Using the repairs software from Tower Systems, a business is able to manage repairs to better serve the needs of the business and the customer.

The Tower repairs software is directly integrated with the Tower POS software. Retailers in a range of specialty retail niches like our repairs software. These include jewellers, bike shops, fishing and outdoors shops, firearms shops, garden centres and other more niche specialty retail businesses.

The repairs software continues to evolve thanks to suggestions from our customers. We love hearing how people use the software for it is from this we learn of ways to make it even better.

Today, the repairs software is used to:

  1. Track repairs from the moment they are lodged with customers.
  2. Manage parts used.
  3. Manage labour.
  4. Account for all costs.
  5. Track outside service providers.
  6. Bill customers.
  7. Notify customers when an item is ready to be collectors.
  8. Track past repairs.
  9. Provide awareness of the workflow in a workshop at an y point in time such that the business can better manage this important and business differentiating activity.

Repairs management software is flexible, serving a range of needs outside managing the actual repairs themselves. The flexibility in the software enables it to be used in different businesses for different purposes – from job management, to workshop management and traditional repairs management.

That the repairs software is POS software integrated makes for a beautiful solution for retailers.

Good repairs services can help a local business win local sales. Whereas products can be available in multiple retail outlets, making price the comparison, repairs services are unique to each business. Through the Tower Systems repairs management software retailers can play to their local strengths and pitch their repairs services as differentiating and locally valuable.

We love helping small business retailers grow their repairs service.

The POS software connected repairs management software from Tower Systems continues to evolve, ensuring it is a solution for today and tomorrow, thereby helping small business retailers to evolve their repairs services too.

Tower Systems develops software for: gift shopsjewellers,  bike shopstoy shopsfishing/outdoors businessesgarden centres/nurseriespet shopsproduce storesfirearms businesses and newsagents. We serve customers in Australia, New Zealand, Fiji and several other countries.