The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

Latest stories

Gift shop POS software made for local independent gift shops

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Designed specifically for local, independent gift shops, the Tower Systems gift shop POS software streamlines gift shop operations. From sales and ordering to inventory management and customer insights, our solution empowers you to thrive.

Key Features:

  • Seamless Selling: Effortlessly and accurately process sales in-store, online, or both.
  • Inventory Control: Optimise stock levels and reduce dead stock. We have helped retailers save thousands.
  • Enhanced Customer Experience: Build loyalty and boost repeat business with a genuinely unique and loved loyalty program.
  • Security and Fraud Prevention: Safeguard your business.
  • Online Sales Integration: Sell online with ease using Shopify, Big Commerce and others.
  • Staff Management: Efficiently manage your team with integrations like Deputy, Tanda, and Planday.
  • Flexible Payment Options: Accept a variety of payment methods.
  • Barcode Lookup: Quickly identify products with our international barcode database integration.
  • Local clubs and community groups connections. We help you leverage local in a shoe new way.
  • See your path to success. Thanks to smart tools we show you green shoot opportunities you can leverage.

Local Support, Human Connection

We understand the unique challenges and opportunities of local, independent retailers. That’s why we’re committed to providing exceptional support:

  • Dedicated Support: Reach us by phone or email, and speak to a real person.
  • Expert Guidance: Benefit from our extensive knowledge base and training resources.
  • Personalised Demos: Schedule a live, online demo tailored to your needs.

Take the time to explore our software and compare it to other options. We won’t pressure you. Our goal is to help you make an informed decision.

When you choose Tower Systems, you’re investing in:

  • Unlimited Computer Licenses: Use our software on any number of computers at your location.
  • Comprehensive Support: Access our 6-day-a-week help desk and after-hours emergency support.

Contact our sales team today to schedule a personalised demo and discover how Tower Systems can elevate your gift shop. 1300 662 957 or sales@towersystems.com.au

Our gift shop POS software is feature rich. It is made to genuinely help local gift shop businesses thrive. it is, for sure, different to everyday POS software. This software is made for gift shops. Gift shops have needs beyond basic everyday POS software.

Is our software right for you? Only you can tell once you look at it and compare it to the needs of your business. We’d be grateful to find out more about your needs.

POS software customer referral program

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We offer a referral program for retailers using our POS software. It is pricey detailed, and transparent. We only want people referring us if they try love our software and dealing with our company. This is important to us and to those to whom we are referred.

Here are the details of our POS software referral program as detailed on our website:

Hey Tower POS software customers, refer a business you think could benefit from our specialty POS software and we will reach out to them. If they are not currently a customer, buying a business using our software or a lead and they sign up and pay for access to our software, we will pay you $550.00 into the bank account you nominate.

Yes, it is that simple.

We are keen to connect with retail businesses that could benefit from our specialty software: jewellers, garden centres, produce businesses, farm supply businesses, gift shops, toy shops, bike shops, newsagents, adult shops, pool maintenance businesses, repair businesses, music shops, book shops, spare parts businesses, homewares businesses, firearms dealers.

In providing the information on this page, you agree to us reaching out to the contact and using your name. If you would speak to them first recommending us, that would be awesome.

We are sincerely grateful for your support.

We will pay the $550.00 once the lead you have provided has paid their second month of software rental.

If two or more of our customers pitch the same lead to us, the first to pitch is the party to receive the appreciation.

This is a simple and straightforward program that offers appreciation for a referral that results in business. We have tried a few approaches and this one works well, for us as well as for those joining our POS software community. It’s an offer I place, not actively pushed to customers. We are grateful for referrals, we are not pressuring people for them.

Word of mouth is a key factor in our sales success, something for which we are sincerely grateful to our customers.

This is a small business way – local businesses helping our colleague local businesses.

Small business retailers: Ditch the Gamble, Boost Your Sales with Data-Driven Insights

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Is Melbourne Cup excitement getting you in the mood for a risk? While a lucky ticket can be fun, building a successful business requires a different kind of strategy – one built on solid data.

Imagine this: knowing exactly what your best-selling products are, which marketing campaigns deliver results, and how to optimise your stock levels for peak demand.

Tower Systems POS software makes this a reality for local specialty retailers like you. We transform your sales data into clear, visual insights that empower you to make smarter decisions – faster.

Make informed choices that drive sales.

Here’s what Tower Systems POS can do for you:

  • Uncover hidden trends in your sales data.
  • Optimise your inventory management.
  • Target your marketing efforts more effectively.
  • Streamline your operations for a smoother customer experience.

Ready to ditch the gamble and take control of your success? Contact us today for a free consultation!

Book an appointment.

Bookshop software helps local bookshops thrive locally

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Our Tower Systems POS software is tailored to the unique needs of local independent bookshops in Australia and New Zealand.

Developed and supported locally and in consultation with local bookshop owners and staff, it provides a comprehensive suite of features to streamline operations and enhance customer experiences.

The bookshop software is not set in stone. It continues to evolve and the needs of an opportunities for local bookshops evolve. Here’s how it looks today:

Key features of our bookshop POS software for local independent bookshops include:

  • Book Club Management: Easily manage book club memberships, track rewards, and streamline fundraising efforts. This helps you connect with readers, serve them and win business from them.
  • Efficient Special Order Handling: Seamlessly process special orders, track their status, and notify customers of their arrival.
  • Advanced Inventory Search: Quickly find books by author name, part of author name, or title.
  • International Barcode Integration: Directly connect to international barcode databases for efficient lookups.
  • AI-Powered Product Descriptions: Leverage ChatGPT integration to generate compelling product descriptions that boost customer search results.
  • Intelligent Returns Management: Identify slow-moving titles and streamline the return process, optimizing inventory and maximizing returns.
  • PacStream Connectivity: Access the powerful PacStream platform directly from our software, enabling streamlined supply chain management and cost savings.

Our software is designed to empower independent booksellers and help them thrive. Whether you prefer cloud-based or desktop solutions, we offer flexible deployment options and expert support to ensure a smooth transition.

Sell online. Choose the online platform that suits your needs and interests: Shopify, Big Commerce, Woo Commerce. You are not locked in.

By choosing our bookshop POS software, you’re investing in a tool that supports your community and strengthens your business. We’re committed to helping you create a vibrant and engaging space for your customers.

You can rely on this POS software for bookshops:

  • Easy and accurate selling.
  • Search products by title or author.
  • Special orders for customers.
  • Club / group pricing to win more sales.
  • Free integration with FindIt local marketplace.
  • Easy online selling.
  • TitlePage integration.
  • PacStream integration.
  • Locally made software.
  • Local help desk support.
  • Awesome training resources.

We are grateful to bookshop software customers who help us be relevant in this rapidly changing marketplace.

POS software for specialty retailers in New Zealand

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Tower Systems is proud to serve local small business retailers in New Zealand, offering specialised point-of-sale (POS) software tailored to a wide range of specialty retail businesses, including jewellers, bike shops, bookshops, dairies, gift shops, homeware stores, farm supply businesses, toy shops, coin dealers, craft shops, and more.

With years of experience supporting Kiwi businesses, we’ve built a strong network of satisfied customers across the country. Our software is designed with the needs of small businesses in mind, offering a variety of features to save you time and boost your bottom line.

We understand the importance of local support. Our dedicated customer service team is available toll-free during New Zealand business hours, providing prompt and professional assistance whenever you need it. Additionally, we have team members based in New Zealand. We also regularly host face-to-face sessions for our POS software customers in New Zealand.   Our New Zealand POS software customers have access to a toll free number to call.

Our POS software seamlessly integrates with popular e-commerce platforms like Shopify, Big Commerce, Magento, and WooCommerce, allowing you to manage both online and offline sales effortlessly. It also integrates with Xero accounting software for streamlined financial management.

Our years of hands-on experience with retail and retailers gives us a deep understanding of the challenges and opportunities faced by local retailers. We develop our software with your needs in mind, ensuring it provides the functionalities you require to succeed.

Tower Systems’ POS software offers a comprehensive suite of features to enhance your retail operations:  

  • Detailed Sales Tracking: Track sales by colour, size, style, or any other relevant attribute.
  • Age checking: for products requiring this.
  • Club Pricing: Attract and retain loyal customers with targeted pricing for your local community groups.
  • Repair Management: Simplify repair tracking, communication, and invoicing.
  • Flexible Sales Options: Sell by weight, fractions, or create custom units.
  • Advanced Loyalty Programs: Go beyond traditional points systems with our innovative loyalty solutions.
  • Promotional Tools: Increase sales with buy-one-get-one-free (BOGO) offers and other promotions.
  • Warranty Tracking: Enhance customer service by easily managing product warranties.
  • Targeted Marketing: Re-engage customers with targeted campaigns for birthdays, anniversaries, and other special occasions.
  • Mobile Sales: Sell anywhere with our Retailer Roam mobile app.
  • Special Order Management: Manage customer special orders efficiently.
  • Customisable Labels: Design product and receipt labels to match your brand identity.

Our low monthly rental fee provides you with a comprehensive POS solution, including unlimited computer licenses for your store location, ongoing software updates, access to integrations and support resources, and personalised one-on-one training.

If you’re a local independent retailer in New Zealand seeking a reliable and feature-rich POS software solution, Tower Systems can be your trusted partner. We’re committed to helping your business thrive. Contact us on 0800 444 367 to learn more about how our software can benefit your operations. We will start with wanting to understand your business needs.

Fast tracked POS software connected Shopify websites for small business retailers

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Tower Systems offers a fast-track Shopify website development solution for small business retailers. This expedited approach is designed to help businesses get online quickly, especially during times of urgency or rapid change.

We have developed this approach over years of creating and delivering POS software connected websites for small business retailers.

Our fast-track process is streamlined but structured. We introduced this option in early 2020 to address the surge of Shopify site requests from businesses impacted by the COVID-19 pandemic. We have continued the approach as it suits some retailers.

The key to a successful fast-track launch is having your data prepared. This includes product descriptions, pricing, and high-quality images. Our team will guide you through this process to ensure a smooth transition.

We provide advice on how to do this. Our POS software has tools for making data website ready quickly, time efficiently.

While the initial site may be functional, we encourage businesses to invest in a more polished design within the first year. This will enhance your brand’s visual appeal and provide a better overall customer experience.

Any website has to be considered a hungry beast: it is living, growing, changing. It needs attention to be the best version of itself. Tower Systems offers advice on doing this.

Our fast-track option can have your site live in days, depending on your readiness. However, we recommend a more deliberate approach for businesses seeking a comprehensive and integrated online presence. We’ll consult with you and recommend the approach that we think best serves your needs. The approach you choose is 100% up to you.

We’re committed to helping small business retailers achieve their commercial goals, whether through a rapid launch or a more considered development process.

Our Shopify websites, integrated with our POS software, are designed to drive sales and attract new customers. By partnering with Tower Systems, you’re investing in a powerful tool to grow your business.

We do more than Shopify websites though. Big Commerce is a terrific platform for some businesses. We also have plenty of customers with magenta and WooCommerce websites.

Building POS software connected websites is something we do for our customers with care and professionalism. We want to be proud of our work and we are keen for our customers to prosper from it.

How our POS software helps small business retailers avoid expensive out of stocks

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Being out of stock can be expensive for a small business retailer. Not only do they lead to lost sales, but they can also damage customer trust and reputation.

Our Tower Systems POS software proactively helps small business retailers avoid out of stocks. Fu=irst though, let’s look at the real costs of being out of stock:

  • Lost Sales: The loss of revenue from missed sales. Customers who can’t find the products they’re looking for may simply go elsewhere.
  • Customer Dissatisfaction: Out of stocks can lead to frustrated and disappointed customers. This can damage customer loyalty and lead to negative reviews and word-of-mouth.
  • Increased Operational Costs: Dealing with out of stocks can be time-consuming and costly. Retailers may need to spend resources on expediting orders, providing refunds, or addressing customer complaints.

By proactively showing retailers out of stocks without having to go look for this can save considerable time. Using the POS software to order based on sales and tracking low in stocks can have a business ready prior to being out of stock.

There are indirect costs of out of stocks for small business retailers:

  • Damaged Reputation: Repeated out of stocks can tarnish a retailer’s reputation. Customers may perceive the business as unreliable or poorly managed.
  • Missed Marketing Opportunities: Out of stocks can disrupt marketing campaigns and promotional activities. For example, a retailer may be unable to capitalise on seasonal trends or limited-time offers.
  • Reduced Customer Lifetime Value: Customers who experience out of stocks may be less likely to make future purchases. This can lead to a decrease in customer lifetime value.

Tower Systems can also work with your suppliers, helping you to provide a sales data feed, which can leverage auto replenishment making the most of just in time inventory management to your benefit as well as to the benefit of your partner supplier.

These are some of the ways we help small business retailers eliminate the costs of out of stocks.

Here at Tower Systems we are focussed on helping local small business retailers thrive. We make smart POS software that helps our independent retailer customers run efficient and valuable retail businesses in-store as well as online.

An important reminder about backup from one of our POS software customers

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Thank you to Jeff and Jenny Rodick of Lumpy’s Nursery and Landscape Yard for their comments published on their business blog about our service and the importance of cloud backup. Their words are a reminder to all of us in business about the importance of having a safe and secure backup, and processes for recovery: 

The Critical Role of a Reliable Cloud Management Service: When Talk Isn’t Enough

In today’s fast-paced business environment, cloud backup is more than just a safety net—it’s a lifeline. But all too often, businesses learn the hard way that not all cloud services are created equal. Some providers may boast impressive offerings, but when it comes to the crunch, they don’t deliver.

I recently experienced firsthand how important it is to have a truly reliable cloud management service. The cloud service provider we had entrusted for years let us down when we needed them most. Following a server failure, I discovered that not only had our backups been incomplete for over a year and a half, but the response time and support offered by the provider were unacceptably slow. We were expected to check the backups ourselves—a ludicrous proposition given that we had engaged them specifically to avoid this burden.

This is why businesses must invest in a service that not only provides the platform but also takes full responsibility for monitoring and ensuring the integrity of your data. Our retail software provider, Tower Systems, has now stepped in to manage our cloud backups. Their approach is what we had hoped for from the start: if data isn’t received within 24 hours, they act immediately, troubleshooting and resolving the issue. Not only that, but they’ve implemented an onsite storage system to ensure data is retrievable quickly and easily in case of a crisis.

Be sure to check out their blog. It’s packed with awesome garden care advice, like their post about Daphne Odora: The Fragrant Wonder of the Garden. This is an example of good and useful content that demonstrates their knowledge and passion, and helps get them found online.

Have you ever encountered a plant that can turn your garden into a fragrant paradise?

Meet Daphne Odora, a captivating evergreen shrub that delights the senses with its sweet, intoxicating scent.

Aromatic Beauty:

Daphne is renowned for its exquisite flowers, which bloom in a stunning array of colours, including white, cream, yellow, and pink. These fragrant blooms are a feast for the senses, filling the air with a delightful aroma that can be enjoyed both indoors and outdoors.

Low-Maintenance Charm:

Despite its beauty, Daphne is surprisingly easy to care for. It thrives in cool, temperate climates and prefers full sun to light shade. With proper planting and care, this elegant shrub can flourish in your garden for years to come.

Blog posts are a terrific way any business with a website can be found through online searches. It starts with you sharing your knowledge. Original content works better than content harvested via AI. The blog for Lumpy’s Nursery and Landscape Yard is terrific.

Cat Protection Society of NSW uses our portable POS Software for Cat Lovers festival

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We share here with permission details of how The Cat Protection Society of NSW used our Retailer Roam portable POS software at the recent Cat Lover’s festival at Olympic Park in Sydney:

We had a large stall for the Cat Lover’s Festival at Olympic Park last month.

We’d set up 3 counters, with a mini netbook, a laptop, and a Samsung tablet, each running Retailer Roam.

The netbook and laptop had Bluetooth scanners and the tablet was used for cash only purchases.

All the Roam sessions were linked to our Marrickville Rd retail store, which was closed for the festival weekend.

Staff were all very impressed with Roam, the last time we attended Cat Lover’s, we had one laptop accessing Retailer via a Remote Desktop Tunnel. It was a slower process with no scanner.

It all worked really well; people’s sales were processed promptly. We made over $20,000.00 over the two days and generated new membership and adoption inquiries.

We will definitely keep using Roam at future festivals.

We love hearing from customers and how they use our POS software.

The Retailer Roam product used by the Cat Protection Society of NSW is truly portable POS software, ideal for on the road selling, market selling and pop-up retail. We first released it five or so years ago. It has just gone through a major refresh with many new facilities and benefits added, helping retailers achieve more from their shop.

Retail is changing so much and rapidly. Retailer Roam is one of several opportunities we provide retailers to lean into these changes, to reach customers closer to where they are, rather than relying solely on business at a fixed location, like your shop.

Using retailer Roam, retailers can do more than transact sales (while online as well as while offline). They can also:

  1. Take product photos for use in an online store.
  2. Do a stock take.
  3. Order products.
  4. Process invoices for stock received.

Retailer Roam is a web service from Tower Systems. It’s smart, fresh and easy to use, a perfect tool for local small business retailers keen for expansion opportunities in and outside of their shops.

Tower Systems makes and supports POS software for local independent small business retailers across a range of retail channels.

POS software for craft shops help these specialty retail businesses thrive

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Using our POS software for craft shops, craft retailers can expect to build more enjoyable and valuable connections with crafters thanks to the community-nourishing tools in the software.

From tracking product sales by weight or length to managing packs and kits, serving clubs and club members, and handling special orders, this POS software for craft shops is capable and ready to serve.

Australian made and supported, this POS software is rich in specialty retail facilities.

Managing stock and customers, linking with suppliers and more, this POS software helps local craft shops run efficiently and seamlessly.

This POS software for craft shops is used across a range of retail channel marketplaces similar in need to craft retail businesses.

From encouraging craft club members to handling the sale of special orders, managing the stock control for and sale of craft kits, patterns and more as a single item through to selling by fractions, measure and length, this POS software for craft shops serves them well.

This POS software for craft shops does so much more. Indeed, here are answers to some of the questions we have been asked about our POS software for craft shops:

  • Can I sell by measure? Yes.
  • Can I sell by fractions? Yes.
  • I often sell at events outside my shop. You can use a version of our software made for remote selling.
  • Can I offer a special price to members of a club? Yes.
  • Can I market to members of sewing and crafts clubs? Yes. You can tag customers as belonging to a club and target market to club members.
  • Can I track sales to club members to rebate the club as a fundraising opportunity? Yes.
  • Can I promote local clubs and groups on receipts? Yes.
  • Can you pass on patterns and other documentation? Yes, you can load files, images, documents or PDFs for products (information sheets, advice) and have them automatically included in emailed receipts.  
  • Can I do this by text or email? Either, we support both.
  • Can I look-up historical buying records for a specific customer? Yes.
  • Can I create a quote for a customer and manage this? Yes.
  • Can I track / manage quotes? Yes.
  • Can the software track special or one-off orders for customers? Yes, from the moment the order is placed.
  • Can I group items together to sell in a pack or bundle? Yes, it’s easy to create packs using the software.
  • Does the software track product serial numbers? Yes. You have a couple of different ways you can do this.  
  • I sell some items by colour, size and style, can the software handle this? Yes.
  • Can I integrate the software with my suppliers? Yes. We have many customers importing stock files and invoices. If you want to provide a supplier a data feed of sales of their product, our software can do this too.  
  • Does the software connect with my website? We partner with Shopify, Magento and WooCommerce and offer direct links to these.
  • Can I email receipts? Yes.
  • Can I track where my customers come from? Yes.
  • Do I have to pay for software on additional computers in my business? No.
  • Does the software handle LayBys? Yes.
  • Can I connect with my EFTPOS terminal? Yes. We have a direct link to Tyro and through Linkly we connect to all major banks.
  • Can I use my existing hardware? Yes, as long as your hardware meets our minimum standards.
  • Can I use my existing data with the software? Yes. We’d like to check your data to be sure. We will advise what can be safely brought across.
  • Does it integrate with Xero? Yes.

Small business POS software Q&A

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Here are answers to questions we are often asked:

Are you Australian based? Yes.

Do you make your POS software? Yes.

How do I contact your help desk? By phone or email. Our help desk is Australian based with one team member working from New Zealand.

When can I contact you for help? Weekdays: 7am through 6PM AEST, Saturdays 7:30am through 3PM AEST. After hours for urgent calls: 24/7.

Do you have a knowledge base I can search? Yes.

Do you have training videos? Yes

How up to date are your training videos? Very – we add content regularly – many new videos in the last three months.

Can I ask support questions without having to speak to someone? Yes, we offer a closed network AI tool that relies solely on our own intellectual property. This is free and available 24/7.

What if I am unhappy with support? You can escalate to our Chief Operating Officer or our Managing Director – every customer is given their direct numbers and email addresses.

Can I run the software in the cloud? Yes.

Can I run the software on my desktop? Yes.

Can I backup to the cloud? Yes.

How long am I locked in with software rental? There is no lock-in. You can cancel rental at any time and billing stops immediately – once the current month is completed, there is no further charge.

Can we offer a special price to members of a club or some other group? Yes.

Can we market to members of clubs or teachers or schools? Yes.

Can we track sales to club or school members to rebate as a fundraising opportunity? Yes.

Can you pass on product care manuals and other documentation? Yes, you can load files, images, documents or PDFs for products (information sheets, advice, notices) and have them automatically included in emailed receipts.

Can we promote things on receipts? Yes.

Can we use the software to manage repairs? Yes. You can track jobs, parts and labour. Plus, communication with customers is streamlined.

Can we remind customers about servicing or similar? Yes.

Can we do this by text or email? Either, we support both.

Can we look-up historical servicing records for a specific customer? Yes.

Can we create a quote for a customer? Yes.

Can we track / manage quotes? Yes.

Can we track using parts from our shop and labour to make a product? Yes.

Can the software track special or one-off orders for customers? Yes, from the moment the order is placed.

Can we manage buying and selling second-hand items? Yes.

Can we group items together to sell in a pack or bundle? Yes, it’s easy to create packs using the software.

Does the software track product serial numbers? Yes. You have a couple of different ways you can do this.

Can we integrate the software with our suppliers? Yes. We have many customers importing stock files and invoices. If you want to provide a supplier a data feed of sales of their product, our software can do this too.

Does the software connect with our website? We partner with Shopify, Big Commerce, Magento and WooCommerce and offer direct links to these.

Can we email receipts? Yes.

Can we track where our customers come from? Yes.

Do we have to pay for software on additional computers in our business? No.

Does the software handle LayBys? Yes.

Can we connect with our EFTPOS terminal? Yes. We have a direct link to Tyro and through Linkly we connect to all major banks.

Can we use our existing hardware? Yes, as long as your hardware meets our minimum standards.

Can we use our existing data with the software? Yes. We’d like to check your data to be sure. We will advise what can be safely brought across.

Does it integrate with Xero? Yes.

Can the software age check on certain products? Yes.

Do you offer a business insights platform? Yes.

Can I use the software for a pop-up shop? Yes, our retailer Roam does this.

Do you offer a self checkout option? Yes.

Do you push software updates on me? No. You choose if and when to update.

Can I suggest changes for an update? Yes. Customers transparently vote on these.

These are some of the questions we have been asked by retailers considering our POS software. We hope our responses are helpful.

POS software enabling remote small retail business management from Tower Systems

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In today’s post-pandemic landscape, yes even in 2024, remote access to point-of-sale (POS) software is essential for small retail business owners. Tower Systems offers a comprehensive solution that empowers retailers to effectively manage their operations from anywhere. We have offered this for years.

With our remote management capabilities, you can:

  • Monitor business performance: Track sales, inventory levels, and customer behavior in real-time.
  • Handle accounting functions: Process transactions, reconcile accounts, and generate financial reports.
  • Enhance security: Receive alerts for suspicious activity and take immediate action.
  • Access valuable analytics: Make data-driven decisions to improve your business.

Whether you’re taking a well-deserved holiday, dealing with unexpected absences, or simply seeking a change of pace, Tower Systems provides the flexibility to stay connected to your business. Our intuitive software, accessible via TeamViewer or Chrome Remote Desktop, allows you to perform a wide range of tasks remotely, including:

  • Reviewing sales data: Analyse daily, weekly, and monthly sales performance.
  • Managing inventory: Monitor stock levels, reorder products, and track expiration dates.
  • Handling customer inquiries: Respond to customer questions and resolve issues.

Retailers can easily stay informed and in control. Receive instant notifications for critical events, such as low inventory levels, suspicious transactions, or system errors. Our automated alerts ensure you’re always aware of your business’s status.

Retail business owners are able to maximise efficiency and productivity. Leverage remote access to perform tasks outside of peak business hours, such as updating product information, managing supplier relationships, and preparing for upcoming promotions.

Experience the benefits of remote management with Tower Systems. Our powerful POS software is designed to meet the unique needs of small retailers, providing the tools and flexibility you need to succeed in today’s competitive market.

Thanks to the latest business analytics tools in the software, remote access goes beyond the traditionally operations and into the business insights area. The Tower POS software pushes business insights and actionable points to retailers by email and to their tablet or computer – offering visual insights to the business so that actions to improve the retail business may be taken.

Helping small business retailers run their businesses from anywhere is a benefit for Tower Systems customers. We are grateful to be able to offer it and to help our customers leverage it.

Multi-store POS software helps local retail businesses thrive

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In the dynamic world of retail, managing multiple store locations can be a complex task. In a small business setting this is particularly challenging. Retailers need a time and tech friendly solution.

Tower Systems offers a robust point-of-sale (POS) software solution is designed to streamline operations and enhance efficiency for small business owners. Whether you have two shops or fifteen, our multi-store functionality provides the tools you need to succeed.

Developed with years of practical experience in retail and also working with retail business owner customers, Tower Systems understands the unique challenges faced by multi-store businesses. Our software is designed to deliver flexibility, scalability, and seamless integration, empowering you to manage each location with confidence. And, we do this across a range of retail channel marketplaces: jewellers, garden centres, produce businesses, toy shops, pet shops, newsagencies, bookshops, bike shops and more.

One of the key benefits of Tower Systems’ multi-store POS is its ability to provide real-time visibility across all locations. If a customer inquires about a product that is out of stock at their current store, our system can instantly check for availability at other locations and inform your staff. This not only improves customer satisfaction but also helps optimize inventory management.

Remote Management and Flexibility

With Tower Systems, you can manage your multi-store operations from anywhere with an internet connection. Whether you’re at home, on the go, or in a café, you can access key information, adjust rosters, and compare sales data across different locations. This flexibility empowers you to make informed decisions and respond to changes in real-time.

Our multi-store package offers transparent pricing based on physical locations, making it a cost-effective solution for businesses of all sizes. As your business grows, you can easily expand your system to accommodate additional stores without incurring significant costs.

There is no locked-in contract either. retailers can proceed knowing that it’s easy to switch if they find the software not suitable. This decision to not lock retailers in is an example of Tower asking itself.

Empowering Growth

Tower Systems is committed to helping you achieve your business goals. By providing a reliable, efficient, and scalable POS solution, we aim to empower you to grow your retail empire. With our multi-store functionality, you can focus on delivering exceptional customer experiences and driving sales.

Security setting is POS software protect small business retailers

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Security is important in every business. Small business retailers using the POS software from Tower Systems have access to security settings for the management of access to business data and commercially sensitive functionality.  Here is a quick insight into some of these POS software security settings:

POS software made for small business pop-up retail

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Tower Systems delivers a user-friendly POS software solution specifically built for Australian pop-up shops. Our “Retailer Roam” solution empowers on-the-go retail, from pop-up shops to local markets and even mobile sales. It’s the ideal choice for your pop-up POS needs.

Many retailers have used this already, with terrific success. It’s easy to setup and has a low cost.

Pop-up shops offer a unique chance for retail businesses to connect with customers in a temporary, often limited-time setting. They provide a platform for experimentation and exploration of new opportunities.

When developing our Retailer Roam pop-up POS software, the Tower Systems team prioritised:

  • Flexibility and Scalability: Pop-up shops are inherently adaptable, and your offerings might evolve too. Tower Systems’ POS software seamlessly adapts to changing needs. Easily add or remove products, adjust pricing, and manage stock levels on the go.

  • Spot-on Stock Management: Accurate inventory control is crucial for pop-up shops to avoid stockouts or overstocking. Tower Systems provides robust inventory management tools, including barcode scanning, stocktakes, and live inventory updates. This ensures you always have a clear picture of your stock levels, allowing for informed order decisions.

  • Happy Customers, Loyal Customers: Building a loyal customer base is vital for any business, including pop-ups. Tower Systems helps retailers capture valuable customer data to inform smart business decisions.

  • All the Payment Options: A smooth customer experience hinges on convenient payment methods. Tower Systems supports a wide range of payment options, including cash, card, and digital wallets. This flexibility allows you to accept customers’ preferred payment methods and streamline the checkout process.

  • Clear Insights, Informed Decisions: Data-driven decisions are key to pop-up success. Tower Systems offers robust reporting and analytics tools to empower you. Gain valuable insights to maximise your pop-up’s potential.

  • Cloud-Based Convenience: Our pop-up shop POS software operates cloud-based, allowing access from anywhere with an internet connection – perfect for pop-ups operating in various locations or with remote staff.

  • Aussie Support at Your Back: Tower Systems offers local support and expertise, ensuring you receive timely assistance whenever needed.

Choosing the right POS software is key to a successful pop-up shop. Tower Systems would love to discuss your pop-up needs and see if we can be your perfect partner. We can share customer success stories and demonstrate live use in a variety of setting from markets to mobile trucks to high street pop-up shops.

Get Started:

  • Email: sales@towersystems.com.au
  • Phone: 1300 662 957

POS software self checkout offers flexibility to local small business retailers

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Self checkout in retail has got a bad rap, often for good reasons. Naturally, we approached developing our POS software self checkout solution cautiously, not wanting to create something retailers and customers did not like.

In the end, we have delivered a self checkout POS software solution that does solve some operational challenges in several retail settings, something that customers love and feel comfortable using – as in field use actually shows.

The self checkout POS software solution from Tower Systems helps local small business retailers offer a labour, time and space efficient solution to many different types of specialty retailers.

This software helps small business retailers provide a more efficient and convenient checkout experience for their customers.

The software is easy to use and can be installed on a variety of hardware platforms. Tower Systems is a company that has been providing POS solutions to small businesses for over 20 years. They are committed to providing their customers with the best possible products and services.

The self checkout POS software from Tower Systems is a complete solution that includes everything you need to set up and operate a self checkout station. The software is based on the company’s popular POS software solution.

There are many benefits to using the self checkout POS software from Tower Systems. Some of the benefits include:

  • Self checkout stations can help you reduce checkout lines and improve the overall customer experience.
  • Self checkout stations can help you reduce your labor costs by freeing up your employees to focus on other tasks.
  • Self checkout stations can help you increase your sales by making it easier for customers to shop and pay.
  • Self checkout stations can help you improve customer satisfaction by providing a more convenient and efficient checkout experience.

The self checkout POS software from Tower Systems is a great solution for small business retailers who want to provide a more efficient and convenient checkout experience for their customers. The software is easy to use and can be installed on a variety of hardware platforms.

Tower Systems is grateful to serve more than 3,750 local small business retailers in Australia, New Zealand, Papua New Guinea and elsewhere. We are committed to providing local small business retailers with the best possible products and services.=

POS software AI integration helps small business retailers see their businesses more successfully

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Tower Systems first released its POS software AI ChatGPT integration in late 2022. The integration has been enhanced several times since, as ChatGPT itself has been enhanced and as the tech links have permitted deeper integration.

Today, thanks to terrific development by the Tower Systems POS software development team, the AI integration via ChatGPT in the Tower Systems POS software small business retailers are benefiting in plenty of ways from visual insights to data generation to plenty more.

The POS software ChatGPT AI integration is leading edge, local retail business beneficial.

Imagine the value for a small business retailer being told things about their business that they had missed and cations they could take to address those things. Imagine being delivered this without having to look at a report seeking out data and making sense of that data. Imagine someone tapping you on your shoulder to say hey, have you realised this about your business?

The ChatGPT AI integration with our POS software helps retailers save time, reduce business mistakes and make commercially valuable decisions. It’s about making money for our customers and helping them enjoy their businesses more. There are so many examples of these benefits flowing already. We are so grateful for the feedback.

The latest AI enhancements flowing from the ChatGPT POS software integration will be in the hands of our customers in a few days in our next update. It’s a  suite of enhancements that are commercially valuable – we know because we have been testing them with live retail data already.

There is no replacement for smart retail management. We understand that. What our POS software AI integration delivers is a wonderful assist for the smart retailer, faster access to insights, the ability to see further with less time, the benefit of evidence based certainty in a split second. This is the difference of this new smart POS technology.

Thanks to the variety of retailers in our POS software user community we are able to test these advances widely, to ensure their usefulness ion many settings.

The Tower Systems ChatGPT POS software integration is coming up for two years old and this latest release takes us to a whole new world.

POS software knowledge base expanded in service of local retailers

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Every week we enhance our POS software knowledge base, one of the online resources available to our customers. Through a commitment to writing new content, thorough peer review and engaging with customer feedback, we deliver access to a terrific training resource that is available 24 hours a day.

This knowledge base is in addition to our extensive video training library, which is also enhanced regularly.

In the last few days we have delivered more enhancements and announced these to our customers:

  • Product Level Blocking: https://help.towersystems.com.au/portal/en/kb/articles/product-level-blocking-plb-weblink
  • Change staff initials on sale:  https://help.towersystems.com.au/portal/en/kb/articles/change-staff-initials-on-a-sale
  • Changing details on Stock items:  https://help.towersystems.com.au/portal/en/kb/articles/changing-details-on-stock-items
  • Why are emails not sending:
    https://help.towersystems.com.au/portal/en/kb/articles/why-are-my-emails-not-sending
  • Help with epay issues: https://help.towersystems.com.au/portal/en/kb/articles/common-epay-issues
  • How to change various parts of Stock item details: https://help.towersystems.com.au/portal/en/kb/articles/changing-details-on-stock-items

The Tower Systems knowledge base is a comprehensive online resource designed to help Tower Systems POS users get the most out of their software. It contains a vast collection of articles, tutorials, and FAQs covering a wide range of topics, from basic setup to advanced features. That it can be ac messed from anywhere at any time makes it useful for offline learning, away from the shop for those who find this useful.

The knowledge base is easily searchable and features categorised topics for easy navigation. Additionally, it provides step-by-step tutorials and answers to frequently asked questions.

To get the most out of the knowledge base, users can utilize the search function, explore categories, read related articles, and contact Tower Systems support if needed. By using the knowledge base, users can save time, learn at their own pace, and improve their understanding of Tower Systems POS software.

We invite POS software customers to suggest knowledge base article topics. We also review knowledge base search requests, looking for any that are not covered by current articles.

Our knowledge base is an evolving resource that our customers interact with daily. Enhancing it helps us and it helps our customers.

Tower Systems serves local independent small business retailers. As small businesses, efficient use of the software is key. The knowledge base and other training and support resources are key in helping these retailers leverage good value from their investment.

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