, collectible businesses, sewing machine business and more.

Using the Tower Systems POS software, retailers can record the serial numbers of all items arriving in-store that have unique serial numbers. These can be tracked at the point of sale. They can also be tracked for warranty, servicing, valuation and insurance purposes. Stores can also record serial numbers only when they sell – when they record, at arrival or sale, is up to them.

The serial number tracking facilities in the POS software become valuable in almost any retail situation in which they are used.

Thera are some retail sectors where suppliers require the tracking of product serial numbers at the point of sale. There are some regulatory situations where tracking serial numbers is key. Doing this through the POS software brings certainty and consistency to retail businesses.

Tower Systems is proud to offer serial number tracking in its POS software. We are grateful to the many suppliers and retailers who have guided us on this over the years, keeping us on top of the needs of all stakeholders in this serial number tracking space.

Serial number tracking in our POS software has been available for many years. Sure, it has been enhanced over time as needs have evolved, but we first started offering it in software we sold close to 20 years ago. Of course, the software we sell today is completely different, made for today, for today’s needs.

Using the serial number tracking tools in our POS software, retailers can also maintain good records that are useful for themselves in their own management of their businesses.

Find out more at our POS software business website: www.towersystems.com.au.

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Comparing Epos Now to Tower Systems POS software

November 13, 2023
2 Min read
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We are asked to compare our software to other software from time to time. Over the weekend it was Epos Now we were asked to compare our POS software to.

We’ve not used Epos Now. But we have checked out the facilities listed on their website, and compared these to what we know about our software.

Here are the things we would highlight to anyone considering Epos Now for their business in Australia.

  • We are an Australian software company making software here for local Aussie businesses.
  • Our customer service support in Australian based.
  • There is no extra cost for being able to import invoices or stock files.
  • There is no extra cost to link to Shopify, Big Commerce or others with which we have an integration.
  • There is no extra cost for delivery management facilities.
  • There is no extra cost for integrations to accounting or roster management apps.
  • There is no extra cost for loyalty facilities.
  • There is no lock-in contract, no minimum contract period, no requirement that you give any notice period.
  • You can choose your own hardware.
  • You are not required to use any specific payments platform.
  • There is a library of up to date training videos for you and your staff to learn when and where they choose.
  • The Tower Systems contract is 2 pages long, and it’s in plain English.
  • Our price is our price. There is no pricing time-bomb, no pressure deal, nothing seeking to get you to say yes right away.

Take your time, consider your software needs, ensure that the software meets your needs. Then, read the contract. Only then, if you are happy, proceed with the software of your choice.

Choosing the right software fort your business is a vital business decision. Get it right and you could prosper. Get it wrong and your costs could be far more than you are prepared for.

If you are comparing Epos Now and Tower Systems POS software, talk to a human. Tower Systems is human staffed, with locals. We love talking. retail with retailers. If we think we’re not right for you, we will say so right away.

We are no pressure POS software company.  We want retailers to be happy, confident and prosperous.

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Lessons for local small business retailers from the Optus outage

November 10, 2023
2 Min read
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While the actual cause of the Optus outage on Wednesday has not yet been detailed, the outage itself encourages us to work on our businesses, to ensure we are better protected.

  1. Check your network. Make sure routers are current. Talk to your ISP about a more current replacement.
  2. Check your computers. Dust is a killer. Power off, remove the cover, take it outside and use a can of air to clean.
  3. Document your computer’s and network. List everything you have and who is responsible for each. We often receive support calls for items not supplied by us and not known about by us.
  4. Check your backups. Get the most recent one restored to ensure it is backing up everything you need.
  5. Use a cloud backup service for in-store and offsite storage.
  6. Have a plan. If your network, computer system or EFTPOS is down, what’s your plan? Document it. Train all staff. Make sure everyone knows the plan and where to find it.
  7. Consider redundancies, like a mobile phone on a different network in case your main network is down, a secondary EFTPOS box for payments should that be down.

First responders are good at what they do because they plan and drill, such that responding is muscle-memory. What happened with Optus is a reminder to be prepared in local retail so you are less impacted.

This advice was first provided to Tower Systems POS software customers in a customer support email. It’s good advice any business could / should follow at the very least. We kept it brief to ensure it’s read and actioned. We kept the language simple to ensure it is accessible to all.

For sure we have no real idea what caused the Optus outage. But we do know that following this advice we have shared will better prepare local retail businesses for tech challenges they may face themselves.

The best time to prepare for a disaster, no matter how big or small, is well in advance of the disaster. The steps we have outlined here are simple to follow and achievable in any business regardless of technical skill set.

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Do good in the community with charity boxed Christmas cards

November 10, 2023
3 Min read
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Christmas all about connecting with others, and what better way than through a charity boxed Christmas card.

At www.myornaments.com.au we offer charity boxed Christmas cards. This is a website we built, connected to a shop we run. That’s right, we are a POS software company that runs shops and online businesses. We do this to walk in the shoes of our customers.

If you’re looking for a way to make your Christmas greetings extra special, consider buying charity boxed Christmas cards as each box purchased supports a local Aussie charity, enhancing the good delivered through your purchase and sending of the cards.

The charity boxed Christmas cards support many charities and they’re often printed right here in Australia, so you can feel good about supporting your local community.

At MyOrnaments, we have a wide selection of charity boxed Christmas cards to choose from, with many different packs available. We also offer a variety of designs and price points, so you’re sure to find the perfect cards for your loved ones.

Whether you’re sending cards to clients, staff, or community members, charity boxed Christmas cards are a great way to show your appreciation and support. And with so many different charities to choose from, you can find a card that benefits a cause that’s close to your heart.

What we are doing with charity boxed Christmas cards at our www.myornaments.com.au website is another example of how Tower Systems plays outside what is usual for a POS software company. By using the software and websites we make ourselves we are thankful to have a user perspective on our software and services. This changes what we do and how we do it.

You can’t buy the insights of someone using your software. We have learnt so much by being our own customer, not only selling charity boxed Christmas cards at www.myornaments.com.au but with so many other things we do in businesses we run that use our POS software.

Managing inventory, connecting to the POS, calculating freight and handling special price point offers is part of what Tower Systems has created at the MyOrnaments shop and part of what brings the charity boxed Christmas card 0ffer to life. We are proud to have this website as part of our calling card mix of websites we have developed, to show the comprehensive nature of what we  offer.

Now, think about buying charity boxed Christmas cards for your customers, friends, neighbours and others this Christmas and spreading not only greetings but the feeling of doing good in the community. That’s a wonderful Christmas spirit.

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Tower Systems first with Linkly Cloud POS software integration

November 10, 2023
2 Min read
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We are grateful for the opportunity and proud to deliver a world first – a POS software integration with Linkly Cloud.

That’s right, we have retailers live with our Tower Systems POS software connected to Linkly Cloud for EFTPOS transactions.

Tower Systems makes POS software for specialty retailers in a range of local specialty retail channels.

Linkly is all about Making every payment seamless.

Together, we have delivered a solution that helps retailers save time, cut mistakes and more easily compete with big business.

Local retailers keen for a seamless payee its integration and needing a POS solution that is capable, functional, enhanced and reliable – the Tower Systems Linkly Cloud partnership is worth considering.

Tower Systems integrated EFTPOS, connects your Retailer Point of Sale with your EFTPOS terminal, making it the fastest and easiest way to sell.

Tower Systems is not prescriptive to its retail business customers as to what payment gateway must be used. We let our retailers choose what is right for them. There is no financial penalty flowing from their choice either. Payments is their choice. We focus on making money from our software.

Being the first in the world to deliver this solution sees us helping those who will come after us. We’ve made it easier for them. We love being the innovators and appreciate the opportunities this affords us along the way.

Our purpose is to empower local retailers to thrive.

Almost everyone working at Tower Systems has experience working in local indie retail. All of our customers get a say in software enhancements.

We know the more we help local retailers thrive the more they will help us thrive.

We know that our software can make a difference in businesses for which it is made, and that our training and support can help businesses thrive.

Our software is made for specialty retailers, retailers in a range of channels like jewellers, garden centres, bike shops, toy shops, newsagents, pet shops, music shops, sewing shops, clothing shops, pool maintenance shops, garden landscape businesses, produce businesses, stockfeed businesses and fishing and outdoor shops.

If you are looking for a secure, fast and time-saving payments integration, Linlkly Cloud connected to the Tower Systems POS software is worth considering.

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17 ways POS software from Tower Systems helps local retailers thrive

November 9, 2023
3 Min read
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There are more than 17 ways local small business retailers can promote and market their local retail shops using the Tower Systems POS software, many more than 17 ways.

But, since we needed a catchy headline for this blog post, we figured we would list 17 for you, because 17 is authentic, and that is what we are, authentic. We are a local Aussie PSO software company that makes and supports POS software for local Aussie retailers.

Let’s get into it. Here are 17 ways local small business retailers can market their shops using POS software from Tower Systems:

  1. Include a promotional message on receipts. This image, or text, is auto-served, making the passive paper document a sales tool, giving you a good reason to include receipts.
  2. Send emails to customers based on past purchases.
  3. Send emails to customers based on timing indicating their next purchase is due.
  4. Sending emails to groups of customers with common interests inviting them to a shared event.
  5. Bundling and promoting BOGO, buy one get one free, or similar.
  6. Running a coffee cards loyalty stamp program but without the stamps. The more people buy, the closer they are to redeeming their free gift or purchase.
  7. Running discount vouchers that offer cash off the next purchase based on this purchase.
  8. Bundling kits made of individual items that then look like products unique to your business and therefore pitch you in a different light.
  9. Sharing product use information thereby adding value to the relationship with your business.
  10. Shopper loyalty. Old school. Points based. Collect points. redeem. Get stickier with a business.
  11. Converting loyalty points to vouchers and tending these to shoppers to encourage them to return, and spend.
  12. Sell online through a seamless Shopify link and through this reach people who do not shop locally near you.
  13. Manage tracking purchases by local club members encouraging the club and club members to support your business.
  14. See what sells with what and change product locations in the shop to leverage these data insights.
  15. Show shoppers using your software what is sourced locally, thereby encouraging local connectivity.
  16. Replenish so you have stock people want. Empty shelves can’t be sold. Replenishment is a marketing activity.
  17. Share local product use advice and insights with items you sell so people get more form their use.

We have shared this list as encouragement for any local indie small business retailer considering how they can promote their business.

Tower Systems makes POS software for local small business retailers. Our goal is to help you thrive.

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POS software connected websites

November 8, 2023
1 Min read
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We are proud to have delivered hundreds of websites for customers. We do this on a fixed price basis. The two e-commerce platforms we love the lost are Shopify and Big Commerce.

Here’s a list of more recently delivered new or significantly enhanced websites:

We have plenty more under development, across a range of retail channels and delivering access to a variety of tech. innovation. We bring our software development skills to our web development, providing solutions in a range of settings and to many different needs.

If you’d like to consider a new website for your business, please email sales@towersystems.com.au and we will get back to you.

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Garden centre software Evergreen Connect integration from Tower Systems helps garden centres thrive

November 5, 2023
3 Min read
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Tower Systems, a leading provider of POS software for garden centres, is helping more garden centres with its successful integration with Evergreen Connect for electronic invoices. This integration allows garden centres to import their Evergreen Connect invoices directly into their Tower Systems POS software, saving them time and money, and reducing mistakes.

Evergreen Connect is solution for plant stock sourcing. They aim to be the largest greenlife database in Australia and New Zealand with up to date information on who’s got what, where it is, and how to get it. At Evergreen Connect they pride themselves on using current technology to ensure up to date plant sourcing and supply information is easily available to the wholesale and retail nursery market and landscape industries.

The Tower Systems garden centre POS software is rich in features for garden centres, loaded with tools and reports that can help garden centre owners and staff run a more efficient and successful business. The software evolves through regular updates. Many of the changes delivered in the updates are suggested direct to their development team by their users. It’s a transparent and democratic process.

The integration of Tower Systems garden centre POS software with Evergreen Connect provides a number of benefits for garden centres, including:

  • Save time and money by importing invoices directly into your POS software
  • Improve accuracy by eliminating the need to manually enter invoice data
  • Streamline your workflow by automating the invoice process
  • Access to real-time data about your invoices
  • Fewer mistakes
  • Peace of mind
  • Consistency of data

The Evergreen Connect Garden Centre POS software integration from Tower Systems is another beneficial integration delivered by Tower Systems for specialty retailers in Australia and New Zealand. There is no extra cost for the integration, no unique or specialty tech requirements. All Garden Centres using the Tower Systems POS software have access to this.

The Garden Centre software from Tower Systems is benefits rich, including:

  1. Dispatch management tools: Effectively manage multiple trucks and deliveries per truck, ensuring smooth logistics for your business. Integration with Allotrac takes dispatch management to the next level.
  2. Loyalty marketing: Engage and retain customers with loyalty programs specifically designed for garden centres, helping you build lasting relationships and increase sales.
  3. Bulk material tracking: Easily track the purchase of raw materials in bulk, as well as the mixing and packaging of your own products, ensuring accurate inventory management.
  4. Local plant care information: Enhance customer experience by providing plant care information on receipts, enabling your customers to care for their purchases effectively.
  5. Flexible selling options: Sell products by weight, length, and even fractions, accommodating the diverse needs of your customers.
  6. Weatherproof product labels: Ensure your product labels withstand outdoor conditions, providing clear and legible information for your customers.
  7. Integrated roster options: Seamlessly integrate with popular rostering platforms like Deputy, Tanda, and Planday, simplifying employee scheduling and management.
  8. Digital receipts: Offer your customers the convenience of digital receipts through Slyp, reducing paper waste and enhancing the overall shopping experience.
  9. Comprehensive quote and invoice management: Streamline your quoting and invoicing processes with our comprehensive management solutions, ensuring accuracy and efficiency.

We are grateful to the large community of garden centres that we already serve. Their guidance and engagement helps us make better software and deliver more valuable benefits.

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Good gift shop software backed by retail experienced support can help a gift shop business succeed

November 5, 2023
3 Min read
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Choosing software for your gift shop could be among the most important decisions you will ever make for your gift shop business.

It’s not about the price of the gift shop software. rather, it is about the value, what you get from using the gift shop software.

More expensive software might do more, way more, and deliver a better financial return than you get from cheaper gift shop software or even free software.

Our advice for local small business retail gift shop owners in the form of questions to ask when considering new POS software for their gift shop, and, indeed, every business decision:

  • Will it make money for the business?
  • Will it save time?
  • Will it make the business more valuable?
  • Will it make you happier?

Here at Tower Systems we make software for Aussie local gift shops, software that helps you make more money, save time, make the business worth more and make you happier.

More important, we back our gift shop software with training by experienced retailers and support from experienced retailers. Our retail experience and experience with gift shops helps local gift shops maximise the value they harvest from using our gift shop software.

We are grateful to already serve more than 3,000 local retailers. We’d love to serve you. Call us on 1300 662 957 or email sales@towersystems.com.au.

From sales to special orders to pre-orders, from Xero integration to digital receipt integration, from loyalty that works to easy shopper postcode tracking, from smart ways to pitch shop local to featuring locally made products … our gift shop software is made for gift retailers, made to help you thrive.

Yes, for sure, good gift shop software backed by retail experienced support can help a gift shop business succeed. This is our goal here at Tower Systems. We love seeing local independent gift shops succeed for when this happens, the owners benefit, those who work in the business benefit, those who supply the business benefit and the local community benefits. we understand this and do our very best to help everyone maximise the opportunity of the gift shop software.

This is a Tower Systems difference, a commitment, something we work on because we live, breathe and understand local independent retail.

We are not your average software company. We are local people ourselves, serving local retailers. This provides a level of understanding that is differentiating, something on which gift shop owners can rely.

Choosing software for your gift shop could be among the most important decisions you will ever make for your gift shop business. Here at Tower Systems we understand and respect this.

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Newsagents are changing the local Aussie newsagency into something you may not recognise

November 5, 2023
4 Min read
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Hey happy Sunday Afternoon. My name is Mark Fetcher. I own Tower Systems and, since 1996, I’ve also owned and run a few newsagency businesses. I guess you could call me a newsagent. But I see the terms newsagent and newsagency as loaded with assumptions in the minds of listeners. Too many people think they what they were decades ago.

They are not.

If you think the local Aussie newsagency is dead, dying or has no future, I am writing this for you. Please take a moment to see that the reality may not match your assumptions.

Oh, and before we get too far, my POS software company makes software for newsagents to help them run more successful and relevant Newsagency businesses. We’re good at it too with three times more newsagents using our software than any other software company.

Now, back to my thoughts about how newsagents are changing their newsagency businesses.

Sure, some newsagencies have closed. The channel remains the biggest independent retail channel in Australia with 2,500+ retail outlets.

Today’s Aussie newsagency is more of a gift and homewares shop than ever before. It offers fun and on-trend gifts from impulse items to collector pieces worth thousands. Yes, there are newsagencies selling items worth thousands of dollars.

You’re still likely to see papers and magazines somewhere, but they are not the traffic drivers they once were. Also, the margin newsagents make from these is paltry as publishers have not kept up.

Some newsagents are big in coffee, and often it’s the best coffee in town. Some are big in pop culture, often being the local go-to shop for licensed product like Pokémon, Harry Potter, Disney and more.

Some are big in self-care, often bringing new brands to town and offering ethically sourced products from small makers.

Some are bookshops more so than newsagencies.

Some sell clothing.

Some are the best toy shop around offering fresh new toys and traditional family-loved staples.

One I know is an awesome baby shop in country Victoria.

Many have online shops that often are not selling the same products as you’ll find in the physical shop.

The local Aussie newsagency has changed, evolved. It’s most likely not what you think. But it is sure to have the best range of cards in town, in the entire region. And, many of these cared are designed and printed in Australia, with words from Australian writers. This matters because the local Aussie newsagency continues to help local Aussies express themselves, provide a hug well into the future as those cards given are usually kept.

If you think the local Aussie newsagency is dead, an old business or out of date, seek some out, see for yourself, and while you may find the odd one out of touch or challenged, most you visit will be vibrant, relevant, fun and appreciated. You’re likely to find businesses that challenge the expectations of the newsagencyshingle. That’s okay. What’s in a name anyway?!

Please don’t let your memory of years ago cloud what the local Aussie newsagency is today.

In other news, Tower Systems, has delivered more websites for newsagents. Here are some of the recent new websites:

In my own shops we have a number of websites doing terrific business:

All of these are connected to our newsagency software for syncing of inventory and sales between the physical and online shops.

See, the local Aussie newsagency has changed, often thanks to smart tech helping newsagents lead these changes.

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POS software Tyro payments integration helps small business retailers compete

November 5, 2023
2 Min read
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Close to 1,000 local small business retailers rely on the integration of Tyro payments with the Tower Systems POS software.

The integration Tower Systems delivers in its POS software to Tyro payments is secure, fast, safe and well proven over many years. Plus, it has been enhanced to be a current level tech solution for small business retailers.

This is an integration delivered without any penalty cost to retailers, without the need for additional software or a per transaction cost.

As a partner of Tyro from the outset of the Tyro business, Tower Systems has been at the forefront of Tyro advances, encouraging the company to innovate as Tower itself has innovated through its small business retail management POS software. The Tyro payments integration today benefits from the championing from Tower.

From the Point of Sale screen in the POS software, Tyro is instantly and easily accessible for contactless payments as well as chip and pin. Customers can also benefit from the Tower Systems entirely portable POS software where POS is taken on the road for out of store sales using a tablet or iPad to access the Tower software and through this Tyro EFTPOS payments platform.

Tower Systems small business retailers love Tyro EFTPOS for its speed, accuracy, ease of use and settlement options.

The Tyro EFTPOS payments / Tower Systems partnership is one on which small business retailers can rely as an alternative to the big bank approach. It’s fast, secure, safe and time saving. It is a solution for these times, an alternative to POS solutions that impose per transaction costs for payments processing.

More Point of Sale (POS) software companies have shifted focus to sourcing revenue from each transaction completed in retail businesses using their software.

Some even impose a penalty on retailers who choose to use payment methods that do not provide the software company the revenue share.

We think this is what makes the approach a tax. It’s a cost of business retailers using such POS software systems are unable to avoid, unless they switch software.

The integration delivered with Tyro payments is fine of plenty of payments platform integration from Tower Systems. We think it is vital that retailers get to choose the payments platform that works best for their business needs.

Tower Systems is a software company, not a tax collector.

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5 ways small business retailers can use POS software to help improve sales counter workflow

November 2, 2023
2 Min read
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Here are 5 valuable and easy to implement ways retailers use our Point of Sale software (POS software) to reduce labour costs in their local retail businesses:

  1. Sales counter workflow. Smooth. Easy. Smart. Accurate. Few keystrokes. Easy for even casual staff who are not in the business often. In our POS software it is smart, efficient, streamlined and labour cost saving.
  2. Match revenue and roster. Focussing on rostering to revenue and revenue opportunity is a challenge for small business retailers. Tools in the POS software from Tower Systems help indie retailers do this with ease and consistency. These are tools retailers love as they can drive revenue reduction and / or labour cost reduction.
  3. Smart stock control including reordering. By eliminating manual processes around placing orders for replenishment stock, retailers are able to, in one place and at one time, accurately create orders based on business performance data.  By ordering based on business activity (sales) the business do working based on success rather than gut feel. A business switching to ordering from within their Point of sale system can expect to free up cash by reducing non-performing stock. This process is further improved through digitally engaged supplier relationships.
  4. Customer management including accounts and loyalty. Through computer-based customer accounts and loyalty management, the retail business is able to transact with customers accurately, in a timely manner and in a way which puts customers first.  Generating monthly customer statements, for example, could take a few minutes whereas manual processes could take many hours and face challenges with accuracy.
  5. Fact assisted decision making.  Too many retail businesses spend too much time spinning their wheels pursuing decisions because they are not using business facts to feed these decisions.  All to often we see poor business decisions made based on emotion and or ignorance rather than historical business data.  Replace the error prone and fact-less approach with a fact-based approach and a business will soon find that decisions are more right than wrong.  Retail businesses can bank on the results.

These are just 5 of the ways in which our Point of Sale software helps 3,500+ small business retailers in Australian and New Zealand to improve the management of their businesses, streamline processes and drive more efficient allocation of labour resources.

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Christmas marketing tips for local small business retailers

November 1, 2023
2 Min read
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It’s November 1. The countdown to Christmas is well and truly under way. The next 8 weeks are probably the most important weeks of trade for most retailers.

Here are some free tips to help you make the most of the opportunities, to help you separate your business from the Christmas noise.

Over the next 8 weeks most retailers will pound hard Christmas products, sales and opportunities. Many will be loud, screeching for people to look at them. In local retail businesses it’s hard to compete with the noise of national retailers.

The best advice we think we can give local retailers is to have fun, enjoy yourselves, help customers enjoy themselves.

In your social media posts, focus on having fun and sharing joyful stories.

In your window, be local, shine a light on local talents from kids to retirees. have your shop software people want to visit to see their friends and neighbours and themselves reflected.

In your shop be sure to keep it light, relaxed and fun.

We could give you a list of things to do. Not this year. This year we think you’ll get more value from a relaxed and fun-focussed Christmas season. let the others do the heavy lifting with Christmas noise. In your shop let people relax and catch their breath.

Being calm and relaxing will separate your shop, get it known for being this place rather than the shrill and bustle of Christmas retail elsewhere.

Make it easy, too. People often talk about how hard Christmas is. Be the business that makes it easy. The ways to do this are have bundled gifts ready to go, pre-bagged or wrapped, with some card selections that are relevant, offer easy payment options including buy now pay later, free wrapping, better shop floor help, guide buying advice or tips on perfect gifts no one else will think of. Consider making Christmas easy as being a key part of your messaging.

You could also help your shoppers help others. Setup a whiteboard or sheets of butcher’s paper, yes keep it simple. Get customers to write gift suggestions under different age/gender groups. For example: Girls 18 – 25, Boys 55+. Encourage your customers to help each other.

Stand out this Christmas by being different, calm, relaxed, fun. Shoppers will notice this, and appreciate what you have done.

Have an awesome run up to Christmas!

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When is a software company not a software company?

October 30, 2023
2 Min read
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When they become a tax collector.

More Point of Sale (POS) software companies have shifted focus to sourcing revenue from each transaction completes in retail businesses using their software.

Some even impose a penalty on retailers who choose to use payment methods that do not provide the software company the revenue share opportunity.

We think this is what makes the approach a tax. It’s a cost of business retailers using such POS software systems are unable to avoid, unless they switch software.

The software companies imposing this charge, imposing the requirement that retailers use their payments platform, off of which the software companies profit, say they are doing it to fund software development, to make their products better.

Software companies used to fund development out of software sales and software rental. Plenty of us still do.

By disconnecting the revenue from the sale or rental of the software and binding it to every sale undertakes in a retail business using the software, a software company shifts focus, we think.

One thing local small business retailers hate is imposed fees. That’s what some software companies are doing with this demanded clip from each transaction.

We think better software is created when the success of a software development business depends on the continuous improvement of the software it offers.

Selling or renting the software is clean, neat, and what many of us went into business to do. Pivoting to being a tax collector may offer a revenue bump today, it won’t last.

Retailers will see the per transaction charge for what it is. Software companies imposing the tax will eventually hunt down another thing behind which they can increase revenue. They’d be better off backing themselves and making better software.

Just as local retailers are vital to the local communities in which they live and serve, our locally based POS software company is vital to the community of local retailers and local IT professionals.

Tower Systems is a software company, not a tax collector.

Tower Systems is a small business focussed POS software company developing, and supporting POS software for niche specialty retailers.

Jewellers, garden centres, bike shops, toy shops, produce businesses, farm supply businesses, fishing shops, pet shops, charity businesses, landscape gardening businesses, antique shops, sewing shops, haberdashery businesses, newsagents and more benefit from this software.

Find out more at www.towersystems.com.au Call 1300 662 957 or email sales@towersystems.com.au

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