Free training for small business POS software customers

Australian POS software company Tower Systems offers unlimited personal, one or one, training for small business retailers using its software.

Months after the system is installed, customers can contact the Tower team and request more training and it is scheduled. The training is tailored to the specific needs of each business. It can be structured or simply follow a Q&A approach. The customer is always in control.

By not limiting training, Tower Systems gives customers complete control over how well they know the software and through this the benefits they leverage from use of the software.

This personal one-on-one training is delivered by someone from within the company, someone Australian based, someone with excellent product knowledge. Yes, the company takes the provision of additional training seriously because we know the benefits for our customers and for us.

Access to training is something small business retailers should assess when they compare POS software companies. They should look at the training, engage with us and add an assessment of this to their assessment of the appropriateness of the software and the software company as partners for their business.

In addition to the free personal training provided by Tower Systems, the company also hosts weekly group training workshops as well as other training opportunities.

On top of the personal training and group training workshops, the company also provides access to written and video training materials. These can be accessed 24/7, online, through our customer service portal, a comprehensive suite of facilities that help small business retailers learn at their own pace and to the needs of their specific businesses.

Training is important. We think too many POS software companies promote but do not deliver. Here at Tower we deliver because we are retailers too, owning shops where our software is used. This experience in retail helps us provide better service more attuned to users rather than the POS software company.

So, look at our POS software training, check it out, use it as a point of reference when considering the POS software for your business. We’re here to help. Were take our motto seriously, every day.

Category: Customer Service

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