Choosing a POS system is something that you don’t do that often. If you do find yourself doing it often in your business something is wrong with your process. We have some advice specifically for small business retailers on how to choose the best POS software for a business. It is advice that will stand up to scrutiny, advice others will judge as fair and reasonable.
Yes, we are a POS software company. No, our advice is not to go with Tower Systems. While we love welcoming new customers, we only want customers for which our POS software is a good fit.
Here is our Advice for small business Australian retailers on how to choose the best POS system for your business.
It’s simple really. You don’t need to read a book about it or go to hours of seminars. This is easy and straightforward.
- Be sure of what matters operationally today to you and those who work in the business. For efficiency. For profitability. For enjoyment.
- Understand what will matter tomorrow and into the mid future. For efficiency. For profitability. For enjoyment.
- Reflect on what matters to you from a social responsibility persecutive. Like, does Australian made and supported matter? Does dealing with a business that pays fair tax in Australia matter? Or, does dealing with a business focussed on personal customer service matter?
- Now, do the work. Yes, you, do the work. Don’t outsource it. If you own the business and the final decision, do the work. That way, you’re responsible.
Okay, the four steps are more complex than we make them out. They are the headlines though. Focus on them. Flesh them out for your type of business. Own each step. Do the work. The result will be a decision that is right for the business today and tomorrow.
Don’t rush. Work at the pace you choose. Always be in control. Watch out for a pitch of a deal that seeks to get you to act sooner. Watch out for claims of functionality in the POS software they have not shown you. Actions speak louder than words. Anyone can say yes to a question or say the software has some facility. Only believe those who show you as showing is the truth.
Take notes, lots after notes. Record meetings (with permission).
Oh, and beware the companies that want to take you to lunch or who buy you gifts. The gift you want is profit from having made the right POS software choice for your business.
If you are not sure of something, go back over it again, and again – until you are sure you understand.
Choosing the right POS system can make you a lot of money. Conversely, choosing the wrong POS system can cost you a lot of money. Put in the work. Take your time. Only choose what feels best for your business.
That’s it, that’s our advice.
Now, why are we writing about this today, on a Saturday morning of all things. Well, this morning we heard from a business owner who looked us and ultimately went with another POS company. Now they are locked in paying for software that;’s not a good fit, software that is not helping them operate efficiently and happily. They asked if we could help them get out of their contract. We can’t Some contracts are like that. And that brings us to more advice: read the contract. In the small business space, a lock in contract if more likely to favour the software company than the retailer. You want a contract that lets you out at 30 days notice.
Anyway, that’s it, that’s our advice on how to choose the best POS system for your retail business.
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While the right POS system for any retail business depends on the specific needs of the retail business, Tower Systems was built to serve Australian and New Zealand local small business specialty retailers. To see how we can help you…, request a free, no-obligation demo today.
Call 1300 662 957 in Australia or 0800 444 367 in New Zealand. Or, email sales@towersystems.com.au.
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