This week between Christmas and New Year is usually the quietest for the POS software company help desk with many retail businesses either closed or busy with post Christmas sales.
Regardless, the Tower Systems help desk has been open for business, taking calls, checking supplier stock files, providing free training, enhancing Knowledge Base content and undertaking installations.
As with other years we have used the opportunity for housekeeping – as have many retailers. We support this with assistance in running housekeeping tasks including sales to quit dead sock and other tasks retailers like to reset their businesses for the new year.
Hence the decision to ensure we have been at full strength and capable of serving any needs expressed by our customers.