It’s 11:12 am here at the Tower Systems office, December 23, and it’s quiet. It’s quiet because our local small business retail customers are busy with the last-minute Christmas sales rush.
This is typical for the last week day before Christmas. The phones are quiet, and our customers are busy. We love it.
We’re here, of course, for any who need assistance. But thanks to robust POS software they’re in good shape, trading happily.
Already we know that Christmas 2022 has been a terrific season for local small business retail. Sure, there have been some challenges, but, many retailers we have spoken with are happily up on last year and in 2019 – the pre-pandemic benchmark year.
We are taking the opportunity for some housekeeping, getting some things ready for early 2023. Already we can see it’s going to be a terrific year, which excites us. There are some wonderful tech advances coming down the line from within our own tech. kit and from outside as well.
We think 2023 will be a year of leaping forward on several tech fronts in local small business retail.
In keeping with tradition, we’ll close our help desk for Christmas very soon, leaving our after hours network up and running, serving any urgent needs.