Mark Latham wrote in The Australian Financial Review on May 30, 2015:
Self-evidently, if small businesses were any good they would’t be small. They would be big monstrous things with massive levels of profit, employment and economic grunt.
As the owner of a small business that solely serves small businesses I say Mark Latham is wrong. I know of many small businesses that are profitable and making excellent contributions economically and socially in their areas.
I started Tower Systems in 1981 to serve small businesses like yours. Today we are thrilled to serve close to 3,000 independent small businesses.
Our mission is to help small businesses owners run their businesses efficiently and profitably, with foresight and confidence about the right business decisions. Our assistance goes way beyond the software itself.
We develop and sell software specifically for: pet shops, gift shops, jewellers, bike retailers, garden centres, newsagents, toy shops, firearms retailers and adult shops.
This makes us very different to the likes of MYOB, Retail Express, RMS, Lightspeed, vend and others who offer generic retail management and POS software.
Thanks to our specialisation you can expect more from us, more facilities specific to your type of business and more after sales services for your type of business.
Like any good small business, our business is personal. That is, from the moment you contact us you will deal with someone by name. You’ll have their mobile number and their email address. This continues when you speak with our help desk – we have real people using their real names, people you can call back and talk to further.
You have access to me as the owner of the company too. My number is 0418 321 338 and my email email@example.com. By sharing this I am backing the claims I make – that using my software will help you enjoy your business more, make more money and make your business more valuable.
As a customer you would have easy access to senior management. This keeps us connected and demonstrates that we take good personal customer service seriously.
If you want to make your independent retail business worth more and more enjoyable to own, give us a call and let us show you want a good POS software company looks like.
Our retail consultants are here to listen to you and to help:
- NSW/ACT/TAS/QLD. Nathan Morrison. 0417 568 148.
- WA/SA/NT. Tim Batt. 0401 833 917.
- VIC. Mike Hill. 0423 848 482.
See our company website and our company blog for more information.
My name is Mark Fletcher. I am the owner of Tower Systems. I believe in small business. My contact details are: 0481 321 338 and firstname.lastname@example.org.