Tower Systems refuses to block users from accessing their software or business data should they choose to not continue with support coverage. Not all software companies are the same. Click on the image for a larger version of a photo of a screen which appeared on a computer in one newsagency earlier this year. Contact with the company left them with no doubt that they would be blocked from accessing their software and their business data if they did not pay the support fee.
As I said at the start of this post, Tower Systems does not block access. Our view is that once a business buys our computer software, they have a licence to use the software for as long as they like and without any requirement to pay annual support fees.
While the majority of our users do pay a support fee, it is their choice and not done as a result of blackmail to give them access to their own business data.