Tower Systems helps small business retailers avoid hard disk failure

Small business retailers using our cloud backup service benefit from early detection of disk abnormalities that can lead to disk failure.

In one case recently we contacted a customer and let them know there was evidence of an impending ding hard disk failure. They were able to arrange replacement through their hard ware supplier prior to the failure occurring.

We were able to provide the early warning thanks to the smart and engaged diagnostics run by our cloud backup service. While undertaking a backup the software is checking the drive for abnormalities. Detecting this prior to crash saves a business time as it prevents business disruption.

Tower Systems tracks and reports on disk abnormalities as part of its engaged cloud backup service. This is another way we help small business retailers.

Category: Customer Service

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