Tower Systems, in its POS software for garden centres, produce stores and farm stores, offers a terrific solution for handling complex freight requirements that are unique to these types of businesses.
Regular handling of freight costs does not work. So, the Tower Systems experts set about working with retailers in these channels, to understand their needs, and we developed a solution just for them. This was previewed, tested in the field and subsequently released – to appreciation of our customers in garden centres, produce stores and farm stores.
This is a big deal in that it demonstrates how our process of listening to and being guided by our customers works. It is a structured and consumer engaging process that puts their needs ahead of all others. Also, we ensure we listen to the community voice rather than the voice of one. This way we deliver a solution the community loves … and that matters to us.
Produce businesses come in many shapes and sizes. We hear them referred to as stockfeed businesses, farm supplies businesses, rural stores as well as produce businesses.
There are common needs in these businesses for software beyond what is usual in retail management software. This is what we do – create software for very specific retail business niches, like yours. We do the regular POS stuff you’d expect, and we serve produce requirements, like…
- Invoicing and account management – in our specialty software you can manage accounts in a way that is highly tailored to your business. You can produce picking slips, manage accounts, feed data to Xero and MYOB, accounting for freight and more.
- Pre-orders – We make it easy for you to pre-sell a delivery so that when the stock arrives you can manage distribution and billing efficiently.
- Bagging up feed – Using our software we manage you bagging up a bulk feed delivery into smaller, saleable lots, while keeping accurate stock on hand data.
- Making your own feed mix. We help you track managing bulk quantity ingredients and mixing these into saleable packs of your own brand of seed mix. What an awesome point of difference for your business!
- Special orders. You can bring product in for a specific customer or customers and have them notified automatically by email or text when the goods are in and ready. The software can even print a label with their details on it, to personalise the package.
- Pricing profiles.You can set pricing rules based on types of customers you serve in your business.
- Seasonal reordering.You can easily reorder inventory based on seasonal sales data managed by the software.